David’s Bridal

I’ve been to 3 other David’s bridal and this location made me feel right at home. The consultant Cynthia had me laughing the whole time I was there. She worked the floor and also catered to my needs as well as my bridesmaid needs. Cynthia you rock! Thanks again I wish I came to this location first.

First off I want to give a HUGE THANK YOU to Jessica Soave. She was amazing. I came in without an appointment, thinking I knew what I style I liked and what would look good on me. The staff greeted me warmly when I came in and brought me straight in and began helping me immediately. I came in with my mom and aunt (my little sister/​maid of honor is away at college so she was able to be in on the fun via texts, pictures and skype). So, I let my mother and aunt pick out things they thought would look good on me. Jessica was so patient, kind, friendly and attentive. She picked out a dress for me she thought would compliment my shape and boy was she right! Thanks to Jess, I have a gorgeous dress that I am in love with (for my ceremony) and another gorgeous dress for my reception. She even found me the most perfect veil and crystal comb that perfectly compliments both dresses, so the day of, I can have choices and I can just have fun on my big day with the man of my dreams. I came in thinking I would just be looking, trying things on and I’d leave empty handed. But the staff here, made me feel extremely special and they helped me find the dress that outshines my dreams.
Again, thank you sooooo much Jessica for the amazing customer service. I got to ring the bell, say yes to the dress and now I seriously can’t wait for the wedding just to spend the day in the most gorgeous dress of my dress. THANK YOU JESSICA!!!

I had the most amazing experience here (the second time around)! My first was awful, but
This time made up for all of it! Jessica, her manager, and the entire staff were so accommodating and thoughtful. They spent hours making sure i was happy and dressing me up like a doll. They were attentive and patient all the way through paying attention to all of the little details that matter. I haven’t received my dress yet, but its ordered. Details to follow!
My suggestion is to go early and on a weekday so that the experience is an intimate one. I went on a Saturday afternoon the first time and it was just too overwhelming.

This review is only for my experience w/​consultant JoAnna. She made my experience at DB great. I came into the store not having an idea of what I wanted and walked out with a dress. She was very patient, kind and had a great sense of humor. She was able to be honest in what looked good w/​my body and made me think out of the box. If you make an appt for DB please make it w/​JoAnna she will not disappoint.

My name is Tracey and I just started at David’s this weekend coming from a high end bridal salon. I personally cannot understand why a bride would go anywhere else but David’s. The prices are incredible these look like $ 3,000 gowns. I urge you to please stop in and try us first. I guarantee you will not be disappointed. I personally would love to give you the best bridal experience there is. Tracey Yonkers location.

Maybe they don’t expect brides to come back, so they really don’t care…
Last month, I made an appointment at David’s to shop around for a wedding dress. To be honest, I wasn’t planning to buy a dress right away. I was planning to shop around. However, I did find a beautiful dress, so I bought it. My salesperson was very helpful and gave me some dresses that I picked from the book. She even recommended some dresses and pulled them for me which I really did appreciate. Anyway, two weeks passed and my dress arrives. It was supposed to arrive in about a month but I got an email to inform me to stop by the store and pick it up early. When I got there, no one wanted to help me. The lady in the front try to ask someone to help me and the girl said that she had to go on lunch and rolled her eyes. Fine! You have to eat! We all do, BUT DON’T ROLL YOUR FFFFF EYES AT A BRIDE!!! Anyway, she got someone to help me. That person dropped off the dress in the fitting room for me and said «I will be right back. I’m going to get you a garment bag.» Well, I NEVER saw her again or my expected garment bag after that. I even walked around the whole store looking for her and didn’t find her and my friend had to help me slip on the dress. Thank God I went to try on my dress early because it didn’t fit. The sample that I tried on in the store two weeks ago was a size 4 but had a corset back, so the sales person assumed that I needed the next size up which was a 6! Anyway, it was a mistake and I’m glad I caught it early. So they reordered the dress in a size 8. Two weeks later, I got the email again, so I stop by the store AGAIN! Now instead of ordering me a new size 8, they bring me a used, dirty near the pits, lipstick stained dress. I work in retail, so I know that they transferred this from another David’s. So, to make a long story short, I requested them politely to give me a new dress, so now I have to wait AGAIN! When I got home, I found my same exact dress online sold as a sample for half the price that I paid!!! So they were trying to give me a used dirty dress for full price that they transferred from another store!!! I didn’t accept it and no bride should do it either! So I got my refund.
Just beware of this store. I understand wedding dress shopping is new to most of you, but you should definitely get good customer service before the sale and after the sale. You should also get a brand new dress if you are paying for a brand new dress! They should at least inform you that they will be giving you a used dress! Trust me, I am no where close to being a bridezilla, but when you make an important, once in a lifetime purchase, whether it’s a $ 99 dress or $ 5,000 dress, you should be happy at the end.
Beware ladies and good luck.

