Mavis Discount Tire

They were in a convenient place and delivered services I needed at a time expected and were very friendly and polite. I would definitely go back for any further work that may be needed for my car.

Well here we go folks, hopefully this willing the final review to this saga. I finally had my car fixed. My car was fixed at Roland’s Auto Body in White Plains NY. With lots of running around the skirt on my car looks better. Mavis finally sent me to someone who knew I was coming and was aware of my situation. Though I feel allot of this could have been avoided I’m glad it’s done and over with. I’d like to thank Cecil (I hope I got the spelling right) from the Yonkers Mavis location and Alex the District Manager from Mavis.

Just got back from a routine oil change at Mavis, I’ve been a Mavis customer for the past 9 years, this was my first time at this location and I will never going back.
I got to the shop within 5 minutes of them opening and I was told I’d be the third car up. After waiting an hour and fifteen minutes I was slightly annoyed that I was still waiting and there was a customer or two who came in after me that were already on their way, but no big deal as long as I’d be on my way soon. Shortly after my car came out and the mechanic called me over and said they accidentally spilled some oil on the engine and windshield and it would take 15 – 20 minutes to burn off. I am okay with this, I understand mistakes happen and an extra 20 min is worth it for not driving home with the smell of burning oil in my face.
After the 20 min wait I go inquire about the car and they take a look again and it’ll take another 20 min. Okay, I’m into this oil change for an hour and forty minutes at this point and I’m now upset. I told the mechanic I just wanted to pay, go home and have it sit outside with the oil burning off at my place, instead of crossing the two hour mark of being in the shop. He said no problem and that I’d be taken care of for the long wait and the mistake they made.
At the register I confirm that I’d be getting a discount and they said yes, which worked out to $ 28.30, which seemed really high for a reasonable discount compared to what I paid in the past.
I went out to the car to look at my old receipts and sure enough the last two Mavis oil changes I had totaled $ 29.99+tax…SOME DISCOUNT!!! I went back inside to show them, but they said they couldn’t do anything about to give me any significant amount off.
An hour and fifty minutes, oil is still burning off my engine outside and the discount I realize is a few dollars. Some customer service, won’t be going back.

Complete scam. If you want to get ripped off, go here and I’m sure you’ll get what I’m saying. You go in to fix or replace your tires and they use scare tactics to make you change your brakes, wheel bearings, etc. I was afraid to drive my car home because They didn’t have the part to replace, what they said, was a faulty wheel bearing. I then spent the next few days going to different mechanics to see if there was something wrong and each one said that everything was fine. Stay away from this scam! Better off riding a bike to work than changing your tires here.

I had a nail in one tire. I went to this Mavis and asked if they could get one tire to replace. The guy told me I needed 4 new tires and would cost me close to $ 1000. I explained to him that I only needed the one tire and he was persistent and me getting four new ones. I went back to the dealership and they replaced the one tire and it didn’t even cost me $ 200. Felt like Mavis was trying to pull a quick one on me since I am a woman will never go back there again

My little brother came here yesterday morning to replace a tire. Called at night to pick it up and they told him it will be ready by tomorrow morning. Police came knocking at our door at 4AM. Someone STOLE his 2015 Infiniti Q50s from inside the Mavis store. According to the manager it’s the 3^rd incident on this property. First car actually stolen. Alex (district manager) called and put us at ease. a month later we are still waiting to be reimbursed. we also located the car it was in NJ being sent to Africa. sounds like an inside job to me.

I’ve been coming here for years. I always just call before hand because they can be busy at times and sometimes they are out of stock of tires so i just save the time to make a call before heading out. People are very friendly and take care of what you need.

Scheduled an appointment for 20 minutes from the time I called on a Sunday, secured a $ 20 coupon discount with a service advisor, walked in and had my wheels aligned within 40 minutes! Awesome customer service! Clean waiting area with water and Indian Jones on TV.

TOTAL RIPOFF!!! I bought a complete set of Cooper CS4 Touring which were rated at 70,000 miles. They told me to bring the tires in if it ever wears out earlier. Well, after 30,000 miles and scheduled tire rotations the tires are almost bald. They refused to even look at it and the rude salesperson told me «hey you’re lucky to get 30,000 in NY» $ 600 ripoff! Stay away from this unprofessional place.

Crooks! Thieves ! If you want to get robbed, please go ask for one of managers. they ll be glad to take your hard earned money. I had two incident. first one, My brand new accord had a flat tire. he told me it wasn’t fixable so it was agreed to be replaced for 109 plus tax and balancing. when i came back to pick up the car they have charged me for wheel alignment without giving any acknowledgement. Ok i ll let that go. second incident i brought in my santa fe with nails in one of tire. first he told me that wasnt replaceable. then He told me they do not carry that brand anymore and assist me in replacing all 4 tires since it ll defit the purpose of all wheel drive vehicle if one of tire brand is different for other three. I am looking at this manager and thinking i came to get 20 dollar patch and he s trying to sell me new tires for car that only has about 20,000 mile on it and didnt require tire replacement. I went somewhere else, got tire replaced and went home and found ton of same tires online. i always thought mavis were legit company but i guess i was wrong. i would now even give them one star because thats just being overrated.

