The UPS Store

I just hate it when it’s 2 minutes before a store opens and they already have a line outside, and won’t open their doors, not two minutes early. But today… after waiting for that stroke of 9 am, they had the audacity of opening the doors two minutes after 9. Makes me wonder if they did it on purpose and toying with their customers. Not cool.

Love this store. The staff has always been friendly and help this Senior when I get
Confused. Makes everything seem simple. Thank you All.

Do not use for general delivery! They tell you that you cannot receive a package there if you don’t have a box with them unlike every other ups store I’ve used for this purpose, and then they charge you $ 10 for the honor of having your package sent there (it’s $ 5 at every other ups store)

I love this store! All of the staff members are extremely helpful, they can help you with anything from shipping coffee mugs to printing out flyers for your yard sale. The staff members are very professional and know how to get the job done in a decent time. Love this store!

As soon as I came in I was greeted by a girl who also helped me ship something for the first time. It was a letter that needed to be their within two days, she walked me through everything and was very nice, especially since I had no idea what I was doing. I was also in a hurry so I got in their and was out in a few minutes! It was so easy and the service was great.

Great stop I came into to get copies was greeted by a smiling employee. She asked what I needed help with today from there I let her know I needed copies made. She asked if I needed help using the machines. The young lady was so polite and helpful. She even told me about their prepaid copy cards that they carry and the discount it offers on the copy price. The young lady was very kind and put everything in a folder for me. This was a spot I enjoyed where there was actually customer service.

I forget that this store is here but I finally remembered to try it recently. The service was okay and they were nice to me. I shipped out a bunch of padded envelopes to different states. They even offered to ship USPS with a surcharge. So I did that. I was surprised that it was cheaper than shipping USPS.
So a couple days later, I returned to send more items. At that time, I found out I was charged the wrong amount; resulting in it being so cheap. So it was inconvenient because I could’ve easily shipped it in town but specifically drove out here. But whatever.
Now fast forward a few weeks and my friends were telling me that they hadn’t received their envelopes yet. So I paid to ship them first class on the 9^th and we’re at the 21^st and people still haven’t received their things. Wow! Needless to say, I will never, never ever, never ever ever, ever ever ever, E-V-E-R…send ANYTHING… through this place… ever ever ever, again. I’d rather drive into town and spend my time and gas to go there to ensure people will get their things when they should.

Worst service ever. Do yourself a favor and use another location. I can’t believe that they treat people in this manner and expect to stay in business…

Wow!!! I didn’t know that customer service is such a low priority for UPS!
The lady working there was just rude as hell!
Had a letter I wanted to ship to Phoenix and all she was offering were the UPS services. When I asked for the USPS she totally talked it down which was very unprofessional! «IF YOU SHIP IT WITH THEM YOU WILL NOT HAVE A TRACKING NUMBER SO YOU WILL NEVER KNOW IF IT ARRIVED AND WHEN»
When I asked for the price difference she said it’ll be there by Tuesday! Asked for the price again and she got rude by telling me that I should come down! «EXCUSE ME???»
Better get yourself a dictionary and look up the word CUSTOMER SERVICE! I’m sure it doesn’t say anything about treating people like crap!
For the rest the store has lots of shipping supplies like envelopes, boxes, filling peanuts, tape, stamps and everything else you might need.
I might come back here but definitely never gonna let that lady help me!

Convenient location in the Foothills with solid service. They also offer shipping via USPS!