My experience at this David’s Bridal started off not so great. It was 10 bridesmaids and a bride all trying on dresses. Initially we had a consultant, however, she wasn’t much help therefore leaving the responsibility of the BM’s running back and forth looking for dresses to try on. Within the next hour we received another consultant who started to help us but soon dissolved as well. From the 2 hours we were there, we had 3 consultants which ultimately wasn’t any help either. As we exercised our frustration of not having sufficient consultant (s), DELORAS, who also was running the front desk and helping customers, went out her way to help us. DELORAS went above and beyond to satisfy not only the 10 BM’s but the bride as well. She was very patient in making sure everyone had the right size, dress, and style. She even helped with zipping and fixing up the dress on us. I would definitely recommend DELORAS for not only a raise, but a consultant.
Now the store was ok, they didn’t have all the sizes, color, or styles that we requested for the BM dresses. This was my first time at a bridal store so I don’t know if that is normal and again it was 10 of us!

The Yonkers location of David’s Bridal is a MESS. I recently came here for some bridesmaid dress shopping (my friend, the bride, got her dress at this location). Here’s a breakdown of what happened:
The actual shopping day was fine. The service was ok but overall, no one seemed too enthused to help us. Our assistant wasn’t really that attentive and seemed kind of bored to be working. While we all picked the style of our dresses on this day, I was slightly frustrated with the selection of dresses that we actually tried on. It’s very hard to see if you actually want a dress if there isn’t even a color close to what you want or need. I appreciated that my size was there but they kept giving me colors that were insanely bright and didn’t seem to have anything in a darker color and in my size.
You can’t order your dress online and I was forced to order it over the phone (we didn’t buy them at the store when we went to try them on). Not a huge deal but not the best. The order went through fine.
When it time to me actually receiving the dress, I had major issues. When I had placed my order, I had requested that it be shipped to my house. However, when I did get my confirmation email, it said I had to go to the store to pick it up. I called the location and repeated that again, my dress be shipped to my house and they said it would ship in a few days. However, a few days passed and I got the SAME exact confirmation email saying that my dress was at the store. I had some free time that weekend so I decided to actually go to the store and see what was going on. When I got there, I was kept waiting for quite some time. Granted, it was a Saturday afternoon and the store was busy but still, I just needed to pick up my dress. They asked if I wanted to try it on and I said sure, so I was kept waiting in one of the dressing rooms for about 20 minutes until I was told by an assistant that my dress actually had a stitching error and had to be sent back and a new one would be sent to me. While I appreciate that they went ahead and decided to send back the faulty dress, I NEVER received any email or phone call whatsoever saying that my dress had been sent back. So I essentially wasted a whole afternoon for nothing. I had to give them all of my info again including my shipping address and they said that it would be shipped to my house. I left feeling certain it would arrive at my house at some point within the next few weeks.
Cut to a few weeks later and my friend, the bride, texts me and told me that my dress had actually been shipped to her house (note that I was NOT the first bridesmaid who’s dress was shipped to her house). Again, I got no confirmation email that it was being shipped and the bride had to make an extra trip to drop off my dress with me. She said that the package was kind of a joke, in that the box just had the dress in it with no packing slip or anything. Luckily the dress fits somewhat well (it will need some alterations as all dresses do) but this was just a hot mess of an ordeal.
Bottom line is, I’d say to skip going to this location because they are disorganized and clearly do not care about where the dresses are shipped. I don’t know if it’s just this location or if it’s something on the corporate end of David’s Bridal. I have heard that the Danbury location is better so I’d suggest going there instead. I definitely know that I will not be returning to David’s Bridal for my future wedding plans because it’s just been more of a hassle than it needs to be and honestly, it’s not worth it. I’d rather go to a boutique or order a dress off of Etsy than deal with David’s Bridal again. They’re a joke.

