Kohl’s

We recently signed up for Kohl’s credit card and Rewards program because they promised us we would get a 15% coupon. We received the coupon through email a week later. When my wife presented the coupon at the store, the employee immediately accused my wife of trying to commit fraud. She then called it to the attention of her manager and another employee so they could gang up on my wife. When my wife explained to them that this was the coupon that Kohl’s sent us, they got defensive and accused her of being a criminal.
I have never been treated like this at any store. Don’t shop here unless you want to be treated like a criminal.

I came here for a suit, I didn’t find the right size and I asked Elke if she can find me my size in another store, after few minutes Elke came out with a sticky paper, she wrote all the stores that have my size and she was very friendly, the store is clean, neat and all the associates are very friendly. I will make sure to put this review everywhere else because Elke let me have a good shopping experience, Thanks to Kohls for training professional associates, and thanks to Kohls for all the times savings.

I went to this Kohl’s because i had a gift card and thought it would be more organized than the other Kohl’s I have tried to shop at. My coworker had also recommended this location. This store was just as messed up as the other ones I’ve seen. I went on a Sunday around 11:30 and there was stock on the floor, shelves that looked like they had never been straightened. How can a store close on Saturday and open on Sunday with no employees looking around and straightening? Take a look at my pictures.

I keep trying to like this location since it’s so close, but it’s always a mess. Every time I’m in the men’s section looking for dress shirts for my husband they are never in the correct spots. It’s a huge dig to find correct sizes.

Great selection of Men’s dress shirts. The staff is always friendly. The store is always clean. The only thing I don’t like is all the buy one get one half off sales. I would rather have the price of one reduced without having to by a second one.

This location was poorly organized, stock was not filled on shelves, staff was very confused at checkout of how to properly ring me up. Staff was friendly. This store needs an organization 101 boot camp.

It’s a smaller «neighborhood» store. Their selection is limited. Most of what’s advertised is available in the store though. The staff is super friendly and eager to assist.

I’m usually not a department store kind of girl. Not only am I disinclined to wade through mountains of clothes in an attempt to find something that strikes my fancy, but I’m not a super big fan of shopper traffic that more often than not includes rambunctious screaming kiddos that have a tendency to slam into my legs full force and will one day be the death of me. If I had to go into a department store, though, it would probably be Kohl’s — more than anything because they are kind enough to send me primo coupons every once and while like $ 10 off a purchase of $ 10 or more. The cheapskate in me rejoices! And when they opened this location in Wylie recently I figured, hey, why not use my coupon?
This particular store seems a little on the small side compared to it’s older brethren, but still seems to offer all the brands and departments I would be looking for. Despite being new, it’s kept pretty clean, and most of the time the staff seems on top of it. Once must forgive the clearance racks and the dressing rooms after they have been bum rushed, of course. Anyone with retail experience would understand.
Every time I have made a purchase here, the staff operating the checkout lines have been efficient and friendly. The cashier has always made an effort to be friendly with me and offer a smile, and they were quick to respond with back up whenever a crowd started to build up. And I really like the range and frequency of their sales — there is always some sort of sale all the time going on at Kohl’s, and they’re the kind that are pretty easy to understand and clearly labeled, like so much percent off this brand or these items buy one get one free. None of that buy four get three, but then you get five of something off when you get two bull crap.
But of course –as with anything — there are drawbacks. With this particular store, the layout of the women’s clothing departments irks me, what with it’s semi circle wrap around a major segment wall in the store design that is randomly blotted with the little girls clothing department. And the fact that the pathetically small «Women’s» section for the larger sizes is ostracized off on it’s own could be seen as outright insulting; it’s almost as if Kohl’s thinks 99% of their curvier lady shoppers only want to spend their money on stretch khakis and soccer mom plaid button ups and be totally ashamed of it. Other departments that seem a little lacking would include women’s pajamas and the «petite» clothing department — whether that’s a chain supplier choice or the fact that this store has a below average footprint, I don’t know.
The little price checker columns where you can scan items you found to check the price and sales are more or less inconveniently placed. In my last visit which spanned probably 60% of the store, I remember seeing maybe one off in the distance on the support column, and not because it’s location was well indicated. If I had need of one, no doubt I would have had a frustrating time trying to locate it.
Overall I’m in the middle of the spectrum as far as this specific establishment is concerned. I have been to way dirtier/​trashed locations of Kohl’s, but I have also seen way better selection in various departments. And even though I’m not a fan of the whole department store thing and how they tend to mark things up (seriously, fifty-​nine smackers for a regular olé’ pillow, no memory foam or anything?), I would defer to Kohl’s and even this location because they are generous with their coupons and their service. So if you’re totally unlike me and love to get your groove on consumer-​style, then maybe you’ll be a fan of this Kohl’s — especially no that you don’t have to trek to Garland or Plano for the nearest location, dwellers of Wylie and beyond. Feel free to give this place a try for yourself and see how it works out for you.
No doubt I will be back in with their next coupon, looking for something I kind of need that’s exactly the minimum required to use the coupon.