Jiffy Lube

I just went to get my oil changed here yesterday on 6÷29÷16. I called before hand around 4pm and I asked if they also did check engine light inspections. The person on the phone was very nice and told me they would be able to for check my engine for free, he also gave me the price for an oil change. I arrived around 6pm and told the attendant outside (Salvador) what I needed. He said okay and told me to go inside, and I would be helped. Another attendant (Jose) came in and told me they wouldn’t be able to check my engine because they didn’t do that there. I let him know that I had called earlier in the day and was told they could help me. He told me something like «No, we don’t do that here. There could be a lot of things wrong with car, it could be sensors it could be anything. We can’t check it but we can change your oil.» I didn’t like his tone, and I was frustrated because I called ahead and the attendant outside didn’t tell me this before I gave him my keys, but I was already there so I just decided to get my oil changed anyways. When I left they also did not close my hood correctly, so I probably won’t go back.
I’m only giving them two stars because they were convenient and quick.

Vince helped me out today really close to closing time. He was really helpful and courteous. I was expecting a different type of reaction being the last customer of the night, but I was really impressed with the level of customer service not to mention the $ 15 off Unilocal coupon!

Best service and price. I always feel worried that as a women i will be swayed to make unnecessary purchases when my car is serviced. not so here. I felt really comfortable at this Jiffy Lube. I called ahead, and Rolando said to come on in. When i asked about coupons/​price, he offered to use an online coupon, maybe Unilocal,but i liked that he was willing to look for the best deal for me and my daughter, Terra Schott.
I want them to see her name and maybe remember us because i want them to know how appreciative we both are. The manager, Javier vaccuumed the car which most places just ignor even though it’s on their list of oil change duties. He set up email reminders, reset the oil light. and just did everything top notch. He mentioned we needed some filters but understood we had to wait because of the added expense.
It only took about half an hour because we got there at opening. When we left, he opened the car door .such a polite gesture and not unnoticed. We will always go back there, and we want to recommend it to the public. so yes! Go there.

The guys were really nice but the price for the oil change was horrible. $ 65? What the?

I wouldn’t return to this location. I tried to get my oil changed, but had some trouble with identifying my vehicle. Jose wasn’t able to identify my car and size of the engine. I told him it was the 1.8 liter but he didn’t quite believe me. I was the one who had to look up my vin number on Google and confirmed it was 1.8. He couldn’t be bothered throughout the process. Personal service wasn’t great.

Went to get my oil changed this morning and was greeted by Victor and later on by Daniel. Together they made a great team. I defiantly respect them for having such great customer service and honesty. At other places I normally get told I need services done just so they can make money, but the team here were very honest and explained everything very well! I will defiantly return! Thank you Victor and Daniel!!!

My oil light came on even though I was not due yet. But I took my car in anyways… I always hate going into any oil change place cause they try to sell you on everything! These guys are such gentleman! They topped me off for free. Checked everything out and opened every door for me. I will definitely be returning. You will not be disappointed at this location.

Great service, didn’t have to wait long at all. Manager was great, gave me a discount on my windshield wipers. Will definitely be going there again.

This is my go-​to, oil change place, and has been for years. Not only is it convenient to my home, but it offers a Unilocal discount, the staff is often courteous, they have a Keurig k-​cup machine, television, and free wifi. The AC is a tad cold, in the lobby, but it’s equipped with several tables and chairs. The outside has a small bench and umbrella, with additional seating. The restroom wasn’t very clean, for it being early AM on a Monday. The sink, toilet, floor, walls, and such, could use some attention. Adding a basic freshener, would help alleviate the urine scent, as well. I like how they put a mat down, and clean your windows, before you leave. They’re also great about mentioning preventative steps you can take, based on your cars make, model, year, and mileage.

Went right after work to get my oil changed it was the fastest I’ve ever had! I was in and out in 10 mins. What keeps me from leaving 5 stars are the employees, they weren’t rude but they weren’t welcoming either seemed more interested in talking amongst themselves kinda like I was interrupting them, but whatever at least they didn’t try to upsell or make me do unnecessary things to my car (probably because they wanted me to leave so they could go back to talking) overall a good experience I was hesitant about going since Ive heard so many negative things about jiffy lube in general but since my usual guys hours just don’t work for me anymore I think this will be my new place.

You guys were so fast! We were in and out of there in ten minutes! Thanks again for great service!

