England Custom Furniture Direct

I did not purchase my furniture at England Custom Furniture Direct nevertheless, I am entitled to review England Furniture and the shoddy workmanship. Less than ten years ago my husband and I bought a Living Room set that included a sofa, love seat, chair and ottoman. We not only loved the color but also the style and the design. What I liked most was the sturdy back built into each piece that made each piece very comfortable. We truly believed it was a quality set. Over the years the cushions and the backs stayed as plump and new looking as the day we bought them but the armrests on all six arms caved in. When we rest out arms on the armrests, our arms are directly on the fabric and wood. I believe that «England» which is a La-​Z– Boy Company used very defective material to pad the armrests. We called the furniture gallery where we bought the set and they no longer have us on file. I mistakenly believed that our furniture would last at least ten years since we took very good care of it but the quality that I thought «England» had is not there. I would never buy this brand of furniture again. We didn’t plan on buying new furniture just yet but we have to. I’m very particular about things and I’m very embarrassed when my company sits on our furniture.