Jiffy Lube

2010 BMW 328i
I’ve had my vehicle serviced at a couple different locations after the 3^rd time of my oil drain plug being over tightened the drain pan treads had to be fixed I contacted Corporate and they did nothing everyone always seems to have an excuse on why it’s not their fault.
Thanks Jiffy Lube for the $ 500 plus dollar repair you cost me.
You might pay more at the dealership but after checking it was actually cheaper and they use OEM parts.
If you own a German vehicle make sure they don’t over tighten your drain plug.
All the best–

Went to Jiffy Lube to get my oil changed today! The guys here were very professional (Especially Paul– excellent customer service and deserves a raise!!!) and friendly! They try to up-​sell you on everything like most businesses do. They were very efficient and even vacuumed my floor! The only reason I didn’t give them 5 stars is because of the price. A little more than I’m used to. Overall though, it was a great first experience!
Thank you again, Paul!

I strolled in there from out of state last year, in 2014… yes I am a little slow on writing reviews some times… lol…but… they were fast efficient and gave me a 20% discount for my next visit, that does not expire! They were all polite and even fun.
Their prices are very high though. I suppose they are competitive for that area because there is always a line.
All grease zerks were found and serviced, trust me I check.

I normally change my own oil. But the drain plug was frozen and I couldn’t break it free. I figured I would give Jiffy Lube a try, and see if they could remove it. They did. They even used my oil filter and new drain plug clean my windows in my tires the whole works. They were very courteous polite and efficient. I was out of there in 18 minutes flat. Not bad guys! good job!

The staff were so nice! I was like inland out! They checked my battery cleaned it and replaced it! Very good staff. They even vacuumed my car for me. Very nice and a efficient

DO NOT GO TO JIFFY LUBE! The threads on the oil drain plug were cross-​threaded by a worker here and they just put a cheap threaded plug in it and said it would last. It began to leak so I took it to a me ha ice and it cost $ 400 to replace. I e-​mailed and called the area manager several times and never got a response. Google the 60-​minute exposè on Jiffy.
Go to a locally-​owned shop like Sierra Lube on Tharp Rd. by Lowe’s.

Great customer service!!! My car was serviced in a timely manner and the whole staff worked together to make sure my car was fully inspected. Very professional and highly recommend this place.

hands down the friendliest service ever! love coming here. they get me in and out :-)

excellent customer service. Richard was wonderful. Got an oil change in a timely manner.

Alex was super helpful and even applied my military discount without asking based on my address. He was super courteous, my service was done quick, I wasn’t hard pressed for any extra services, and I’m more than happy with my oil change today. He even brought up a $ 35 mail in rebate for the platinum synthetic oil I selected, and notified me of a dangerous split in my driver front tire before I even knew about it. Will be coming back here to service my cobra from now on

The people were very proffesional. No up sell gimics just what you needed. I came in for a oil change. They did an inspection and found I was missing my cabin air filter, which I knew about. All in all it was a great experience best one I’ve had in yuba.

I have never had better service getting an oil change! The people here are friendly and helpful and cheerful. You can tell that they love their jobs, and do them well. It’s an oil change. They do what’s expected, try to upsell you an air filter, you drink your free coffee and the get out of there. Done. I won’t trust my car to anyone else after some bad experiences at cheaper oil change places. Jiffy Lube for life!

These guys are awesome. On my lunch break from work I see I gotta bad flat tire. I ask them to fill it. All there guys jumped to help me. Filled all my tires and then recommend a person that’ll repair the tire. I ended up Paying nothing because the referral. I felt like a race car driver with my own pit crew what could of been a stressful long process turned into a quick customer service positive experience. THANK YOU!

I am really torn on this location of Jiffy Lube. I am mechanically inclined and usually have done all my own services for my friends and family on their vehicles, but working out of town and being so busy I decided to use this jiffy lube located in Yuba City. Upon arrival a beautiful female technician I believe her name is Ziana greeted me and showed me the lobby and set me up for my services. I had a complete service done on my truck and everything was quick & affordable, I had absolutely no complaints only good things. Really went above and beyond. My next visit with my mothers car everything went okay, took a little longer than expected not too big of a deal, overall pleasant experience. My third time going there a few days later with another family members vehicle, I ended up spending 30 minutes in the lounge listening to the technicians and mechanics hoop and holler inside the shop. That’s not a big deal, understandable. But my issue was they inform me they would be able to replace a brake light and air filter, I authorize them to do so then they came back to me stating that could not get the air filter (from across the street.) that in itself is not an issue, then they stated they could not replace my brake light because of certain complications? I actually went across the street bought the brake light and replaced it with in two minutes. I think assessing the situation and your workload before discussing it with a customer would be a smart way to approach things. If you’re going to charge me 10 bucks to replace my brake light make sure you’re able to do so, don’t tell me you are and then tell me that you can’t. It’s those slight mental inconveniences that make the entire shop seem incompetent. Overall if I had to continue taking my vehicle somewhere, I would definitely choose here. I just think they should assets the situations a little bit better, before speaking with customers.

Was given the standard Jiffy Lube up-​sell and script that I’ve become accustomed to upon arrival, during service and after.
Prior to turning my keys over, I left distinct directions to not have my Jeep’s softcover top’s windows cleaned. I explained that they will scratch and smear, and that a special technique must be used. During the service, I was also sold wipers.
Upon leaving (they do the «leave the hood open for the customer» thing), I enter from around the front of the vehicle, enter and drive off after the employee secures my hood. Upon arriving to a gas station a few miles away, I noticed that they smudged and scratched a single window on the soft top in a sorry attempt to clean (leaving the others dusty when they learned that the one they started to wash was damaged???), then when I was entering the vehicle I noticed that the $ 30 in new wipers that I bought were resting on the hood still in the box!
Damaged soft top window (after leaving directions to avoid windows). Had to install my $ 30 wipers after getting the pitch about the safety of the upgraded pair which I was lucky to not have left on the road someplace because they were carelessly left on the hood.
Place is too pricey to get this poor service.

make sure you know what oil and coolant your car uses because this jiffy lube has no clue and has ruined my trucks coolant system by putting the wrong fluid in my truck causing it to over heat and snowballing through the cooling system killing my truck. See you in small claims court!

Service is pretty fast, did what I needed. Although i had to return due to some oil leaking after I left Jiffy Lube.

You know, I have been to this Jiffy Lube MANY times and the service is just GREAT. The employees are absolutely polite and friendly, very knowledgeable. One young man in particular, Richie, is always so helpful and courteous. I have referred all of my friends to Jiffy Lube and will continue to do so! Good job and Thanks Jiffy Lube!

Today was my first visit to this Jiffy Lube. Its located next to Raleys and ToysRus, and plenty of other places to pass the time while waiting. I am writing this review due to the excellent service I received from an employee by the name of Steve. He was helpful kind, and cheerful and attentive, as well as respectful. Great Customer service. Had the gentleman who ran the register not seemed so annoyed by my wanting to pay, I would have given them 5 stars.

Pretty pricey for an oil change if you ask me. $ 37.99 plus $ 2.00 environment fee. My coolant needed to be topped off so that was another $ 3.99. My air filter was a little dirty so they offered me a 10% discount if I purchased from them. Ten percent off of «we are ripping you off air filter price», I don’t think so. Then after wards I noticed they didn’t even vacuum my interior and they scratched my anti sway bar too!
I’ll stick with wal-​mart next time or go back to my dealer.