Clean Cars, Inc

So I called Rich for a quote, lots of dog hair, warned him clearly up front about it. I was assured they had all the proper equipment to get the job done, they even invested in all the proper tools to do so. I was quoted a cost of $ 250, though high, I was willing to finally have a clean car again. On the morning of the cleaning I received a text from Rich saying that it took 1 ½ hrs to clean out the hair, and I was surprised because he just got done telling me the week before that he had the proper tools to clean it, now he is complaining about it? I found that odd. I was horrified when I picked up my car from Marty. The workmanship was poor. It was as if they took an oily rag to the interior without ever cleaning it. I had to finish the work myself and I have (photos) of all the dirt they left behind. They never touched the visors, the back hatch was loaded with leaves just like before, and the car was still filthy dirty inside and the exterior was not good either. I left Rich a text advising of my displeasure and he never returned it. This in not a good way to run a business and I would never go back there. What a waste of my hard earned $ 250 bucks.

Excellent cleaning. The person who cleaned my car interior was extremely polite and quickly cleaned my car immediately when I told him that I did not have a ride home and back to pick up the car. Great place!!!

Super! I dropped my car off in the morning, picked it up a few hours later, and it looked brand new. I got the Bronze level package interior & exterior detail, and was also able to save a little using a 10% off coupon from their website. Polite and professional. I recommend them, and plan on returning in the spring. I’ll likely upgrade the package next time to include a clay bar treatment. Thanks guys!

Excellent attention to detail – and I’m picky! They were concerned about sap on my paint and they put extra effort into getting it out. Nice guys. Highly recommend.

Absolute quality from these guys. Had my car picked up by the owner Rich at 9:30 AM and had it returned by noon. Rich let me know exactly what the costs were going to be up front and I had no surprises or disappointments whatsoever. I had them remove scratches that were all over my car due to a neighbors kid washing my car with an abrasive sponge. I would definitely go back in the future and would recommend them.

Great Service, Great Price and Great Job! Clean as the first time I pulled out of the dealership!

Spent over an hour cleaning my car after the «detail» it was supposed to get. When I called, Rich immediately went into defensive mode and told me he spent hours on my car and to have my husband call since it was not my concern. Two bad experiences with this place! No wonder they moved! NEVER going back to get the second Free service they gave us from the first bad time! Should have learned the first time.

Rich cares about his customers. He was willing to pick my car up and address any concerns i had. Had to bring the car back for touch up but he was happy to do so.

This is a fabulous local business. I am very type A and picky especially about keeping things clean, and my car was out of control after this winter and recent traveling. I am thoroughly pleased with the customer service and the level of detail of cleanliness. Inside and out it looks brand new (and this is a car with 100K miles on it!) The quoted me 4hrs and they were able to get it done in 2.5hrs. Prices were competitive to other locations within Worcester.

Took a little longer than expected, but they we’re really busy. Over all great service!
Nearly got out an impossible stain from some spilled Wood Stain from over a year ago.
Definitely would recommend for car detailing!
Friendly people and great customer service.

Rich and Marty are nice, trustworthy guys. They’ll do a great job on your vehicle at a good price!

These made my 10 year old Honda New again! It smells so nice! I found them through Groupon. They were courteous, prompt and thorough. I would recommend them to anyone.

As a woman I am always conscious that I may be taken advantage of by the guys who know about cars (which I don’t). I took my car to get detailed at clean cars because it was a disaster (did I say that I don’t know about cars). Well I haver to say that if you want an experience that you feel respected, go see Rich Whitney the owner. He is great! He takes the time to explain to you what you need (and don’t). The car came out great, like new and I loved the experience. All woman should use this company!

This is a great business. I got both our cars cleaned there and they did a fantastic job. The staff was friendly and made special accommodations knowing that I will be waiting for the car. The car looked brand new once they were done. Prices are very reasonable. We will certainly be return customers.