Dependable Collision Center

These guys are great! I had an unfortunate tangle with a deer in the fall (the height of car-​deer season). With my schedule what it is, it took me a bit of time to make contact with my insurance company. Once I got the Dependable Collision staff on the job, things progressed like clockwork!
Realizing that I would need to take advantage of one of their FREE loaner cars, I was advised to stop by at my convenience for a quick (fast and friendly) assessment of the damage, so they could have the parts in when a loaner car was available — in order to shorten the time I would be without my own car.
They worked directly with my insurance company — got all necessary approvals, and I received a call MUCH more quickly than I had anticipated — the parts were in, and they had a loaner car for me!
And when I got my car back, was I impressed! Not only had they repaired by damage, they buffed out the door dings, AND the dusted and vacuumed the inside of my car! (All damage was to the outside of the vehicle.) What great service!
Needless to say, I hope to never need the services of a collision shop again, but if I do, I will call Dependable Collision! They were GREAT

I really struggled deciding whether to give this place two stars or three; I decided to give them the benefit of the doubt, considering the entire situation that brought me to them already had me quite frustrated (rear ended, at a red light, by a drunk driver, fighting with my insurance company, etc.).
By the time I dropped my vehicle off at Dependable Collision I had already been through the ringer, and dealing with car troubles never makes any of us too happy, so I have to give the staff kudos for being cordial and friendly while I was dealing with an otherwise unfortunate experience.
They also did a decent job on repairing vehicle (but it is hard for me to give a review on that, since my vehicle was simply repaired back to the condition it was in before the accident), though it took them a VERY long time to complete repairs.
I am not too familiar with the insurance/​repair process, so perhaps the runaround is quite normal, but I didn’t necessarily feel like I got top-​notch service nor did I have the desire to use them again in the future, should the need arise.