Countertops By Superior

It started out bad, and we should have taken it as a sign to move along when we showed up during business hours before Labor Day weekend when they posted specific hours they would be open and they were not open. We contacted the owners and they were kind enough to come and assist us.
While at the consult, it showed on his calculator that the price should be $ 427 but he told us it was $ 500 for the countertop, fair price. When we got the written quote it is suddenly $ 575. They also asked if we wanted them to source the vanity as we knew what we wanted but couldn’t find a solid one. We said sure and that we would take it into account as they knew how the measurements would run etc. Shockingly, it came back at 1650 for the vanity. FOR A VANITY! I was born at night, but not last night. I dropped the photo of the vanity in google images and see I could get the same vanity at Home Depot for $ 560. Everyone needs to make a living but that is straight price gouging.
Lastly, the part that makes me want to post here and let people know, when I called to ask to understand why and get an explanation he wouldn’t get on the phone and gave the girl a line of they don’t usually do it, and they need to guarantee it. 3X the price, I would warrantee it as well. If something went wrong they could just keep buying me a new vanity until it didn’t fall apart. Please note it was $ 1650 PLUS the 575 for the countertop.
If you do decide to do business, I would do my due diligence. If they think they can gouge you, the will.

We can not rate these folks any higher than the 5 stars, too bad. They were fantastic! Right from our first call, to showroom visit, home review and measurements, material selections, and installation. All top notch professionals. They performed a turnkey approach not relying upon outside subcontractors to do their installations. I have been in the construction business my whole life and Bill runs an operation I would be proud to call my own. If you don’t seek these people out when it comes time to purchase countertops you are selling yourself short. Can’t recommend them enough.

As a business owner myself that relies on great service, I can always tell when I am dealing with a good company or not. From the very beginning when we visited their showroom, we were treated with respect and importance. All our questions were answered sincerely and through every step of the process, Bill and his team did everything they said they would do. And did it when they said they would. What more can you ask for from a company that goes above and beyond, has fair pricing, does what they say they will and treats you with respect. We will definitely be going back here for more of our upcoming projects. And they were also able to provide is with contacts for other phases of our kitchen remodel and all those people have been equally impressive to deal with

Countertops by Superior did a great job replacing our bathroom and kitchen countertops. The sales process was easy and they had lots of counter tops to choose from in their warehouse. The installers were courteous and professional.
Would highly recommend.

We have hated our kitchen since we bought our house 13 years ago, mainly because of the old, laminate countertops. Well, we finishing up a kitchen makeover and our new granite countertop that we had installed by Countertops by Superior made it fantastic (pics to come). We stopped in on Columbus Day and were expecting to get quartz countertops, but then we saw the beautiful granite and learned it was actually less money! We were able to view all of the slabs in stock and were offered to go to the wholesalers if we didn’t find anything we liked. We provided rough measurements and they sent us an estimate that day. We scheduled an appointment to get our counter measured and templated. The owner, Bill, came out and walked us through the entire process. He gave us some great suggestions and we were even able to get the breakfast bar we always wanted. On install day, they showed up promptly and got the new counters installed, leaving no mess. The price was all-​inclusive, undermount stainless steel sink and all. We are very happy with the entire process and strongly recommend Countertops by Superior!

Bill at Superior is the best to work with! My husband and I chose to work with him after my parents had their kitchen and bath counter tops, and fireplace mantle re-​done in granite. He and his staff are extremely knowledgeable, patient, and friendly (not pushy). They are very conscientious and their prices are good. Ask about the remnant section if you want a small piece for a bathroom, etc. We found a beautiful piece for our bathroom and they did our window sills and shelf top to match for a great price! Bill is very creative, loves what he does, and treats his staff well. Definitely check out their showroom!