Bed Bath & Beyond

BBB gets 3 stars. The prices are very high if you don’t have the famous 20% off coupon. What I hate about this chain is the emails. I was averaging 2 emails
Per day, or 60 per month from these monsters. I finally had to unsubscribe since the emails are nothing but spam.
Shame on this chain!

Thank you, Manager Mike for superior customer service this afternoon! You took the time to help me find a small coffee maker on line, reviewed side by side comparisons, and ordered it me, with no shipping charge to my home. You were very patient and thorough. I haven’t experienced personal customer service like that in YEARS! Thanks Mike.

Very rude. If you don’t like your job then do the company a favor and quit. I walked up to a register that two clerks were at– one ignored me, the other said, without even looking at me «I’m closed». When I went to the only one that looked open, that clerk was more involved with cleaning her area. No hello, no thank you, nothing other than «I hope no one is signed on here».

Who doesn’t like this store. There’s practically anything and everything you need for your house. Great selection and reasonable prices especially if you use their coupons. Most of the staff here are very helpful and friendly. If they don’t have an item at the store, ask for help and if they find it at another store, they’ll ship it to you for free. Plenty of parking too.

Place is an expensive one. The items here are not for the cheap deals finders. Even with the 20% off coupon or clearance items you won’t be buying anything for the low price.
Luckily they will get 4 stars on how I was able to get what I walked in for. Item was not seen on the floor but I had a worker help me find the item with ease. What made my trip a super success is that it was on clearance and still able to use that 20%. I expected to pay $ 26 plus, but after all said and done $ 12 plus on this amazing trip!
I do have to say some workers acted snobby there for an odd reason. Didn’t acknowledge me or say anything with the eye contact. It’s funny though how some customers dress you should never judge cause they could save your life one day or be your bigger boss.

I would personally like to give a shout out to Courtney. She went above and beyond today to get me the item I wanted, despite the busy Labor Day they were having.
I was unable to get any help in person so I decided to call the store. Courtney answered and I asked if she had an item in stock. After she went to double-​check, i ran into her in the isle I was waiting for help. I quickly introduced myself I was the customer on the phone and she helped me look for my item. She realized the item was sold out but she was able to get me that same item shipped to my home for free. She also price matched the item to the item in store since it was more expensive online. She also was able to give me my same discount from my mobile coupon since her system did not allow her to scan my coupon since we weren’t in a normal register.
Courtney had a smile the whole time from start to finish. She had to leave to take care of something else, so Ryan ended up finishing up the transaction. Overall I was able to get a bargain on the item and I left a happy customer from the store. Thank you Courtney and Ryan for helping this girl out on a busy time of the day.

I like shopping here! Great place to get your household supplies. I liked that they recently remodeled to add in more food selections.

Bed, Bath and Beyond wasn’t one of the stores I would ever shop at. The interior always felt pretty cold and basic, and it felt more like a prison than an actual store. Maybe the colors were too plain? Anyways, after hubby and I finally found a new home, I need to be creative on finding stuff we need for the home without breaking the bank. Which means couponing and finding store coupons, and finding ways to get discounts. And, if the items are cute, then it’s a bonus! Hubby’s mom is a real lady, so I, as a tomboy, need to make our home as presentable as possible without her cringing too much. :/
Anyways, hubby and I came by this BB&B because it was our first time in the area and wanted to check stuffs out. The stores surrounding this BB&B included a furniture store and Best Buy. So, not too much traffic and plenty of parking.
This BB&B was, admittedly, at least better looking than the other ones we’ve been into before. More… personality, I suppose. And, hey, a small World Market center inside? Hell yes!
But, yes, prices are a little bit more pricey at a BB&B (this one was no exception) than, say, Target or Amazon. I had already used my 20% coupon at another store, but I did have a $ 10 BB&B gift card from doing some surveys a few months back. Hubby and I ended up getting 4 really nice-​smelling, very adorable-​looking, mason jar soap dispensers! $ 5.95 each, so I paid only a total of $ 16 in the end. Still, $ 4 per soap bottle is still a little high for my normal tastes, but at least they’re cute and reusable!
Also, service was good! Had no issues with any employees and, surprisingly, no issues with clientele. Had to hear a few bratty kids, but nothing too bad…

My fiancé and I went here to register for our upcoming wedding and we were a little hesitant when we saw how busy it was, but Elaine was called to assist us. She made every effort to help us, and give advice which was great. She stayed with us to help guide the items we were choosing, and then let us go on our own. After that every worker that we passed in the store stopped to talk to us about the wedding and to see how we were doing. It was a much more pleasant experience than what we were expecting!

omg im sooo obsessed with this store! now they have food with samples! i could spend all day in here love all their coupons they send out. ive been here like 3 times in the last month. this is the best store with good sales. check it out they also have travel items and toiletries area. they have everything

