Siskiyou Food Mart & Shell Station

Travelers beware! This Shell station’s restrooms are located outside, funky, and accessible by key access only. Additionally many food items are not clearly marked. Sheer trickery for a corporation of this magnitude. Not clearly identifying food prices makes the customer pick up an item, and bring it to the counter whereby the attendant must scan it. None of the attendants will give you a price otherwise. Best to find another exit and another gas station where they will accommodate customers more conveniently.

Horrible, absolutely TERRIBLE
I am a single mother from CA that was traveling on a very limited budget to see my father in OR. I had an unexpected expense along the way and was extremely short on cash. As I was limping my car and kids the rest of the way up there, on the last leg of the journey, we stopped for gas and refreshments at this gas station. It was a sweltering hot day and they had a cool ice cream shake machine I had never seen before and it seemed like the perfect thing to get to cool down and have a tasty treat! Well, as i pumped my gas I had the misfortune of tasting the chalky, flavorless, bland, gross shake beverage. I went inside hoping to explain how gross the drink was and get a refund. I know it was only $ 4 but like I said, every dollar counted at this time. The woman who was in charge gave me an INCREDIBLY HARD TIME. SHE ACTED LIKE THE MONEY WAS COMING OUT OF HER OWN POCKET AND SHE WAS A WIDOWER ON A PENSION. She refused and rebuked me. She belittled me and made me feel less than human. She loudly exclaimed to everyone what a Bit&^ I was being. I just left before getting myself really angry and resigned to make a phone call to the manager. When I called the manager a couple days later and explained the situation, she told me that NO, the customer is NOT always right. She said that she would not have given me a refund either.
Come on people, if someone is so hard up that are stressed out about a measly $ 4, then just give it to them. If i were working there I would have given the person the money back, EVEN IF IT DID COME OUT OF MY OWN POCKET.
i am thoroughly disgusted with their inhumanity, and their arogant, rude behavior.
Please, avoid this place if possible.

5 stars for the great customer service!!! Unfortunately I didn’t get his name but he was very friendly & cheerful.

Always a great place to visit. They are the only place open when I go to work at 6am. I run in for a quick Pepsi and I’m out the door. They are very friendly and always tell me to have a great day.

I would get gas elsewhere. It may be true of all service stations in Yreka to be tolerant of panhandling activity, but this particular station seems completely oblivious to who pays their bills and allows them to keep their doors open. The paying consumer!
Not to mention the previously reviewed restroom situation, here I have witnessed aggressive panhandling by crews of organized miscreants to wring-​out as much undeserved loot as they can from unsuspecting and often intimidated travelers. Saturday, June 7, 2014 was no exception.
Apparently a new tactic is to pretend to be out of gas by parking at a gas pump in and claiming to be unable to move because they are completely out of fuel. Blocking the smooth ingress and egress of customers and «but if you can spare a few dollars…»
While it was clear an incident was brewing, the station took no action whatsoever, perhaps afraid «Mr. Neck Tattoo» might retaliate against them. Just prior to the police arriving, the entire crew less poor defenseless «Mr. Neck Tattoo» and his eaqually tattooed female companion left the scene. Why would they do that and not stand in defense of their aggrieved brother and sister? Careful whose buttons you push Mr. Neck Tattoo, not everyone is afraid of you.
Too bad Yreka and the Yreka Shell tolerate this sort of behavior.
Signed,
Mr. Family Man
Oh, and by the way. His car started right-​up when the police asked him to move it.