Baskin Robbins

Awesome service at Togos/​Baskin Robbins. We had roast beef sandwiches and $ 1.31 scoops of ice cream. Great service & good food & ice cream.

Coming to Baskin Robbins brings me back memories when I was a little kid. I love coming here on Tuesdays for the Buy 1 Get 1 Free cone… Staff are friendly and accommodating, even to the point where I wanted to taste every sample of their ice cream they had in stock!
They have amazing cakes of all shapes and sizes, from all different occasion to have them pre-​made to my likings… The cakes are quite delicious…

I rarely ever give a low score when I do a review, but If there were a zero star, this is what I would give Baskin Robbins in this location. I took my little girl in there to order a birthday Oreo ice cream cake. The day of the of party, I had my dad pick up the cake since I was super busy with the party. When he brought it home, it was the wrong cake. They gave us a celebration cake instead of Oreo cookie cake. I quickly called them and they said I ordered it online so that’s why I have the wrong cake. I told them I took my daughter there to pick out the cake herself I did not order it online. Than the girl on the phone raised her voice at me & said, no you ordered the Oreo ice cream, not the Oreo cookie cake. She proceeded saying that it was my fault that I didn’t check the receipt. (The receipt said, Oreo cookie cake). We got into an argument for quite some time because she blamed me for their mess up! She finally said «what do you want me to do about this?» I said, I just want the right cake my daughter picked out. She said she would have it ready in 10 minutes. An hour later, she texted me a picture of 2 cakes and said for my daughter to pick out another one. So we did. I sent someone to pick up the cake and they told this person he was supposed to return the wrong cake or pay for the new cake. Little to my knowledge I was supposed to pay for another cake they messed up on nor did I know I was supposed to send back the wrong one. I should have gotten my money back!
Baskin Robbins finally gave the cake to my friend almost hour later as the birthday girl and guests were all waiting on the cake. Needless to say, I will NEVER return to this location nor will I be buying ice cream from baskin Robbins if I can help it. Their competitor Brooks is just a block away and that is where I will be taking my kids every week this summer for ice cream from now on.

Ice cream is as good as any Baskin Robbins, but the employees sets this one apart. They let my kids sample with friendly attitudes and are always helpful.
Today, my wife left her iPhone there and a customer turned it in. The staff was awesome & honest, holding the phone for us until we picked it up later that evening. There are lots of folks that would have taken the phone and ran, but we were fortunate to stumble upon honest customers and great employees.
And yes, I tipped when we ate there and left another (larger) tip after getting the phone back. Karma people! Thx again BR!

We’ve gone here a few times and have always had excellent service and generous portions. I’ve seen some extremely rude customers in there (one time a guy reached over, whistled, and snapped his fingers in front of the girl behind the counters face), and they’ve always been super polite and helpful, even when they would have had every excuse in the world to be rude.

So me and my spouse always go here for their blasts and shakes when we go. One of the employees has remembered our orders to the T (sauce, toppings, size, etc.). A lot of people nowadays don’t put much effort in much of anything especially their work ethic but this guy goes above and beyond and that is really awesome to see.
It’s really nice to have someone who actually seems to be having a good time while at work as well as respectful and courteous. Thanks Woody! you’ve honestly been one of the main reasons my wife and I stop by and get our drinks.
Snickers Shake with Reese’s sauce!!!
Oreo n’ cookie cappuccino blast with Caramel!

This BR is very inconsistent and sometimes you get a scoop and other times you just get a tablespoon of icecream. I really hate this because I’ve always loved BR but this one here in Yuba City just sucks. I’m really disappointed as this is the only BR in Yuba City. I wish they wouldn’t be so damn cheap and give you a full scoop of icecream.