Kan-Do Ponds & Waterfalls

Ken came out and bid a price to convert our waterfall/​pond to a pondless waterfall. He was very professional and knowledgeable. Ultimately, we decided to just remove the pond and waterfall and go with something much simpler. Although Kan-​do did not perform any work for us I have no problem recommending Ken’s services due to his integrity and honesty.

Long story short – Ken and I met, and had trouble connecting with a good appointment time the first time around; however, when we finally got a chance to meet up, Ken was the real-​deal.
First, he made a very reasonable offer to me to install a UV filter and detail clean my 900 gallon, terribly green, brown and atrocious pond. He did it on the spot, and never pressured me for a response about his bid until I told him I was ready. When he came by, it was a very informal, friendly meet. He’s very relaxed but obviously very into ponds which helped me feel more comfortable hiring him.
The filter came a day late, but he kept me in the loop about everything with advance notice, and we were able to agree on a time for him to come. He came on time, did the job he promised in the time frame he promised, and since he installed the filter and cleaned it up a few weeks ago, my pond has looked clearer and cleaner than ever.
The best part – Ken just checked in with me to be sure everything was up to par with the pond. Can’t say that I often hear back from a service provider for anything a few weeks afterward to make sure everything is fine. His casual approach and obvious knowledge about ponds really helped me feel good about hiring him.