Deluxe Nails & Spa

Kevin just did my nails! He’s amazing with acrylics!!! First time here I love this place!

I don’t want to mention names since I come here often. I just wanted to say that the lady who does my nails is great, but she’s a little fake sometimes (sorry), she would give me a compliment on my sandals and whatever I’m wearing, but I know what a genuine compliment sounds like. Therefore, I know that she’s just trying to be nice and friendly for a good tip. I don’t tip based on compliments tho, but based on a job well done. For the most part, she does what I want and I’m good with it… so I tip her well anyways. I recommended her to my friend too, who is very critical of nail people… and my friend ended up loving my nail lady. Message me if you want to know her name.

Situation not handled correctly at all! My teen daughter and a friend called to ask if they take walk-​ins and were told yes. Long story short, there was a miscommunication regarding timing and my daughter and friend showed up at closing (they didn’t know it was closing time and the «open» sign was still up). They were scolded by staff but still taken… only to have gotten a lousy job done (at least by the guy who did my daughter’s nails). If they were closed and that upset, they should’ve just told the girls as such and asked them to come another day. But they had no problem taking the full amount of money they charge. How hard would it have been to politely say «We’re sorry for the miscommunication, but we are closed now and will be happy to make appointments for you another day». Not happy with this place.

I always wait at least a couple days to write a bad review because sometimes it’s just a bad day or I’ll get over it but as I drove by this place I was still pissed a week later! Where do I even begin… So I asked for a gel French tip and he said I don’t recommend and I was like well that’s what I want then he slapped my hand when the light turned off and I pulled my hand out and he said «honey don’t forget 3 times each time then next hand «then I also asked for him not to clip the skin off my nails but he didn’t even bother to clean I know that weren’t that dirty but total half ass and then when he was done there was white tip polish all over my skin I asked him if he could please clean off because I don’t have nail polish remover he said ok and got the clippers and started clipping it off!!! Wtf really I hate this place with a passion and wouldn’t recommend it unless you wanna get shitty ass service.

This is the best salon I’ve ever been to. Very clean, good music, happy environment. All the ladies working on my nails were very friendly and did a great job. The price was good and I left relaxed and happy!

I have been a loyal customer of Delux Nail & Spa for 4 years now. The salon is very CLEAN and the Staff is AMAZING. The Salon and staff are very WELCOMING, which is rather rare these days of a nail salon. They have a variety of colors & designs to choose from whether you are just doing a simple polish or a gel.
ANNA, who runs the salon, ensures EVERY customer leaves 100% satisfied! I book an appointment with KEVIN & LISA every two weeks and I couldn’t ask for a better experience from them! I leave a happy customer every time! I will never get my nails done elsewhere!
THANK YOU DELUX!

This is a follow up on a review I wrote a month ago. Although I was unhappy with
Services and communication.
Anna the owner called me to apologized about scheduling and miscommunications, she was very concerned and valued my business,
offered to find out what happened with Kevin.
She left it up to me if I wanted to use Kevin, and said she was sorry about my experience.
Rarely in this competitive business does this happen I was impressed.
They are really interesting in my business and me as a person.
So I have since returned and have used Kevin twice.
We have moved beyond the issue and I am once again experiencing bullet proof
attractive (Kevin’s nails)
I was so happy to find this shop it’s close to my home and they are always friendly and remember my name.
And most of all I get great manicures and pedicures.
So I would highly recommend them and a little communication goes a long way.

Kevin, Kevin Kevin! He did my French acrylic nails with a coffin shape. I absolutely loved the way they came out. The moment I sat down we discussed what I was looking for and what he preferred would look best. He also was really good about letting me know about pricing. That is something I truly appreciated because most nail places don’t inform you how much you’re looking at price wise until you get to the counter and pay. I will definitely be coming back and seeing Kevin! :) thank you!

