Anthony Vince Nail Spa

This salon is so fancy, it’s hard to not want to get your nails done here. The experience is very comfortable and staff is polite. I let my tech talk me into upgrading to a gel manicure and was satisfied at first. But I got home and noticed some issues. The polish was globbed on in some spots so if you run a finger over the nail it feels like you’re going up & down a hill (not smooth/​even). The tech assured me that I wouldn’t notice any chipping and that my polish should last 2 – 3 weeks. But 4 days after getting them done the gel is peeling off along the cuticle of several nails. This was my first time getting a gel mani but I don’t think this is normal. I’ll try gel at another salon to see if it’s any better.

The manager is so argumentative it’s beyond.
My wife and her sister are here for the third time and I am with them waiting as I listen to them debate what is a «gel fill, gel manicure, etc»
They made these appointments 3 weeks ago for Valentine’s Day so they could be taken together.
They have just been informed that although there are ten manicurists here– only ONE is able to perform gel fill ins. So now instead of having their manicures done together, they must wait for one to go, and then the other to go.
How the manager is insisting he had no idea what they needed when they clearly stated their beds when they booked the appointment is ridiculous.
And the one manicurist who can perform said gel fill in is performing a pedicure now. Absurd.
Will NEVER return!!!

Normally I don’t cheat on my nail salon for reasons that will be mentioned below.
My best friend & I were having a girl’s day since it was Super Bowl Sunday.
We were in her neck of the woods, El Bronx (yes, I said El Bronx & yes, I know this establishment is located in Yonkers), & this is the nail salon that she goes to.
So I said screw it.
For aesthetics & ambiance, the place is 5 stars.
Everything else, sucks.
I was frustrated through out my whole experience.
The place was pretty empty for a Sunday which I found odd, because every other nail salon I’ve been to on the weekend is usually packed.
I had my own color (yes, I’m that person that brings her own everything to the nail salon), but I had to help my friend pick out a color.
They had a limited Essie collection.
The OPI selection was bigger, but still seems like less than other nail salons.
Didn’t have to wait too long to be seated in the pedicure chair.
My best friend and I were seated next to each other.
They brought her a bottle of water but didn’t bring me one.
Apparently they give one to all of their customers, I didn’t sweat it though because I had to tinkle anyway.
While Gladys was preparing for my pedicure, I mentioned to her that I had the gel color powder on my nails & I wanted to soak them off multiple times.
She told me that we’ll do that later.
I was confused because at my nail salon, if I’m getting a mani/​pedi, they wrap fingers up before doing the pedicure so by time the pedicure is over, the gel just comes right off.
But of course, silly me for being logical & efficient!
No complaints on the pedicure.
It wasn’t the worst & definitely wasn’t the best either.
While my feet were wrapped up in the hot towel, she proceeds to take a nail file to start taking the color powder off of my nails & that’s when I was starting to get super annoyed.
I told her about 3 times before, «I would like to soak these off», «It would be easier if you just soak them off», «Don’t file them off!»
So she realizes that they won’t file off easily, so the then wraps them up.
My pedicure is basically over, so now we’re going to spend more time taking this powder off of my nails.
Luckily I soaked one hand off at home (I fell asleep before I could do both hands & I regret that now.
So we get to the manicure station, and she start unwrapping my nails.
The foil literally was on my fingers for 3 minutes.
She starts pushing with the cuticle pusher, then she goes and gets the drill.
Heifer, I told you no file why would you think I would accept a drill.
She saw the look on my face and stopped immediately & went and got a bowl with some acetone.
You would think this fancy ass salon would use the color powder technology or at least proper removal techniques.
I inhaled so much dust from the other technicians using drills it’s ridiculous.
FYI: If you’re getting a gel manicure, a drill should not be anywhere near your nails!
So Gladys struggled to get the color powder off of my nails because she was impatient.
This is how the removal process went:
2 minute acetone soak.
Pushing & Filing.
Frustration.
1 minute acetone soak.
Pushing & filing.
Acetone dip on 1 finger.
Pushing & filing.
Needless to say, she shaved down my nails & now we’re both frustrated.
While my friend was sitting under the dryer, they were cleaning up because closing time was relatively soon. (At this point it was 6:35pm — 6:40pm, closing time is 7pm)
All the nail techs start leaving, so it’s only the woman that operates the front desk that’s left.
At 6:48pm, she turns off all the lights.
I understand you close at 7pm, but that’s rude.
We weren’t imposing our stay, you took too long to get to her. She’s supposed to leave with wet nails because of that?
And why does a regular ass mani/​pedi cost $ 40.
My nail salon I can get a gel manicure & pedicure for that price.
I can get a regular mani/​pedi, designs on the ring finger, & my eye brows waxed for LESS.
I feel like they’re charging for the ambiance & stupid marbles they put in the manicure bowl.
We were better off going to a nail salon in the hood with how we were treated.
Pretentious business with horrible customer service.

