Silverman Bonnie S, MD

This is the first review I’ve ever wrote. I found Dr. Silverman here on Unilocal and I thought others looking for an eye doctor would benifit from my review. Look no further and make your appointment with her. I wore glasses since I was 5 or 6. My eyes were so bad that the last eye doctor I saw said I’d likely have headaches from my prescription being so strong. My mother was legally blind and when my eyesight started getting so bad that I couldn’t drive at night anymore I thought I was surely headed in that direction. Dr. Silverman told me I had cataracts and needed surgery. I thought of getting a second opinion but I spoke to friends about my situation and to my surprise a few of them already knew her and said «she’s the best» ! After she operated on the first eye, my worst one, I drove to my follow up appointment with her the next day with no glasses on !!! She did my other eye 2 weeks later. After wearing glasses all day for almost 50 years, I don’t need to wear them anymore at all !! I’m so pleased with the outcome and Dr. Silverman

Dr. Silverman is great and her office is terrific.
In the category of you get what you pay for, to follow-​up up on Laureen R’s complaint about the price of eyeglasses and the great deal she found online, below is her review of her experience with the online vendor:
OpticsFast Inc
Category: Eyewear & Opticians
Neighborhoods: Sheepshead Bay, Midwood
1.0 star rating 10/​29/​2013
Placed an order on October 7^th for new Gucci frames with my prescription to be added. I was told the frames were in stock and it should take about 12 days until I received my order. I called back on October 18^th to follow up and was told that Gucci was delayed in sending the glasses and that they had resolved that and now it would take two days for the lab to get my prescription in. I called back on October 25^th and was told that they were still waiting for the frames from Gucci. I reminded them that according to their website this item was in stock. They deducted $ 20 from my order (WOW — sarcasm) and assured me that I would have a tracking number by October 28^th. It’s now October 29^th and I’ve been on hold for 20 minutes while someone is trying to determine what’s going on. In the interim, I received an email from Karina with told me that Gucci sent the wrong color frames and that I should have my glasses by early next week. Not sure I believe her because the woman who put me on hold is giving me a totally different story. I just want my glasses and the truth. Based on the service I’ve received thus far, I couldn’t recommend this company to anyone. I will update this post should they decide to do the right thing but as of now, it’s not looking good for Optics Fast. Shame on them.
Karina finally called me on Friday November 1^st to tell me that they needed my prescription again and that she would make sure my glasses were sent on Monday ¹¹⁄₀₄. I emailed her and was told the lab said 2 – 3 more days before it would be shipped. She said that something was «off» with my prescription and they wanted to fix it. I cannot believe this place is still in business. I’ve filed a complaint with the Better Business Bureau which indicates that OpticsFast has over 200 similiar complaints.
11/​18/​2013 My glasses finally arrived and I don’t think its the right prescription so I’m going to cut my losses and take them to lenscrafters to get them done right. This company’s owner never returned my dozens of phone calls. They were supposed to take another $ 10 off my order but they didn’t then they sent me an email saying they will credit me $ 10 if I go online and give them a positive review. I WON’T LIE! This is the worst company I’ve ever dealt with.

I had a really nice experience with everyone at this office. The receptionist was friendly, the tech was super quick and thorough and Dr. Silverman was very kind and offered some valuable advice on an eye problem I had been having. My only gripe is that in the eyeglass shop in the office, the retail price for discontinued Gucci glasses was more than double the price. I ended up getting them online for $ 194.25 instead of the $ 400 they wanted. I get that they need to make a profit but a markup of that significance is ridiculous because after all, they will make money on the lenses too. DOUBLE is not a realistic markup for frames… especially in this day and age when everyone can go online and find the exact cost for themselves. It’s insulting as a consumer. I really wanted to give Dr. Silverman my eyeglass business but just couldn’t justify the additional cost. She’s an amazing doctor and a kind human being though! Very professional.