uBreakiFix

My 3 year old got a hold of my brand new iPad and smashed the screen. Frustrated with having my new toy broken, I dropped it off here to have the screen replaced. I received a call just a few days later saying it was available and I picked it up on my way home from work. They did a nice job on it and it works just as well as it did the day I got it before my daughter got a hold of it. However, I did think the pricing was a little steep which is why I’m giving them 4 stars instead of 5.

I’m very upset about the experience I just had here (¹²⁄₁₃). I had gotten my iPhone 5c’s cracked screen and home button replaced here a few weeks ago, (¹¹⁄₁₈). I came back in tonight because since I had gotten the replacements (¹¹⁄₁₈) the top right corner of the screen had been lifting up and it didn’t feel as if it was sitting in my phone correctly and the home button was also moving all around (which I noticed when I had gotten into my car but thought it was normal since it was a replacement — which now I realize is because they failed to put in a gasket). Well — since I was still under warranty, they offered to replace the screen again. The employee came out with a new screen and the screen they were replacing and said he wasn’t «accusing» me of anything (yeah, he was) but the screen they were replacing didn’t have their special mark (a sticker) on it and the screen was one with adhesive and said they don’t use screens with adhesive — basically accusing me of haven gone somewhere else after I had JUST gotten it replaced there a few weeks ago (¹¹⁄₁₈)! Also, he said that I didn’t have a gasket under my home button and that he wouldn’t have replaced it without one — (that’s why it was moving around). I DID NOT GO ANYWHERE ELSE! I did not tamper with my phone. No one else had done any work on my phone! Who goes somewhere else when they have a three month warranty!?! It’s not my fault they originally replaced my screen without their mark! This new screen has a screen protector — the last one did not — so they obviously used an unmarked part which they accused me of getting somewhere else.
They did replace my screen, at no cost, but they took away the warranty! So, if my screen starts to come up at the corner again, or they did a sloppy job like the first time, I’m SOL.
If you get your screen replaced here, ASK TO SEE THEIR MARK (STICKER) ON THEIR PARTS FIRST because if they didn’t mark their own damn parts they will accuse you of going somewhere else!
I definitely regret the $ 20.00 tip I had given them the first time (¹¹⁄₁₈).

I had my iPad screen replaced and a week later a tiny crack started in the top
Corner. I took my iPad back in and the replaced it for me.
Great customer service and quick work.
Will use again (hopefully I don’t have to lol)

Great place! Staff is very knowledgable. They seem to care about their products. The prices may seem a little high but they are fair for the quick turnaround time. I had a phone that had water damage. I was told that the screen needed replaced and that was a cost that they were not willing to eat. I told them I would pay the cost of the screen no matter what. Turns out the phone still didn’t work properly so they refunded me all but the price of the screen. It’s nice to have a place that can fix a wide variety of devices and know what they’re talking about. I will def be going back to them for other things.