Olde Country Reproductions

Review for Olde Country Reproductions Inc., aka «Pewtarex»
PROS
Really nice products.
CONS
— The website is from like 1994. To «clear» my basket I had to actually delete the cookie in my browser, since there’s no button for it! No PayPal option, of course, and I’ve never even heard of the merchant service they use to process their credit cards. The day AFTER I used my card to make a purchase, my hard was hacked for the first time in my life! Coincidence? Maybe! But thought I’d mention because the whole site was clearly so insecure and rinky-​drink.
— But my BIG issue is poor customer service! The woman I’ll just call «W.» sounds rude and unhappy on the phone and is slow to respond to emails, when she responds at all. You know the type of person who never uses a smiley or an exclamation point? Or who sounds constantly «put out» on the phone? That’s not exactly the person you want handling customers.
I may end up upping this to 3 stars at some point, because the products are so cool and unique.
But my «customer experience» left a whole lot to be desired.