Sunshine Growers Nursery

Went there to look at plants & buy soil amendment. The gal that helped me said she usually worked at the Ontario store. She had an old school style of customer service-​super friendly & super helpful. I’ve been to this nursery several times and they always have good customer service, but she just had that little extra something. Also, since I’m redoing my yard, I’ve been to several nurseries, Lowes, etc lately and I was really impressed with the prices of their annuals. Low prices.

I love this place I visited their other store in Ontario which is larger but this one has more gift items I was reluctant to visit because of the reviews but I was proved that these people are great very helpful. they have another store in Corona that’s my last store to visit.

I called the nursery to find out what zone for planting Yucaipa is. The phone was answered within 3 rings and the gentleman who answered was very knowledgeable and let me know where I am located is the 18 – 19 zone. I was happy about this because after reading a couple of the reviews I wasn’t sure what kind of service I was going to get. Now I will find out what service I get when I actually go to the nursery.

Perhaps the nicest people I’ve ever met great store very knowledgable sales help love the vast amount of plants and gift items here not to mention a terrific greenhouse will surely be back

I have always found customer service here to be friendly and adequate. I love their selection of plants and roses. I can almost always find the plants I need here and at good prices. They also have sale prices on top of their competitive prices AND I don’t have to drive all the way down into the valley. :)

I love that I can find quality plants at a reasonable «local» price & the unique home & garden art is always a treat to shop for and buy as gifts for those special people on your list! Poo poo to all those bad reviews. Support local!

Went into nursery to purchase bird feeders. Got hummingbird feeder and requested hook and was told that the hook did not come with it. Requested a hook for glass feeder. We don’t sell them, they belong to the nursery. Got a wooden bird feeder. Didn’t have a price and clerk said I could have it because she didn’t know price. Never attempted to find out the price. Extremely rude and not accommodating. I will not patronize that business again. Used to shop there all the time. No more.

Sadly there is no level of customer service at this place. I wanted to keep my business in town; however, when visiting their store I was greeted with a who cares attitude and then when asked about bulk orders I was just pointed in a general direction with no follow up. This was on a weekday when it wasn’t crazy packed either.
Fast forward 48 hours: I called to get a price over the phone thinking maybe someone would answer. Wrong again. I called back and just let it ring and ring,… answered to be put on hold. Good thing I have free minutes. And at 10:42 of hold I got hung up on! The nerve! Okay… off to find another vendor. Sad because so many of us here in town want to keep our business locally.

I was thinking about giving them a chance regardless of all the bad reviews i have read however, they wont answer the phone so that i can place a bulk order. I guess the reviews are right. Understaffed too?

I had a pleasant experience here. I found everything I wanted and the customer service was good. I’m glad I went and I’m happy that I didn’t let the previous reviews stop me from going. I’ll be going again!

They bought the OLD nursery called Newell’s which was in business for over 30 years.
Staffs are not paying any attention who walked into the store unlike the old time. Inventory is low.

I went in there today for grass seed and noticed they put new expiration dates on top of old labels of expired seed. I can believe this place is so dishonest. Never going back!

Service is ridiculous here. I ask where a certain plant was and the lady said oh that’s out back. Great thanks a lot ill go out there and look my self Which I never found it. Then I wanted 3 plants that were supposedly 12.75 each so I went to pay and they were actually $ 20 I said the sign says 12.75 she said that’s for the green and bronze im thinking well shit they all look the same right there. Where the hell is the other sign that says $ 20? Nothing is tagged there so they can easily rip you off if you have no idea what plant it what. I dont recommend this nursery at all. Jerks!

Customer service is sadly pretty bad. Made me feel like they were doing me a favor for wanting to buy plants. Used to be Newells and the plant quality and customer service was a 1000 times better. Too bad since I was really looking forward loading up up on stuff for the season.

All I Could Ask for in a Nursery. Great Selection, Friendly staff. This is my favorite nursery near Redlands. It’s the successor to Newell’s Nursery. The Newell’s listing should be removed from Unilocal so that more Unilocalers can find Sunshine. A year ago I bought/​planted an apple, peach and walnut tree that are doing fine. A few weeks ago I bought and planted 3 citrus trees. At that time they had a ginormous selection of bare root trees that were just in. Today I’m going back for a pair of Kiwi vines.

My girlfriend and I just purchased a house and were excited to get our green thumbs busy landscaping our property. Ironically the day before we went to a couple local nursery’s we recieved a program from Sunshine Grower’s Nursery on our driveway advertising their inventory and services. We were pumped to visit what seemed to be, according to their program, a friendly staff and awesome customer service. Sadly, when we got there we were never greeted. Had they been busy then I would have understood, but we were there early and there were only 2 other customers on-​site. Finally after touring the property I went to find an employee to help us with some questions and perhaps some tips. However, as I was walking up to a 20-​something male employee I overheard him giving some rude lip to a customer inquiring about prices on some flowers. She was concerned that prices weren’t labeled clearly. It’s true, they’re labeling is rather vague. As he walked away with his back turned he simply said «the prices are there somewhere, you have to look close.» His tone, and demeanor struck me as rude and inappropriate. We were willing to shell out some serious dough but because of this we won’t be back.
However, we visited Johnny’s Nursery of Redlands and found the selection and customer service to blow Sunshine out of the water. Take photos, design ideas, and questions to them and they happily sit with you and go over ideas with you. Have a sick plant, flower, tree, crop? No problem! Bring a sample in a sealed baggy and they will gladly help you troubleshoot. All this at not cost. Just superior customer service! All of my girl’s and I dough will be going to Johnny’s from here on out. Happy gardening!

I like this nursery better than the Newell’s Nursery that it replaced. The prices are better and the staff is friendlier with one exception. I had a phone conversation with a rude male employee who did not identify himself. I took off one star because of him and will change the review if I’m able to find out more about him and resolve this issue.