I usually come here because its near me and its never crowded. Its really a hit or miss. When i liked one person who does my mani n pedi, the next time i come, shes no longer there.
They keep changing people here. I have had great pedicures here n the staff are great n friendly.
The only problem is that, they are not skilled with manicure. I have had my nails painted, its never consistent, not lines are never straight.
They are not good at painting.
The ambience is nice and relaxing, its always clean too. Thats one thing that made me come back for more.

I love Mary she is very profesional. The salon is very clean and fancy. The price is worth every penny. They have a Huge color selection. I finally found my regular salon. Love this place. Ask for Mary

Overall this place is good. I swing by every once and a while with the gf.
The setting is nice and relaxing and they are very clean, to the point that the tools come in pre-​steralized packs as to not be confused.
Unfortunately we have yet to find anyone that wows us or pays particular attention to detail here though.
The pricing is fair.

Most people come to Ridge Hill for shopping, dinner, and medical services. But I come for the nail salon.
The place is huge. Doesn’t feel crowded like many other salons I’ve been to. It’s also totally new. Everything is clean and well kept. Nail tools are sanitized in individual packs for each client.
The pricing is clear. (They even have a ‘take out’ menu!)
A little limited on colors (fine by me Bc too many choices is pointless).
The nail techs are thorough and ask questions when in doubt of your preferences.
Second time and no wait either time.
There are 4 salons in my neighborhood (walking distance). I grew frustrated with them for many reasons. I would rather come here because I know the experience will be more spa like and relaxing, as well as thorough and professional.

The place is across the street from my condo so I run here all the time. I’m a regular. Faithfully there every cpl weeks. Lunatic I find somewhere more convenient. I do love my girl Paula. She knows exactly what to do. I’m getting married and husband to be gifted me a couple of Louboutin nail polishes. Let’s just say I should have brought my clear nail polish as well. Have no clue why the clear nail polish they use turns yellow. I really want to love this place I do but ugh. Fast forward to My next fill… I get white nail polish. Completely forgot about bringing my clear although the I did buy an Essie one and two weeks later here’s the result below. I’m getting married Saturday at least I learned my lesson and will bring my own since all eyes will be on my hands.

This was the worst service I have ever received! The front desk staff was rude and sigin sheet was not used I was skipped several times for others when I questioned it the became even more nasty I will never step foot in that place again I also took pictures and video of the staff who behaved that way please spend tour money elsewhere the costomer service in that place it awful depending on who you are

Very nice atmosphere. I enjoyed that more than the pedicure. So clean and refreshing. And the soft soundscapes music playing was a nice touch as well. They give u a mini bottle of water when you get seated. The pedicure was decent. I think i would have enjoyed the process more if i had someone else doing it. But it was ok for $ 25. I’ll definitely give them one more try, with a different person doing my pedicure. Walked in, random decision. There was no wait, they werent opened too long. Next time I’ll make an appointment just to be safe.

