Cvs Pharmacy

Very poor customer service. Needed to transfer a prescription from a different cvs. Does not do it for over 24 hours and does not respond to requests to complete the transfer and answer any questions on the prescription.

WTH AGAIN, I am in line and get bumped by the pharmacist to take someone else next. Rude people and now just uncaring. Worst pharmacy in New Jersey EVER!

Really good customer service tonight. I wanted 2 single packs of an item that was on sale and they only had one left. I had 2 coupons so I needed 2. They gave me a double pack at the sale price of the two items (only the single packs were on sale) and let me use my two coupons. Very happy.

This is the WORST pharmacy ever. Last month they gave me the wrong prescription which resulted in me hemoraging and reguiring IV treatments. Then they wouldn’t fill my perscription after being released from the hospital and having the doctor call in. I HATE this CVS pharmacy. I’ve always used CVS but will NEVER use this one again!!! The pharmacist, Nery Lucero, was nasty, ripped up the perscritpion in front of me with no explanation, and made me wait 45 minutes for the prescription. So disgusted with this service.

The nicest people work here I always go at lunchtime and am always greeted with a smile at the register (and coming from work believe me I need that)
Their prices are ridiculous but I doubt they control that. You can go from zero to $ 50 in about 2 minutes.

I don’t really understand why everyone is hating on CVS it’s not that bad. The cashiers aren’t the nicest but they aren’t mean or anything. If you want to just get like bread though just go to Stop and Shop.

The minute clinic was very thorough and Adora Chao was great.

I wanted to transfer my prescriptions from Walgreens here, because Walgreens no longer accepts my insurance. I called and asked them to double check that they accept my insurance before coming to pick up a prescription and having to pay full price. The employee rudely informed me that she had to SEE my physical card before being able to check if they accepted my insurance. I asked if I could just give her my info over the phone. She said no. I had to go into the store with a prescription to try it. UM no thanks. I called Rite Aid in Waldwick, and they were more than happy to check. Not to mention, the pharmacist was extremely pleasant!
CVS, you shouldn’t make me work to fill a prescirption there!

This review refers to the Minute Clinic and not the store itself, though I can’t help but associate the two.
I have had two negative experiences here, both with regards to the clinic being closed during posted business hours. The first was exactly the same as an above reviewer; I arrived an hour before the posted closing time, and there was a sign stating, «will return at 8:30». I signed in anyway, and the doctor (or possibly nurse practitioner) came out and begrudgingly took me.
The second time, I arrived at 1:20 pm. The sign in screen displayed that the practitioner was on a lunch break, but the sign above the screen said the clinic was closed from 2 – 3 for lunch. I knocked on the door and the nurse informed me that she was on lunch and they wouldn’t be taking patients until 3 (this was a different nurse than the previous visit). I clarified the time in case I was somehow misreading my watch, and she informed me that despite the sign saying lunch didn’t start for another 40 minutes, she was on break and «had things to do.»
It is too bad, because the location is convenient but I will not be returning again.

Rude female doctor!
We (me& my fiancé) arrived at the CVS minute clinic at 630p, the minute clinic is supposed to be open till 730p.
A sign said ‘back at 830′, we were confused and signed in (electronically) anyway.
Dr. Adoracion Chao comes out of the room and says «I’m closed, I have alot to do». (She must have some how been alerted that we signed in.)
We said «sorry, we were confused by the sign»
She said «well I’ll take you anyway» (obviously not happy about it)
I said «thank you, he only has an earache, it will be quick»
And she said «every appointment takes 20 — 25 mins, no quick fixes here) with the same annoyed attitude.
Her sign didn’t make sense cause it didn’t specify AM or PM. We really didn’t appreciate the attitude cause we dared to sign in when she was closed early. My fiancé was already in pain from his earache, so teh attitude from this doctor was icing on the cake.
I’m glad she took us though, earaches are rough.
My fiancé said once in the room she said she had «somewhere else to be».
My fiancé is an OTB truck driver. He’s away from home 3 weeks at a a time. Even though this wasn’t his weekend to be home he made a special trip back to our home state so I could pick him up and take him to a doctor cause his earache was that bad.
It was 6:30pm on a weeknight, there’s nothing else open but minute clinics so we went to the nearest CVS for care. That’s what they’re there for. We didn’t think to call ahead to check if it was open, the CVS website said they were open from 8:30am to 7:30pm, so we just went.
I had no idea they could open and close at whatever hours they wanted with no way of alerting the public. If we knew she was closed we wouldn’t of disturbed her.
Thats exactly how she made us feel, like we were disturbing her or inconveniencing her because we came during office hours and asked her to do her job.
The rest of the pharmacy was nice, and we’ve been to minute clinics before where people everyone was nice. I have nothing against the minute clinics but I’ll never go to the Wycoff, NJ CVS again simple because of the doctor.

The service in the pharmacy department is absolutely APPALLING.
I went in to transfer my prescriptions today, (Walgreens no longer takes my insurance), and was forced to deal with a surly, uncooperative member of the pharmacy staff. Rather than welcoming me as a new customer, he spoke to me with an extremely rude attitude, and acted as if I was somehow inconveniencing him, (by asking him to do his job!) He refused to call Walgreens for my old prescriptions, instead demanding that I get them myself and bring them back. He also rolled his eyes at me when I asked how late the store was open that night.
I was so bothered by my interaction with this jerk that I couldn’t imagine seeing him every month or so while picking up my medications. I decided to go to the CVS in Midland Park instead, where the staff was more than accommodating.
I miss you, Walgreens.

*Review of their Minute Clinic*
I came in for a visit since I was not home (Boston) and the pain I had in the upper right quadrant of my back was getting worse. Not being able to roll over in bed, open the passenger car door or cough without a sharp pain was starting to make me a bit worried.
I registered using the computer they have outside the door to the exam room inside of CVS. Registration is quick (name, address, reason for visit etc) and takes less than 3 minutes to complete. After I was done, I took a seat and and waited about 5 – 10 minutes before being called. Upon entering the exam room, the nurse practitioner introduced himself and asked the reason for the visit. I told him what was going on and he said they aren’t suppose to see people for «pain» but he sat down and talked to me anyways. He was easy to talk to and very competent. At first, he thought maybe I had pulled a muscle, but in the end he and I both concluded that I may have a pinched nerve. He advised me to wait a week and go see my doctor if it doesn’t get better as well as some OTC medicine I could take to numb the pain. I declined the medication offer telling him I’d rather not take any and just deal with the pain. When I asked how I should pay for my visit and he waived the fee since they’re not suppose to see patients for «pain». I’m not advising anyone to go to the minute clinics for pain in hopes of being seen for free. I only mention it because it made the experience even more pleasant.
In the end, he wasn’t really able to help me but the chat did make me feel better. As far as the actual store, it has most of the things a CVS should have and from what I saw while waiting, the staff is helpful and pleasant. Well, the photo staff at least.