Enjoyed the friendliness with most of the staff. Have been going for over four years, but realizing they are more expensive than most. Don’t mind paying a little more if they have excellent service. But it takes one employee to tell my polite, twenty years old daughter to go find someone else to do her nails if she doesn’t like the way it’s done?! My daughter merely asked for a smudge to be corrected. Don’t take your customers for granted. Especially in a town where nail salons are on every block.

They do a below average job… not terrible job just not anything that would make me come back. My gel manicure was pretty good, but my pedicure was a waste of money. They basically put my feet in water and painted my nails, which I could easily do myself. The quality of work isn’t the reason that I giving one star though. I found it pretty ironic that they would gossip about me in vietnamese considering I AM VIETNAMESE!!! I can understand everything you say!!! They called me cheap for the amount I was tipping which was $ 6 per person. I don’t think that is a huge tip, but still… you shouldn’t talk about your customers in that manner. Seconds after I was done, they turned on the spa chair water for the next customer while i was still sitting in it even though my friend and I were having a conversation and there were other open chairs. I heard them say to each other, «kick her out» in vietnamese. Needless to say i got the boot from the chair. Keep in mind the didn’t even clean the tub where your feet go after I was finished. I spent my hour there unrelaxed and listening to them talk poorly about everyone in there. They will kiss up to you if you spend a lot of money there, but talk behind your back.

I always get the gel manicure and sometimes a pedicure. This is a busy place so get in early. I usually make my appts for 9am and they fill up quickly.
I found it to be clean and the people to be friendly.

I have been coming to this salon since the first week it opened. In fact Anna had been doing my nails for several years prior to opening in a beauty supply/​salon in Brea for several years. Anna no longer does my nails because I trust her in her choice of highly skilled employees. Anna has very high standards for her employees and her customers are her highest priority. My husband often comes along with me to have a pedi. He loves the time he spends in those extremely comfortable new chairs! I highly recommend Deluxe Nails & Spa and I thank them for the many years of excellent care and treatment.

I have been going here for years with my sister! I always leave very happy. They are very clean, have a great assortment of OPI, Essie and other brand nail polish. They always use fresh new nail tools. Only downside is they can get pretty busy at times, so sometimes it is worth calling ahead. Their amazing extra long massage is always a plus. I also really like the callus remover, it’s worth the extra $

Terrible service! I brought my daughter and 2 of her friends as a bday celebration. The employees were rude and demanding that the girls decide on their nail colors as soon as we walked in the door. They said they could do cute design work on the girls nails when I called ahead of time only to have three bummed out girls when the best the shop could offer was hearts and polka dots… I can do those at home for FREE. All in all, I would not recommend this place — it was stressful being there (lots of yelling across the room) and they were ONLY polite and pleasant when it was time to tip them!!! Bad way to do business in my opinion.

I’ve been coming here for over 2 years, I love Michelle and Anna and the gang. They do a great job and very thorough. I highly recommend this nail salon! I’ve never had a problem with gel manicures or pedicures. I bring friends too.

They do a really good job on nails, I like Tan a lot to shape my nails and do gel.
However, they do a really bad job keeping appointments. There have been multiple times they took a walk-​in and made me wait when I had scheduled an appointment. I also specifically made appointments for my friend and me with our preferred technicians. When we arrived, they sat us down and gave us whoever was available. To top it off, the technician I requested and was put down for wasn’t even in the shop that day. Why would they take an appointment for him if they knew he wasn’t coming in? It’s really upsetting. They tried having another technician start me so I could wait for Tan to finish the manicure, but here’s the kicker: he wasn’t able to come in for 2 more hours. What?!
When we confronted them about this, they all began pointing fingers about who took the appointment. No one would take the blame (even though the woman who answered the phone gave us her name). They have no remorse for inconveniencing clients.
I’ll have to find a new place.