Same as every year, anthony vince nail spa was always our spot to get our nails done for July 4^th. My friend and I got pedicures and manicures, and designs for my friend. We made an appointment and got seated as soon as we got our polishes picked out. I saw a long waiting list thou, but because we had appointment. I highly recommend for appointment so you don’t have to wait. Anyway, our pedicure was fantstic. We got the hot stone pedicures, and the massage was awesome. The techs did great jobs on our nails, great polishes and my friend got designs on all of her nails.

2 stars for the décor. The place is beautiful there is no denying that, however, that is where the positive feedback ends. I’ve had my nails done on three separate occasions and by a different person every time. They all suck. I can look past a nasty, blasé attitude if you do a great job. If I can’t find one thing wrong with your service then I’d say you earned the right to be cocky but if you do a shitty job, have a nasty attitude, and just generally suck at life I do not give you a pass. They only speak to you because they have to at some point but it seems no one wants to be there and they sigh, huff, and roll their eyes. Excuse me but do you not want a tip? Also, the prices are astronomical for the lackluster quality. They do nothing different or spectacular to allow them to charge what they do. I have no problem splurging but I at least want it to be justified. I won’t come back.

The salon is so fancy and relaxing, Mary did my nails and she did a great job!
All the staff are great.
One of the best places around here, and it’s worth every penny

I HAD (note the past tense) been going to Anthony Vince for about a year, but after last week, I will NEVER go back again. Just look at all the recent poor reviews, and you will know I am not alone.
I have patronized other nail places under the AV brand, such as Venetian, by my parents’ house, and that was always a completely different experience from here. Service had especially gone downhill around March when the best people working there suddenly left. It’s one thing for one person to leave, but three that I know of? I was told that Johnny left because his wife went somewhere, Max went who knows where, and Josh «went back to Ohio.» That’s just kind of fishy all at the same time.
Another thing that would irk me is that they would often have no more than 3 people at a time, even on a Saturday, doing acrylics. There are so few places around that do them — why? — that they know there is a demand, especially since every time I’ve tried to go lately there has been a 45-​minute wait… with few people there.
So fast forward to last week, and I got a fill with Paula, one of the newer people. She seemed competent enough. Let me say that I have BEEN WEARING ACRYLICS FOR 14 YEARS; I know how they SHOULD be done, know how to do them myself at this point, etc. When she is pushing me to get a new set, after the last time I was also pushed, I’m really not appreciating this, especially since the last time I was there, I told her that some other woman in the back destroyed my nails, and I JUST had a new set put on at the end of March (so maybe 6 weeks before?) when I was visiting my parents (not at Venetian, though! Haha.). I should also note that I have had maybe ONE new full set in all this time since 2001. Why? Because if your nails are filled correctly, you are filling in the back where the nails grow out with new acrylic every 2 weeks, and they are replenished. You should only need a new set if all your nails are falling off and you need tips! I only needed a new set because a person at AV destroyed my nails in the first place!
When you get a fill, they drill your nail down to «grit it,» so that the acrylic can bond. This will thin out the front part of your nail, and when the back is filled in, the acrylic should be spread forward to cover the front where it was drilled as well as even it out. I honestly never paid attention to what they did that closely, but I was told that they DON’T PUT ACRYLIC ANYWHERE ON THE BACK OF THE NAIL and CONTINUALLY PUSHED TOWARD A NEW SET — what? I was then told, after my nails were lifting two freaking days after a fill, that I needed a new set — NO – and I’m «supposed to GET ONE EVERY 8 WEEKS.» GIVE ME A FREAKING BREAK. Sorry, Vu (he’s the manager at the front), that is not what is needed. You’re just trying to make excuses for shoddy work and push me into something more expensive.
After I came back and drove 12 miles from White Plains, Vu had promised to fix my nails, but he’s arguing with me in the middle of the salon saying it’s my fault, that I «always come in with broken nails, I need a new set, and they’ve been telling me that for months.» No, your people destroyed my nails and they were all falling off in March after all the good people left, and I got a new set! You have now destroyed my $ 55 new set, too, thanks. Vu continued to argue with me, asking what I wanted, and I said that I just wanted my nails fixed/​done properly. We were going in circles, and he said that «People need to feed their families, and I can’t get free services all the time.» Excuse me? This is the first time I’ve asked you to fix anything that was fucked up, but that statement is beyond fucked up. He kept going on and on about how I need a new set, and I should get them every «8 or so weeks,» or I would get a fungus, when I decided to get up and walk out.
I’ve never had a fungus. Never. I repeat, not one fungus in 14 years.
I never used to break my nails, have them lift, etc., before the service got very shoddy. And to think this is the «short version» of what happened!
PS — — they charge $ 3 to «cut down» your nails. I HATE when places do this, because, umm, you nails will grow between fills! No, I don’t want them cut shorter, so that I can be stabbing myself in the eye in 2 weeks? I don’t think so.
PPS — if anyone knows of a competent place in Westchester that does REAL acrylics, not the glue/​powder crap, please message me! Thanks.