This is a recently updated store. They’ve made some really good (and some not-​so-​great) changes here.
The new World Market section is huge! The selection of food, coffee, and wine is so impressive here. It’s a fun spot to create a nice gift, and they even have beautiful baskets to put all your items in. My husband found great coffee and sugar-​free vanilla flavoring, and I found some cute things for Valentine’s Day in this section as well.
The opposite end of the store has a large drugstore area. Almost anything you’d find at your local pharmacy is here. This area has a bit of everything. Makeup, my favorite brand of nail polish, lotions and bath products, a good selection of electronic toothbrushes and other grooming products, and even a section of protein bars and other sugar-​free candy and snacks. I love beauty products, and I think this store has a great selection!
This store is packed with any of the wonderful items a person would ever need for the home. Towels of every color, beautiful accessories for the bathroom, some of the prettiest bedding I’ve ever seen, window coverings, light fixtures and candles, closet and bathroom storage, and art. The art section is probably my favorite section here. The wall art, mirrors, and picture frames are truly amazing here.
The toughest part about the store’s changes is the moving of customer service and checkout areas. The checkout line is awful here. I thought the line was bad right before Christmas, but it was even worse today. Wrapped around the inside aisles of the store, it took us forever to get to a cashier. By the time we finally got out of the store, we were totally exhausted.
Although the selection is wonderful here and employees always seem really nice, that line really hurt an otherwise perfect shopping experience. I hope the store’s management will change the checkout situation. If the lines don’t improve, customers need to be prepared for an extremely long wait here!

I can spend hours at this store! I love how there are always products from Shark Tank the show. I recently just saw scrub daddy at the store and was amazed to hear how well this product is being sold. I can always find the most random items at this store but I never leave empty handed. I will always come back!!!

love this store and could spend hours here… standard bedding and bath items but also cool kitchen gadgets. unique gifts.candle section is awesome. they recently added beauty products but warning they are priced higher here than the drug stores so I would skip that section… a wide selection of everything but do your homework some things you can get cheaper at other places. also use their 15% coupon you get in the sunday paper 0r in your mail. staff here are friendly and helpful. manager is great she let me purchase a make up mirror which was the last one they had and it was a display I got a great deal on it and she even took the price down, put bulbs in it for me too! I appreciate great customer service like that!
store is always clean and well organized with staff always asking if you need help… thats rare in most stores these days. lol I only shop at this location because of that!

This is seriously the best BB&B location yet! They recently incorporated a World Market inside, so you can pretty much cross off your exotic food shopping/​home shopping all in one. Plus, they have a large section dedicated to toiletries, so you also cross Target off your list if you’re short on time.
BB&B accepts multiple discount coupons, so despite the higher prices, at least you can save 20%/$ 5.

I don’t know what it is about Bed Bath and Beyond, but I love to browse in this store. Maybe it’s because they accept all those expired coupons they send me in the mail, and online, and in the newspaper, and through text messages, and they accept multiple coupons to boot!
Although I’m a fan, they often run out of checkers causing long lines, even in the slow periods. This particular location has some remodeling going on now so things are in a state of flux, but it’s still fun to shop at. If would solve that little issue, I would probably increase to 5 stars.

Used to shop here for bath and bedding essentials — got a super soft lilac bamboo thread sheet set for my bed about a year ago that I absolutely love.
Unfortunately today when I came to pick up a bath caddy and a bath mat, the store smelled so strongly of toxic chemicals!
It was so overpowering an odor that I just had to leave and shop elsewhere.
I hope this store gets this issue figured out so they don’t lose more customers. Maybe some of the cheaper items they now sell are off-​gassing toxic chemicals that just have a really strong gross smell?

Small print exclusions and expiration dates on coupons do not exist at BB&B. Hand that coupon over anyways and they’ll honor it. Awesome.

My lack of a 5 star rating has to do mostly with the fact that this store is overwhelmingly packed with merchandise. Unfortunately, many of the employees on the floor seem just as lost as I am. The customer service is hit and miss. Or like a game of hide and seek.
I would think that the customer would be priority over stocking shelves and taking inventory. Not the case for the majority of times I have shopped there. Or I was the one that beat the employee in their own seeking game, found what I was looking for while having to inform them «Nevermind, I found it.»
They do carry a wide variety ranging from upscale thousand thread count sheets to «as seen on TV» anomalies. My brother went back to school shopping and found that BB&B did carry items he needed to move out, yet he could easily get them a lot cheaper elsewhere.
My last observation is that this store drives my allergies crazy. I’m usually using my sleeve if I forget to bring my personal tissue in with me, or scrambling to find it in my purse as my sinus drains like a faucet.
It is a one of a kind store, and one that I will continue to shop at for two reasons: I love to utilize their organizational items and they ALWAYS ACCEPT EXPIRED COUPONS! And multiple coupons in the same transaction. So ultimately, I have to say thank you bed, bath, and beyond!

Stopped in here while I had some extra time to kill on Friday evening…
They have a lot of fun stuff, but seriously, their prices are just too outrageous for me. I dont think this store was always like that… but they are jacked up pretty high now.
Bummer!

BB&B is pricy. Those 20% coupons help but anything I can get there I can get on Amazon for a fraction of the price.
Each one is identical so nothing new there.
What I did not like at this one was the attitude of the gal who was checking me out. Typically, if you forget your coupons, they will scan one for you. My luck, that day, the snot said ‘bring it back with the coupon’…Yeah, like I can’t wait to return, use gas, spend time. Idiot.