Greater New York Ophthalmology Care

This is my second visit. I was referred hear by an eye doctor. My first visit two years ago seemed better. There was a wait then also but what seemed to be a shorter wait, maybe there were less people. I was seen by a male Ophthalmologist. Pretty much the same routine but last time I was given eye drops on the spot, a bottle from the office to go and sheets of prescription to get from the pharmacy.
Does calling ahead or making an appointment really matter? I’m thinking not, I am thinking it’s first come first serve. I call in the morning and the receptionist said to come before 2pm. No problem, I show up at noon, check in. I’m waiting with about 6 people ahead of me. One hour later I am called to fill out the form, get asked some questions and get my first check of the eyes. I am sent to the waiting room again and another hour or so has past and I finally get to see the eye doctor, she does some exams, does her diagnoses and give me a couple sentence on what’s going. Not much detail is explained to me except couple sentences of an explanation. While I’m there I am given some drops, nothing to take away from the office this time and prescription that cost $ 35 at the pharmacy with copay.
—Yes, medically professional
—Yes, addresses and equipped to heal problems with eyes. They do LASIK consultation, cataracts, glaucoma, eye exams, irritated eyes and basically general treatment of the eyes.
—Yes, staff is professional, well staffed and very good
—Yes, LONG WAIT TIME, I was there four hours, mostly waiting
Copay or $ 150 without insurance.
Seating in wait room is about a dozen seats.
Office is kind of small, not so bright with two medical rooms, the billing room and waiting room.
Walk ins are fine but I would call first.
Their efficiency on my first visit two years ago would have earned them a nudge up to a four star review but this visit earned them two stars. So I’ll give them 3 stars. It’s not a bad medical practice, they are okay but needs improvement.

Dr. Mason was nice but waited two and a half hours .No toilet paper in restroom not to mention no doorknob on bathroom door.
There is like 20 girls working in the office. No o e seems to know what they are doing.
In one door sit in this room then go in that room.
Place needs a serious makeover. Also needs some people to know what thwy are doing.
Hope your other office is in better shape. .
Like I said Doc was nice but office experience was very unpleasant..