It is such a beautiful place, unfortunately the help is just awful. I have given this place the benefit of doubt three times now. I just paid a lot of money having my nails fixed at another nail salon after leaving Anthony Nail yesterday.

It’s not a good sign when you download the Unilocal app just to write a bad review. I had come to Anthony Vince about a year ago and had a good experience, so I thought I’d come back now; I’m 38 weeks pregnant and wanted to treat myself to a pedicure/​manicure. I booked an appointment several days ago, but when I arrived at the appointed time, I was made to wait 45 minutes with no explanation. Then, the manicure was among the worst of my life. The technician rushed, was distracted, and left nail polish all over my cuticles and fingertips. I could have done a more thorough job myself.
The good news: the place is clean and comfortable. However, the service was so bad, I doubt I’ll be back.

1 star because 0 stars is not an option but atleast the location is lovely.
So my friend and I go in. The wait was an hour. Fine, we had a nice walk around the mall until it was our turn, no biggie. So before we go with our respective person we tell the front desk we are getting the hot stone pedi and mani combo. We are seated and my friend and I chat. They never ask my friend nor I what services we would like, so we were under the impression that the front desk communicated what services we were getting. W R O N G.
By the way My person was Amy.
Amy cut my nails. Washed my feet. Put something on my nails and before I knew it was applying the finishing lotion. I notice this and ask ‘wait aren’t we doing this combo and I show her’ she goes no you told me you wanted the regular pedicure. I respond by reminding her since clearly she’s crazy I have been chatting with my friend and not once did she ask me a single question. I try to salvage the situation and ask nicely okay. «No worries. Can we go with that one then because this is the service I wanted.» SHE TELLS ME NO SHE HAS SOMEONE AT 4:30 AND SHE ALREADY GOT THE HOT TOWELS.
I stop talking because by now Amy is actually ROLLING her eyes at me. She tells me where did you put the nail polish you are using today. I tell her since the moment she walked me back she never asked me if I picked a color. But let’s keep things simple and I’ll go with Essie Wicked. SHE ROLLS HER EYES AT ME AGAIN AND STOMPS AWAY TO GET THE POLISH.
By now I’m livid. She paints them and tells me okay let’s go over here. I tell her I’m waiting for my friend so we can walk together. At this point my friend and I walk over to the dry bar and we discuss how to handle this. Here comes Amy with her attitude and smirks as she hands me a ticket and demand I give her my card so she can process it. I tell her I’ll do it myself when I speak to the manager.
I ask for the manager and I wait. He comes over. And I tell him exactly what happened. … He walks away to put a polish back on the wall and comes back. Meanwhile 4:57pm, 15 after my pedi was «completed» and Charming Amy is sitting in the back doing NOTHING but staring at my friend and I as we speak to the manager. So he says I’m sorry and just stares.
I then tell him look. I manage 2 European Wax Centers. I physically show him my feet. He says you should have had a callus treatment for an extra 4 dollars. I tell him I would have GLADLY opted for it if I had been offered it. He again stares blankly at me. I tell him I don’t mind paying for my services but this is lower than mediocre and I point to all the faults in my service. He says is that charge card a master or visa. I give up. Give him my card sign for it. As he gives me my receipt to sign he slides a card of some sort and in the strangest voice he says next ones on the house. My response: WHAT MAKES YOU THINK I WOULD EVER COME BACK TO YOUR ESTABLISHMENT and I left the his poor excuse for an apology on his pretty counter.
How it should have been handle if he were at my stores: apologize sincerely. Ask him if he would like the service redone now or at a later time. NOT CHARGE for the service. And some prayer so that he doesn’t go posting the truth about me online. Because in the beauty industry our reputation is all we have.
I literally work in this industry and I deal with guest issues all the time. I have had the good the bad and the ugly and I get through it day in and day out with a smile and an upbeat/​optimistic attitude despite what people dish out. I was the ultimate disappointed but still respectful and polite guest and that’s how I was treated.
I went in with dry feet and looking for a nice mani pedi… I walked out looking like I just finished kicking rocks …