CROOKS! My dad needs new tires, so I went online to the Mavis website and they have a special, buy 3 get 1 free for the tires. I added the wheel balancing for the extra $ 49 and the online bill was $ 429 with taxes, installed. I printed out the online order and sent my dad to them. They charged him an EXTRA $ 150+ for an alignment, which was a TOTAL RIPOFF! NEVER AGAIN!
We are contacting the Better Business Bureau and the credit company tomorrow to file a complaint.
AVOID AT ALL COST or be prepared to get RIPPED OFF!!!

THIEVES! Went up there because of a squeak coming from my wheel. I was told that I needed front rosters and break pads. Pain over $ 300. And left with the same squeak. When I returned, both managers completely avoided me and sent a mechanic to talk to me. When I explained the situation to him, he took the car out for a test drive and immediately told me that the break calipers needed lubrication. He put the car up on a lift, did the lubrication which took five minutes, and the squeak was gone. The people who sold me the brakes, Bobby and Eddie, totally avoided coming out of the shop to talk to me.

the mavis service manager call me today…
OMFG …he just complainted to me why you didn, t come back mavis when you fine problum. and he just want to talk mavis has any wrong service to me!!(he just want to at a war to me.)what is it? do i have to apologize to tham because i gave tham a smirched reputation???
yeah i spend to $ 377.04 but i want back there is it wrong??(i just worryded condition suddenly)
never go back again. that, s it!!!

After reading some negative reviews I wanted to go elsewhere but it is Sunday and no one else was open. So I decided to take my flat tire issue to Mavis. I replaced my flat with my spare and drove over. Granted there was a bit of a wait since I didn’t make an appointment but once it was my turn it took only around 10 – 15 minutes. The guy who helped me said that there was nothing wrong with the tire itself and the valve had just been moved somehow. He quickly readjusted it and replaced my spare with the newly functional tire and didn’t even charge me since he said there was nothing wrong!
Needless to say I was extremely pleased with this experience and feel that this is an honest place to go if there is ever a need. Thank you Mavis for your great and honest customer service.

Don’t come here. Stay away. Your tires are the only part of the car that touches the ground. If its done wrong serious accidents can occur. We’ll today I brought my car for two tires, these boneheads gave me two different type of tires. Tires with different speed ratings can cause control issues. Either they did it on purpose, to save money (being the tire they gave me was $ 50 less and a lower quality then what I originally requested or the mechanic was braindead). Either way if I didn’t check as most wouldn’t I would have driven out with two different tires on my car.

Needed to get 2 tires fixed. Made an appointment on their website and showed up about 30 min early. I expected to leave my car and have to get a cab home, but was told to not worry, the parts (valve replacement) would be there within 30 min and they would get right to work on my Jeep.
Not 10 min later my car was in the garage and they were putting in work. Living in Yonkers they also recommended brake pads, so honestly I said just do it. I mean who really wants to do rotors as well. It wasn’t expensive and they did the work quite quickly. My appointment time was 9am, my car was done just after 10am.
Not a bad place place for rapid tire service. Plus the brake pads are guaranteed, so if it was just an add on scam, next time new pads will be free.

I was 30 miles in to an 80 mile drive when my tire pressure light went on. Luckily, I was near Mavis Tire. It was a Saturday morning and they were packed, plus I had my 75 lb dog in the back seat and we both really wanted to be on our way. Lucky for us, Mavis pulled the car into the garage within about 10 minutes, checked all the tires carefully, and found that the pressure was actually high. Dog and I didn’t mind waiting for the half hour and when it was time to pay, I handed over my credit card and they told me to put it away because «they didn’t actually do anything». They could have charged for the labor, but that was great customer service and I haven’t had an issue with the car in the 2 weeks since. YAY!

I have been coming here for years and never had a major problem other than minor problems. I love this spot. They help me every time. A few months ago I got new tired for my car and it was a reasonable deal. Thanks!

Very Satisfied with the Customer service, The oil change, Brakes, Rotors. Loved the fact that Olu and his other Buddy (Mechanics) kept me up to date on what they were doing … Jim at the Dest Superb and The price. I’d want it for less but who doesn’t lol
Thanks Mavis in Central park Ave in Yonkers. Great Job

I am completely satisfied with this business, I went to this Mavis Tire back in 2008 and bought tires and they installed and balanced and everything with no problems, so I was thinking about going to Walmart/BJ’s/Costco’s and everyone of them where extremely busy, so I remembered Mavis and went back early in the morning they had about 4 – 5 people ahead of me but they had all hands on deck working so it was about a good 1.5 hr wait time and thank goodness I did not need anything else done so I was outta there and I would return for oil changes and tire rotation in the future.