Valvoline Instant Oil Change

Went to this place a couple of times, it was fine. The last time i went they broke my dip stick, and now the bottom part of the oil dip stick is logged into the slot where you put the dip stick.
I went back and told them that they broke it, and the person at the desk looked up the service date and it showed on the paper «dip stick broken upon arrival».
Each time i did my oil change there, they would come to the waiting area and show me the dip stick, this time they didnt even tell me that they broke it, i had to find out myself a day later.
One of the guys there said the manager will call you, he never did.
I dont recommend this place, because if they are going to break something of yours and not tell you, then they cant be trusted.

Husband went here to get my oil changed and to replace a windshield wiper. It took awhile but he came home hours later and the car seemed fine. The next day we had a huge rain storm and the windshield wiper they had fixed broke off in the middle of the Major Deegan. Had to drive home with one windshield wiper in the pouring rain (good times) and the broken wiper ended up scratching my whole windshield. When it rains, it pours.
My husband called and told them what happened and they admitted they forgot to do something when fixing the wiper. I’m not sure exactly what was forgotten, but they admitted some sort of fault. They took a look at the huge scratch and said there was nothing they could do. We were offered a free oil change as an apology but that’s not quite the solution I had in mind. I now drive with a giant slash across my whole driver’s side.

A bit slow, but was probably just the time of day I was there. My initial problem was that I was told 25 minutes. Car wasn’t taken for one hour. Total time at the shop was 1 hr. 45 min. Service was friendly, Asst. Manager was very good to deal with. They just need to appropriately manage expectations.
Update: Shortly after leaving, check engine light came on. I called, and despite being closed when I could get back, they stayed late and immediately fixed the problem. Assistant Manager and Manager were very nice, and easy to deal with. Customer service goes a long way.

Don’t go here if you care about your vehicle. This place made marks on the outside of my car and refused to be held accountable. Very poor service. 1229 YONKERS AVE., YONKERS

I’ve been here a few times. They’re always pretty good with time getting you in and out in around a half hr depending on your needs. However, recently I was displeased with my service. Typically they will walk me through the service options and any recommendations they have for my vehicle but this latest visit the guy gave me my total without asking any questions and had charged me for the maximum oil change.

The staff in this location could not be more helpful and genuinely kind. They are extremely quick with their services and will do anything to help. I highly recommend going here over any place in the area.

Located just few minutes from home.
Been here few times.
The place appears decent compare to other auto shop around, inside is clean and tidy. They got free coffee while you wait for your car.
The staff are friendly and nice.
Well. Efficient with what they do.
Fast and accurate.
I would recommend to friends.
The place I would still go back to.