This place is garbage.
Never, in my life, have I experienced such a beautiful salon with such low-​caliber services and employees.
I should’ve known something was up when I came in on Valentine’s Day, and this place was dead. I paid like $ 50 or $ 60 for a gel mani and the pedicure with callus removal and the massage. The massage was short, and she did a shorty job on my toes.
Then, she didn’t even attempt to find colors that match my toes in gel… Leaving me with two-​toned fingers. Wtf? The manicure didn’t even cover my entire nail, and a week later, my paint is peeling off.
This is BS. I would never come back.

I opted for the $ 33 pedi + scrub. The pedi alone would’ve been $ 25. Next time I come, I will opt for just the pedi.
I would’ve given one more star of the scrub wasn’t so short. I scrub my feet better at home.
The pedi was good. My toes look nice and clean. They did a great job putting the nail polish on. It looks flawless. So at least I leave w that. Because the massage and the scrub weren’t too good.

I love the décor very spacious and makes you feel like you’re walking into a nail experience.
My boyfriend and I decided to start the new year pampering ourselves with some and manicured nails. We were greeted upon arrival. Nothing special just a hello. It was a little disappointing seeing how the place is so nice looking but I guess being at work on New Year’s day isn’t fun.
I signed us in and walked over to the wall of color. All Essie and OPI selections were there, no other brand. I like the consistency of that and that they have good quality polishes. I was hoping for a little more variety with the Essie selections since that’s what I prefer but that’s my own preference.
I was feeling generous and let my boyfriend pic out my nail colors. He picked out a nice light greenish/​teal color for my toes. (For the life of me I cannot remember the name of it, sorry). We couldn’t agree on a hand nail color. That was until I saw the selections for gel manicures. We decided on A61, which is a taupe-​ish color. We wanted something tranquil and soothing, it was perfect.
My bf was seated first and we got him the signature spa pedicure and the Callus removal with Mary. She worked hard and transformed his feet. I’m sure he neglected his feet all of 2014. I appreciated all of her efforts He was very happy and smiled through a lot of it. I know she was feeling the burn and I’m sure she got a good arm workout that day.
Massage chair was great. It was in great working condition they all were
I got the spa pedicure and the gel manicure. My toes felt so good and I received a good foot/​leg massage. I was very thankful. My gel manicure was good but I think my lady was starting to loose her mojo by then. The women next to me was seated before me (about ten minutes) and left her chair a minute or two after me. She also had a gel manicure and her nails were about the same length of mine. I didn’t feel too bothered by it becuase Mary was taking such great care of my boyfriend. I swear I could see the delight in his eyes.
We were both in massage chairs and it was great. They were all in good working condition.
Everything was well kept in the place. Very clean and pristine. The prices are not cheap but the quality of work you get makes you want to pay the amount. My gel manicure was $ 35 and my pedicure was $ 25. His regular manicure was $ 15 and he got the upgrade pedicure which was $ 43 plus $ 4 for the callus removal service. Even though this place is over in Ridge Hill a little bit aways, it was worth it.
I invited my good gal pal and fellow Unilocaler to come with me for my next visit. I’m excited to hear her opinion of it and if it will become a spot we can both go to. I know I’ll be back!