Laura, Mike, John and crew have got it together! Having automotive experience most all of my life, 15 of it as a professional, A.S.E. certified technician and working for the Goodyear Tire company(a company store vs independent) for 10 years during the ‘80s/90’s in Jacksonville, I know all about the products and how a service center is supposed to run. While I may still have all of my tools, there are some things I just don’t feel like doing myself, can’t do myself(mounting tires) or have the time to do… this is my «go to» place. We are always greeted when we walk in and even though we’re not in there a lot, they almost know us by name(this tells me they WANT your business). They perform the maintenance requested and unless there is a serious issue that’s safety related or could actually save us money performing it now instead of later, they don’t call us trying to add additional sales. The waiting area is always clean and the shop area tends to be the same. If I’m not around, I have no issues with my wife or kids taking their automotive needs here.