Everyone here is always awesome. Helpful guys good customer service. I go out of my way to come here, keep it up

Jiffy lube is my #1 choice for their awesome customer service. They are very professional and really care of customer satisfaction. This location was extremely fast. Free complimentary coffee and wi-​fi also. Take my advice, this Company seems to thrive to get excellent customer service ratings from customer. It is uniform in any Jiffy lube but this location especially goes the extra mile to 5 stars.

Went to Jiffy Lube yesterday for an oil change. I was also told that I should do a system flush, change wipers, and rotate tires. I agreed. And the last thing, my yellow headlight was given a make-​over. Lots of things needed to be done. I hope it wasn’t an up sell. Seems like I needed to do those things, and I felt they had my best interest.
All of these services took less than an hour to complete, so much quicker than a dealership. There was more than one guy doing work. Very friendly staff. Nice waiting area. Felt like I was going to a friend to do all the work. Really great!
I wish I would have seen the Unilocal coupons sooner. All I used was a $ 5 off coupon on a $ 200 service. Ouch! I also wasn’t anticipating spending that much, but I’m ok with it if it’s necessary. It would have been nice to have a little extra discount though… Too bad I didn’t write the review while I was waiting!

Thanks to Jose for the best price that he gave to me. Reasonable price, highly recommended. They did the job excellent.

Quick service and gave me an awesome discount from Unilocal (they honor their coupons). My only complaint is when I came up, my car key was sitting on the stand where anyone could have taken it,
So I grabbed it and waited for the guy to freak out when he realized he had misplaced it; then told him I had found it outside. Still like the service and the price, but hopefully they will be more careful next time :)

Employees like Jose keep me away from Jiffy Lube. Not very helpful and thinks he is entitled to provide customer service which would make dmv employees proud.
I was trying to check in on Unilocal,and he had the annoyed, impatient look as he refused to answer basic questions. After he prints out the paper to sign, he had the audacity to thump on the signature area with his finger without saying a word. He does that? Needless to say, Jiffy Lube is great when you don’t have the time; however, it’s always better to find a local mechanic, so you don’t have to hear all the upsell pitches and deal with employees like Jose.

This post is LONG overdue and I wish I would have gotten to actually go into Jiffy Lube to say Thank You to the amazing team, but figured maybe a Unilocal review would help them further along the way ;) My review has nothing to do with my car, at all, but the people working instead. A few months ago on a Saturday morning our dog got out of the backyard and ran down the blvd and the employees at Jiffy Lube called him over (or he went to them, im not sure). They called both of us and even waited for us to get back to them on when someone would be picking him up (we were both working so we had to call around to see who was home & closer to picking him up). They told us they tied him up and gave him some water too until our friend was able to come get him. SERIOUSLY, us puppy parents couldnt be more thankful for taking him in until someone could get him.
Again, thank you to whoever was working that morning & Jackson (the pup) says thank you again too :)
~Matt & Stephanie

Lightning fast on the oil changes!
Like most places, they make their recommendations for additinal services to your car. And each time, I always politely decline. And they’re cool about it. They’ve never come up to me during the oil change to show me parts thay need to be replaced or whatever. They just tell me what the manufacturer’s recommendations are for the particular vehicle (ie: «Chrysler recommends blah blah blah every 30,000 miles»).
This shouldnt matter but I am a girl. There’s the stigma of women getting taken advantage of when it comes to car stuff because they supposedly (stereotypically) don’t know much about cars and will just authorize every recommendation which costs lots of $. But, even though I am not too knowledgable about car stuff, I’ve never been pressured/​bombarded/​threatened into making any repairs that I declined. So ive read some reviews that say its happened to them, which is unfortunate, but I can honestly say that its been all good for me this far!
PS: Bathroom is super clean here lol.

Typical franchise auto repair shop. Went in for an oil change on a Subaru with less then 20K miles, tried to sell me a wheel alignment, power steering fluid change and, of course, new air filters («they are dirty» — of course they are dirty after mechanics poured grime all over them). When I balked at all of these, the manager gave me the standard Jiffy lube warning that I really should have the filter changed, forgetting I told him the car had received a full tune up at an actual auto shop during the last oil change.
Word of warning to anyone looking for a simple oil change: avoid these franchises (Jiffy Lube, Purrfect Auto) like the plague. They do not make profit from oil changes: they make profit from selling you additional services for problems in your car that do not exist. Find yourself a local mechanic that is independently owned.