I wish I could give my experience at David’s Bridal today 10 stars! I have not one complaint. I made an 11am appointment and was approached by a bridal consultant name Carmen within two minutes of being in the store. I told her I had no idea what kind of dress I wanted and her response was «Do not worry, that is what I am here for. Let me give you a bridal dress book you can look at while I pull some dresses». After about five minutes Carmen pulled 8 – 10 different styles and we started trying them on. Carmen asked if I was comfortable with her coming into the dressing room with me or would I like one of my guest to help me. I told her I would rather her help because she knows best and boy am I happy I had her in the dressing room with me. She laced me up and into every dress absolutely flawlessly. She made sure there were no rumples in my dress and that I was ready to be presented to my guest. After a few dresses Carmen recommended a dress to which I responded «That is pretty but do not waste your time tying me into it because I do not think it will look good.» Carmen replied «Let’s try it anyway, I have time!» Needless to say, I listened to her expertise, tried the dress, fell in love and I said yes to the dress!!! This was an overall amazing experience and I was so grateful to have met Carmen. She was so polite, funny and has the patience of a saint! She acknowledged my family and friends and respected everyone’s opinion. Carmen you are amazing and I cannot wait to go back for my fitting. Lastly, the other staff members were so helpful and attentive. When I was finalizing my purchase, Sonia was so sweet and explained when my dress would come in and when I would need the next fitting. Sorry I cannot remember all of the staff members names but thank you, you were all wonderful. Overall great experience! David’s Bridal has a huge selection and great prices, definitely recommending to family and friends.

Okay experience. Friendly assistant.

This location is a Disaster! The staff has no idea what they are doing and they are all over the place. They are so disorganized. I called several times to ask if my dress was ready and none of the staff could «FIND ME» on the system… After about 30 mins of being on the phone and being put on hold they told me it wasn’t ready. Even when the dress was supposed to arrive a week before i called. When i arrived to pick up my dress, they LOST it !! The dress was no where to be found, they called everyone and no one could seem to find it !! WTF? They finally found the dress 1 hour later in the register, but no one seemed to know who put it there. Bottom line is i was just a bridesmaid this time but i would never trust this store for future dresses or even for my own wedding dress one day …

I am so disappointed, my visit to this location was a disaster. I scheduled 2 hours with what I thought was going to be my personal consultant. I don’t know where to start but I’m just going to put it all out there. I was taken back an hour late, to then get into an argument with one of the employees by the name of Camila she was rude, disrespectful to myself and the bride that she was assisting she invited my cousin to fight all over the fact that I told her I was going to be needing the chairs that we arranged for my party. She was then forceful pushed to the back by some of her co-​workers, to then return a short time after to antagonize my cousin again and say to her you must have a problem because you keep looking at me when she really had no business being on that side of the store because her bride and bridal party was moved to the other side, but she still was not sent home or even reprimanded for her conduct, but I continued with my visit because my daughter came all the way from North Carolina so I didn’t want to cancel because our time was limited. Ok it doesn’t get much better from there on I made this appointment because I thought I would get 1 one 1 attention and help in the areas of finding dresses for myself and bridesmaids instead what happened was I pulled my own dresses as did my bridesmaids, my «consultant» kept disappearing to help other customers and take cigarette breaks I was left standing in the dresses I was trying on for ridiculous amounts of time because she was assisting other customers, but I remained positive found a dress that I fell in love with that I will now be going to get a refund on now, because since 06/​27/​2015 the 1^st thing that is on my mind when I wake is not my wedding day it’s how disrespected I felt, how unimportant I felt, and how I was robbed of what was supposed to be one of the most beautiful moments in my life.

I came here to try on bridesmaid dresses for a friends wedding. The service here is seriously lacking and if I was a bride looking for dresses I would definitely pass on this place. The bride made an appointment so we had to wait for her but we were allowed to browse while we waiting. Our attendant kept disappearing so we I couldn’t as her questions and she didn’t have any information in regards to either type of dress I needed to get. I will say that once the bride came the girl we worked with was a bit more helpful. She even called a store in another state to ship a dress for me.
The store itself is kind of dirty and not that impressive. I have dreams of grandeur when going to buy a wedding dress or anything for a wedding and this place didn’t give that. What really makes this place a one star is for the company itself. I had to end of returning the dress and when I called the out of state store they couldn’t even find a record of my purchase. After way too much fighting and a phone call to corporate I got my refund, which is rare since this is a final sale place.
Overall brides I would recommend you find another place or go to bridal salon. Or just go to a city Hall like me and elope! ;)

I was really nervous about finding a dress and i must say Marisa made me feel at home as soon as I walked through the door. She was amazing and very helpful. I really took up a lot of her time and she was so patient. She was honest and i appreciate her making this experience the best. Thank you marisa your customer service is exceptional and i thank you for making everything easier for me!

