University Green Apartments

DONT RENT FROM UGA. The first day we went in there interested in renting the first question we asked was what their breed restrictions/​pet policy is, we have a mastiff and know that some places don’t allow mastiffs, they said that was totally fine and not on their list of restricted breeds. I re-​asked this question multiple times to make sure. so we paid $ 100 application fee and later paid a $ 100 reservation fee for the apartment we wanted. We got a move in date that was just weeks away and were ready to move in. Just a week before we were supposed to move (and a few weeks before school started, when we NEEDED to be in the area since we lived across the state at the time) they called me and said «were you planning on bringing your dog?» Obviously yes, I wouldn’t have put her info down if I wasn’t. Then they said mastiff WAS on the restricted list and we couldn’t bring her. They wouldn’t refund us any of the money and in fact wouldn’t answer our calls, wouldn’t call us back, we even went there in person and no one was in the office. We waited about an hour and no one showed. I know they work off commission and they flat out lied to our faces to get more money out of us. And screwed us over, were just a couple of broke college kids trying to find somewhere to live and we had to scramble last minute to find somewhere to go. $ 200 is a lot of money when you don’t have much.

Experience with University Green to say the least was severely lacking.
The management is disorganized and difficult to deal with. They property’s management has change several times in the past few years.
The property is aged and poorly renovated. The cabinets fall apart and flake so I got particle board remnants in all my dishes on a regular basis.
The property is loud and noisy throughout the day, especially when the weather gets warmer.
It took management two months and almost weekly reminders from myself in order to get the noise fixed.
I never get notifications of my packages getting delivered and have had a couple returned to sender because of it.
And the feeling of the place is in stark contrast to how it is advertised online.
They nickel and dimed me on returning my deposit even though I had to make at least 3 requests every time there was an issue, for example with the plumbing.
Take a pass on this place, there are better properties in the area for the same or better pricing.

University Green is definitely a mixed bag. I have to say that even though I sometimes complain about this place (privately), overall we’ve never had any real problems here. I don’t believe that it’s unsafe. Is the area fantastic? No. But my fiancée and I also don’t fear for our safety. A lot of what you hear is overblown. It’s a college town, and unfortunately parties and noise are to be expected. People going on about supposedly terrible conditions are being kind of unfair. There definitely isn’t any pattern of safety problems. Also, police patrol this area a lot more than they used to, including EMU PD & Washtenaw County Sheriff, which helps a lot with safety.
Basically, don’t let perceptions of the neighborhood unfairly cloud your judgment of U Green specifically. Now. Having said that: Can management here be kind of an adventure sometimes? Oh yes. And honestly they’ve driven me crazy a few times. Lack of experience and professionalism is an ongoing issue. Overall, though, I have to say that the new management (since Sep 2014) seems pretty good so far. This place has improved quite a bit from the stories you may have heard about this place before.
I have lived here for less than 2 full years and have already seen 2 different management companies come and go. I signed the lease under the first. My first year here was mostly under the second company. And now my second year has been under the current management. Obviously, there’s not much consistency, and things can vary a lot because as soon as the people in the office really start to figure things out, they’re gone again. I’d imagine this has to do much more with the typical pattern of ownership of student apartments than it has anything to do with this particular complex. Be aware of this, though. Whenever a new company has come in, it’s always after we’ve already signed the lease, which can be a frustrating experience.
But again. No major issues. We’re currently under management of the Hayman Company and they do seem pretty devoted to the place. I think they’ve improved it quite a bit. As a note, the info and all the photos here on Unilocal,as well as many other places on the web, were posted by the old management.
PS Hayman seems to have rebranded the place as just «UGA,» presumably to combat the bad image this place may have gotten. So you’ll see that too. «UGA Apartments and Townhomes.»

University Green is an affordable apartment complex, but has some issues with professionalism.
Communication often comes in the form of flyers tucked in each apartment door. These are usually poorly edited and frequently rude.
They keep the grounds okay, the buildings not as much. My outer doors do not open or close correctly, causing them to be very unsafe. Also, the buzzer does not work because the doors do not work. This should be a priority, but is not.
Maintenance is very good — fast and efficient.
Office staff does an okay job but, again, lacks professionalism.