Woodridge North KinderCare

My daughter’s first day was her last day at Woodridge North Kindercare. She was sitting on the floor minding her own business and another girl hit her in the head with no warning or provocation. This other girl then tried to kick the little boy sitting next to my daughter. The staff intervened and the other girl kicked and hit them too. When my husband picked my daughter up shortly after that, she was bawling. Meanwhile one of the teachers was yelling her head off trying to get all of the other kids over to one side of the room while the other was dealing with the attacker who seemed to be flailing out of control. My husband says he saws lots of scratch marks on that teachers arms. He grabbed our daughter and got her out of there as fast as possible and then called me and told me what happened. I then immediately called and the assistant center director answered. She had no clue that anything had happened. Later she told me it was others girl’s first day and she had been dropped off at noon and had seemed fine until near the end of the day. (I’ll bet her medication wore off.) The assistant director said the attacker had «special needs» that the center was not told about by the parent. Well, I’ll bet they never asked because they didn’t ask me right at first either. «Just give us the emergency contact information and you can fill out the rest of the questionaire tonight.» Even though the parents did not disclose her specials needs and she then turned violent, Kindercare did not kick the attacker out. They said she had nowhere else to go. That is not true – a friend of mine who is a family counselor rattled off three names of specialty day cares in the county. Kindercare said they came up with a plan to deal with this special needs violent girl – always have two staff members in the room. If you read the beginning of this review, you will remember that was the case and it didn’t turn out well. My husband and I did not believe that this daycare had the proper resources to deal with a child like that and pulled our daughter out immediately. To this day my daughter says she never wants to go to any Kindercare again. And I can guarantee you she never will.