So I visited Amelia’s Bridals first and they had slim pickings on the type of dress I want so I decided to call David’s Bridal in Yonkers to see if they could fit me in for an appointment the same afternoon and I was pleasantly surprised when i got a yes! I walked in and was instantly greeted and assigned to Marisa as my consultant. Marisa was Excellent! She inquired on what I was looking for and instantly picked out about a dozen dresses that fit my specifications. She was patient, helpful and very personable. My «MOHzilla» instantly liked her as well. She gave me many helpful suggestions and took her time in getting just the right looks together for me to appreciate my dress choices. I left the store with a smile from ear to ear and very confident in the look she helped me achieve. I can’t wait to visit again with my bridesmaids to pick out their dresses. I told Marisa I want no one else but her to help us choose the right ones. That girl knows her stuff! Thank you Marisa!

My sister (the bride) and I just got home from what I can honestly say was a remarkable FIRST time wedding gown shopping experience and we walked out with a beautiful dress thanks to JOANNA, one of the lovely women who works there. JOANNA was an absolute pleasure. Her bedside manner was wonderful! She was encouraging enough without being pushy and I just got the feeling that she truly wanted to make this experience special for my sister. My sister and I felt lucky she was our host for the night! JOANNA, we loved your expertise and professionalism. Keep up the great work! We will be in touch to purchase more pieces (headpiece, bridesmaid dresses, etc) and to follow up on alterations for sure!!! Xoxoxxooxoxooxo

So I have mix reviews about my experiences at this location. My first experience I went with my sister, mother, mother-​in-​law and sister-​in-​law and the consultant was helpful. I didn’t purchased my wedding dress until my second visit. So my second visit, I went on a weekday and the store was not that busy and I was able to get one on one attention from my consultant. It was a very nice experience. My third visit was to order a new wedding dress because my original dress my friend had also purchased it for her wedding so I decided to change my original dress. This 3^rd visit the consultant took forever to help me because the store was crazy filled with girls looking for Prom dresses. After 30 minutes waiting for someone to help me, I was able to get a consultant to help me and to give me their assistance. So when I finally picked up my wedding dress in June I decided to go with a dressmaker at another location because I heard horror stories about their fittings. I didn’t want to take a chance so I went elsewhere and I’m happy I did. My fitting was perfect. This store needs better customer service and their consultants don’t look professional and they look sloppy. When you work in retail you need to look professional and act the part. Just saying.
When shopping for a wedding dress make sure you love it because there is no returns or money back… Good luck to all the future brides.

A hot mess. I have an appointment to try on a bridesmaid dress. Nobody really wanted to help me and then the chick who decides to help was helping 3 other people at the same time. I told her the dress # and she left me on my own. The dress didn’t fit and they didn’t have any other sizes in the store so she found a similar dress. I figured out my size and waited 15 minutes for her to return to assist with the info for the bride. She never returned… Eventually I got dress and left. This place has changed so much since I was a bride 7 years ago. Too bad it’s the closest one. I rather travel to Jersey

Horrible experience. I came to the store just to get a basic idea of what I want, and what would suit my shape. Wrong answer!
I made an appointment and was told I would at least have 90 minutes to look at dresses and possibly try them on. The sales consultant Sabrina did not help at all. Her only concern was if I was looking to purchase a dress that day. Once I told her I was just looking I was basically on my own and told I could only try on 5 gowns. She kept bringing me gowns to small for me to try on or even get a leg into.
After trying on 3 dresses she came to me and said they were closing so I would not be able to try anything on. As well as try to make another appointment. My appointment lasted all of 30 minutes. It seekers as though she did not want to be bothered at all.
Not to mention the store was a complete and utter mess. One of my bridesmaids came with me to try on dresses as well and she put us in the same dressing room together. Basically we were helping one another get in and out of gowns. A complete mess with dresses from previous customers in the dressing room thrown all over the place.
A waster of time do not even bother. I refuse to waste time here. The dresses are dirty and are in poor condition, and I was told that you can purchase from the rack. Never again.

They don’t even deserve one star. Worst experience ever we made an appointment got there on time
Sat around for 15 mins till they finally got to us to tell us we only have 90 mins so we can only try on 5 dresses. Then ½ hr and 3 dresses later they told us no more. That they were getting ready to close. Wtf? And on top of that the «assistant» kept getting us dressed in the wrong size. Most of the dresses were damaged and stained and they sell them like that off the rack… So much for making it an unforgettable experience … Next