Service King Collision Repair of Yuba City

To say these guys (and gals) exceeded my expectations would be an understatement! I’m a fairly hard person to please and they knocked my socks off!
They were suggested to me by the insurance company after I was hit and they made a terrible experience so much better. They got me in right away, were polite and caring, kept me updated and even had my car done early.
Bottom line, they are bare none they best in every measure and I would, hands down, recommend them to anyone. Literally I hugged the guy because they really took care of me and went above and beyond by every measure.
You’re in good hands with Service King.

After being rear ended over the weekend and opening up a claim with AAA, I had planned to take time out of my busy schedule on Monday for a repair estimate. Service King was one of three AAA approved shops in YC that would offer an extended warranty on their work per their AAA contract. Going by the prior positive reviews which you shouldn’t take too seriously if they don’t have that many to begin with, I decided to check them out since Hertz rental car was right next door if I needed a rental. During my first visit here on Monday, I was told that I couldn’t be helped and needed to schedule an appointment for the following day where the earliest would be 11:30am but was then switched to 1:30pm due to an error on the scheduler’s part. After promptly showing up on Tuesday for my 1:30pm appointment that «they scheduled» at their convenience, the scheduler informed me that it would be a few minutes and took down my info. (Note: this was the last form of communication that was offered to me with absolutely no concern of my time). The scheduler then packed up and appeared to leave for lunch leaving their control center front desk unmanned. During the first few minutes in the waiting room, I noticed another customer that walked in before me who was helped by an assumed estimator. The estimator and the customer came back into the office where the customer ended waiting with me in the waiting room while his estimator went somewhere in the back and was gone for who knows how long. Fifteen minutes went by and new or previous customers walked in and blurted out «Oh, there’s no one here» since their front office was officially in the twilight zone. After 20 minutes of testing my patience with other customers waiting for them as well, I left since my time is too valuable to waste on a business that’s oblivious to a customer’s time, too much of an inefficient corporate style infrastructure, and offer no apology of one’s wait time as a result of my two wasted trips to this shop. I ended up taking my business to a mom and pop shop down the street that’s AAA approved who gave me an immediate walk-​in estimate that took all but 10 – 15 minutes if that. Whatever you do, don’t waste your time here as they did mine and support the smaller mom and pop shops that are reputable and who won’t treat you like a number.

brought my car here when toyota dealer couldn’t paint my bumper correctly 2 times and service king nailed it hard! got it perfect the very first time. i am back for a mirror repair because mine got smashed (driver side) all i did was come in for est., came back for color match and replacement and bam I’m awsome, fabulous and grand. it was an employees birthday and they gave me cake too! what more can ya ask than a family oriented company. when i stepped outside i was shocked to see my car was washed and tires shined!! so then i got in and was like hold up. went back inside and asked if i could get them anything because louie the birthday boy straight detailed the inside of my car!!! smells fresh. little mama happy. thanks to louie

Very helpful and accommodating!!!
My grandmother totaled her car so we went to gather any remaining items out of the car. There were a couple of very small items I couldn’t find so I mentioned, when leaving, to let me know if anyone finds them to let me know.
They were closing so I expected to possibly hear back in about a week if they found anything but I was so happily surprised to receive a call within 5 min. after I left.
They had gone straight out to the car in the extreme heat to dig through the broken glass on the floor and had recovered one of the small, quarter sized items we were looking for.
Great staff! Highly recommended!

I just recently got into an accident with our Jeep Cherokee. We were moving in 2 weeks after the accident and we were extremely stressed for time. From the moment we walked into service king, we were met with nothing but kindness and professionalism. They were very attentive to our concerns about getting our vehicle fixed quickly. Dwight (the GM) was absolutely amazing and eager to help us. He worked tirelessly alongside Flávio and John to accomplish our vehicle being fixed correctly. ServiceKing had to work with the local jeep dealership and even called the owner to ensure quality service. We can’t thank them enough for all their hard work. We were able to move on time in our vehicle. We have no doubts that the Jeep will last us for many years. Thanks for everything!
Felix & Skye

I recently had a fantastic experience with Service King Collision Repair.
My truck was backed into 3 – 4 years ago and the company that did the initial repairs did not fix it correctly. Luckily, still being under warranty, the service manager at Service King, Dwight, took great care of me and my vehicle. It is rare to see the type of service and professionalism that I received from Dwight and his team at Service King Collision Repair.
I will not hesitate to use Service King Collision Repair Center again in the future. Thanks again to Dwight and his team. My truck looks like new!