This place really needs to reassess whether or not they want to stay in business or just close up shop. I tried to like this place and even gave them a second chance to leave me with a better opinion of them but they failed miserably. They are sloppy, over priced for the service they offer and overall have no respect for their customers. Both times, I asked for the same service and both times it was horrid.
I bust my tail for my $$ and one of the few frivolous things I do for myself is get my nails and toes done. I deserve to receive good service if I’m paying the price for it. This place did a horrible job on my manis and gel. Not only do they show preferential treatment to women of their customers but they also show no understanding that while doing ones mani or pedi, you shouldn’t be yelling across the room in your language. It’s rude.

I didn’t have an appointment & my mother and I we’re told about 20min wait for us to get pedicures. Fine. But I still waited over 40min for a pedicure chair. My mother took the next available to start her pedicure so I understood that I had to wait a bit longer. I also understand that they are busy, but to let another woman walk in, take the next available chair when I’ve been sitting there is still not cool. I don’t know if she had an appointment (don’t really care either) but to give her the next chair, offer her water (never offered water to me), and then give me ATTITUDE when it IS my turn… Then this dude didn’t offer me any add-on’s like callus remover, sugar/​salt scrub, extra massage, flower/​design… Nothing. I was out of that chair BEFORE my mother’s toes were nail polished! WTH! Yeah, I’ll be looking for a new nail salon thanks.

seriously, my experience here is horrible.
I don’t get mani and pedi regularly as I do myself at home.
I went to this salon as I was visiting other business in the same shopping center and had some time to kill and in need of good pedicure so walked in to see if they would accept walk-​ins. the owner (?) woman called this guy to take care of me. I don’t know his name, but he’s half balding and chubby. anyway, he didn’t even ask what I want and just started to cut my toe nails. He cut so short that it hurt and I told him, but he just said «ok» without even looking at me and kept going.
He seemed very inexperienced. oh, and it took forever for owner to bring the color I wanted and had to keep reminding her to bring it in.
He finally put polish on my toes and it was so sloppy! I asked to correct (wipe out excess polish on my skin and uneven coat) and he gave me such attitude! I’m not that picky in terms of pedicure, but his pedicure/​polish job was unacceptable.
And while that is going on with this guy, the owner was speaking Vietnamese sooo loudly (i sat close to the front desk) across the room to her staff. It seemed like she was yelling at her staff or something. they didn’t even let me sit and dry my toe nails (they don’t have nail dryer?) and told me it is OK to just walk out as I am wearing my flip flops anyway. never been to a place like that.
anyway, it was time to pay (of course, cash only) and the owner brought my bag to me. as I was taking my wallet out, she complemented on my jewelry and bag (not even that nice) and asked where I got them. what? OK… whatever… but what made me really uncomfortable is that she bent over and kept looking into my wallet as I was taking out cash and made me pressured to give good tip! I think that got into my head and gave this horrible guy standard good tip and I can’t believe that I did such thing! I walked out all mad and went home and removed the nail polish and put on a new one myself. I did way better job than he did.
This place is not professional and owner and staff are plainly rude and annoying.
I don’t know how this place is surviving.

I’ve been coming to this nail place for years… i think they are pretty great… and will accommodate your schedule. I’ve come in right as they were going to close and they still took me in that night… anyway i’ll talk about my most recent visit.
I made an appointment for 9:30am for a mani/pedi…i got french gel nails…:) and a really cute pink pedi…
They did an amazing job… I don’t really remember the name of the girl that does my nails… but she’s awesome… she’s been doing my nails for a while now… although i haven’t gone in for a 4 – 5 months… she did them the last time i was there! she’s bomb. She cleaned up my cuticles and rounded out my nails… she’s super detailed and asks you if you like what she’s doing before she progresses to the next step. If i can get her name i’ll update this review with it!
My feet were in dire need of some attention as well. and can i say… they did a great job on my feet. :)
What i think is so great about this place is their cleanliness… i think it’s pretty tiptop they always clean the foot spa area and everything always comes out in the sterilized baggies… that makes me feel so much cleaner…:)
The people were extremely detailed… and well the only thing that i’m a little disappointed with is they didn’t give me a bottle of water! :(BOOOOOO!