Scandic Paasi

Very nice hotel! Super friendly staff and funny themed rooms of good quality. The bar area is recommened place to start or end the evening. Very centrally placed and I can not recommend this hotel enough.

I stayed here few nights for business trip.
+I literally fell in love with the style and atmosphere of this place .
+ the centrality of the hotel is quite nice,
+they offer a restaurant /​bar outside the hotel (around the block) which serves fantastic burgers and it has a finish atmosphere.
+ Staff are friendly and helpful
+ rooms are designed nicely and it has a little history in it.
+ the mini bar in the room carries few recipes for cocktails (with the ingredients provided in the mini bar) which I really liked. And apparently those cocktails are part of the hotel’s history and culture.
+ and lastly the size of the room is impressive.
–only there is no tea station in the room.
Overall I enjoyed every second of my stay! totally recommended.

I have stayed at four different Scandic hotels in Helsinki and Scandic Paasi is by far the best! I even like it more than the Klaus K! Here’s why:
— location: a few steps from the front door is a beautiful path around one of the many bodies of water, great for a morning run or walk!
— centrally located: close enough to walk to the City center and only about a 25 minute cab ride to the airport
— restaurant options: there are three so you don’t have to go far for a good meal. When you travel for work it’s nice to be able to come back to the hotel and grab dinner on your way to your room.
— price: room rates were incredibly reasonable even during the busy season
— service: everyone was so helpful and nice. Quick to get you a cab when needed and a very quick check in/​out process
— ease of everything: bar and little minimart right in the lobby
— décor: very modern and design centric, I really liked it!
— spacious: the rooms were the biggest I’ve stayed in without being in a suite
— fitness and business center
There are lots of great things about Scandic Paasi and definitely where I will stay from now on when in Helsinki. The only reason it didn’t get 5 stars is that it wasn’t the cleanest… I slept above the sheets because they didn’t look clean and there were black hairs on my towels and pillows (I have blonde hair so wasn’t mine).
I highly recommend a visit!

While I could not see any fault with the service received at Scandic Paasi, I just thought he entire hotel was charmless and cold: yes, they were trying to make it interesting by putting a playful theme/​spin onto it, but to me that made it look more cheaply and boring. (I was face-​timing with my other half in the evening and I gave a tour of my hotel room. His comment was: «Eew…this is worth team IKEA.»
It’s an ok place and the price is also quite reasonable; the wifi is strong; the shower water heats up quickly; and the bed is comfortable. But that’s already it… I have nothing else to add to it… boring.

This hotel opened very recently close to the Hakaniemi station. Normally perhaps not the area tourists venture to but the area has some nice cafes, bars and restaurants and the water close by adds charm. I stayed here two days after its opening so have tried to be understanding so will accept that mini-​bar was not ready (late delivery) but some things here were just not good enough. Let’s however start with the good things, the room was very spacious with two sofas, large bed, small kitchenette and a very nice sauna in the bathroom. Old style windows and high ceiling added to the nice parts of the room (sort of had the old school building feel to it). The hotel appears to have a circus or performer theme (room service menu was on a beach ball) but for me it did not really work. The room had a weird mix different styles and I would have preferred a more ‘clean’ feel. The lighting in the room was also a bit weird as it was not easy to figure out what turned on what. Otherwise the room had the things that can be expected (flat screen TV, water kettle, tea and coffee, iron (a very good one for once) and ironing board) and a few things that were better than expected (plenty of space to hang clothes, good soap and moisturizer, microwave owen, fridge).
Otherwise the hotel also has a decent breakfast and new gym. By now most of you are probably wondering why only a 2 rating as it sounds pretty good. That is because the service is yet to be mentioned. It all started on check-​in, long confusion on how to actually update my address details (for some reason they had the wrong one) and add my missing membership number. After a long time i just asked them if they could do it later while I was in the room. Upon getting to room opted for room service — very few options on the weird (beach ball) menu card and prices was ridiculous (€ 14 – 16 for wrap and burgers — the food was decent but wrap and burger were delivered in cardboard box with small bag of potato chips and room service fee was € 12). Service was also very slow (around 45 – 60 min wait) on what appeared to be a slow night.
After this the real complaints about the service begins, upon returning to the room the second day I was a bit surprised that it appeared as if they had not cleaned since the iron and ironing board were exactly where I left them, glasses with water still on the table, dirty cups on other table, curtains still closed, tea not refilled and decorative pillows still thrown in the chair. Did however notice that they changed the towels so understood that they were just bad at it. On my way out for dinner that evening I went down to reception and mentioned the things that were not done — they apologized and said that they would take care of it. Thought nothing more about it then but when returning from dinner I noticed that they had removed the cups (actually not cleaned them but removed 2 out of 4 cups from the room) and that was it — the rest was still not done. Informed them at reception again in the morning when I left the hotel and once again they promised to take care of it. When I came back later that day — same issue as before (only difference was that the cups that I had used the second evening were left dirty, had also had a bottle of wine and the empty bottle was left and the bin was not emptied). Complained again at reception and informed them that I was going out for a run and would be back in around 45 minutes and expected that they had taken care of everything by that time –to me surprise (not) they did of course not do a proper job. Cups were still left dirty, bottle was still there and tea still not refilled. Once again complained when going out for dinner but of course not handled any way, so service was really awful not even worthy of a 2 star hotel.
Check-​out of course led to more service problems — the room service bill had been doubled (they added everything twice) and had to point that out. They also missed to add my membership number (even though that was covered during check-​in). I do hope that it is a passing service problem as the hotel otherwise is fairly nice but this was really disturbing — and the fact that they repeatedly apologized but never once offered any compensation.