ATB Automotive

REALLY GREAT PLACE! Very knowledgeable, prompt, affordable, honest, and so so friendly! Our go to place for repairs.

At the risk of making ATB more popular I feel that people should know that these people are a hard working family. I have only gone one time but I already trust them totally. Yes I had the work checked. Yes I did exercise some patience BUT it was well worth it. We plan on going back before the cold snap. There is such a terrible shortage of patience these days but I could see there are some smart patient people going to ATB.
As far as the comment from Rachel, I can’t really figure out what she is saying except that she wanted their total attention which is unreasonable as these people are in business to make a profit while still charging a reasonable price. Also their goal during the day is to finish each car that comes in in the morning by the end on the business day. And they don’t work nights but fortunately they do work a SHORT Saturday probably for emergencies.

My check engine light had been on for a year, maybe more, and one of my tires kept losing air. I needed to get my emissions test done by the end of the month so it was time to look for a mechanic. The last time I had a car repair, I took my car to a mechanic in Lombard that my dad knew. He told me that he would give me a good deal. $ 1500 later, I felt that I didn’t get a great deal and may have even been ripped off!
This time, I came to Unilocal to look for a mechanic with the best reviews and ATB was it. I called to make an appointment and when I got off the phone I told my husband, «OMG! She was soooo nice.» I’m not used to good, friendly service anymore, unfortunately, so I was very impressed with Kris’ customer service. She listened patiently as I told her what I needed done and she is very knowledgeable about cars.
While my car was in the shop, I was updated about what was going on and how much everything was going to cost. I love the approach they take here. They try the simplest fix first, like a good cleaning, to see if it will work before turning to any aggressive solutions. They fixed my car, the check engine light is off and it runs much more smoothly and quietly. I also had them change the oil while it was there. I was prepared to spend about $ 1000 for everything but to my very pleasant surprise it only cost a third of that!
I am so happy with the friendly customer service and the work that was done on my car. I feel like I can completely trust them and that is so important! This is the only place I will bring my car to from now on and will definitely recommend them to my friends and family!

No doubt they have fixed my car a few times and do great work. Have had no problems with my car afterwards. Very nice people and shop is easily accessible.
My only issues are that they don’t have later hours during the week so I have to take off of work to get there on time, and it seems both times I took my car there they didn’t have the parts required to fix it. With that being said, it took an extra day or I had to take the time to bring it back another day. I don’t know if I have just lucked out at other mechanics, but I have never had to wait for a part to come in. I usually get my car in and out in the same day. Also, when my car was in their shop for repair, I was the one who had to call them for an update. If I brought my car in the night before, I would hope by early afternoon I would have gotten a phone call.
Overall I was happy with my repairs, but not sure about my future car needs there.

I’ve said it before and I’ll say it again, Tom is the most honest and reliable mechanic around. He has worked on all four of our cars and always fixes the problem for a very fair price.
I refuse to ever go back to a dealership unless it’s for something under warranty or a recall and it’s free. My days of getting ripped off by the Nissan, Toyota, and BMW dealers in Naperville are over. This place is a gem!

Honest shop with great prices for amazing work. I am extremely satisfied with my experience at ATB. Excellent communication and they fixed my car very quickly. I will certainly be bringing all of my cars here and recommending this location to friends. I am extremely particular about mechanics, and am very happy to have found such a great shop. Finally the search is over!

Tom and his wife are great! I have a 07 Subaru Outback with oil leak problem. I brought the car initially to another place and they quoted me $ 170 buck to change an oil pressure sensor. I can not trust that shop since they already changed my oil pan gasket and I believe it was not the problem. After I brought the car to Tom, he inspected twice without any charge and then fixed the problem with much lower price I paid.
Very satisfied with his work and definitely will use his again. Highly recommended!

I like these guys, I’m a female and they didn’t rip me off. I did however, find out that my old group back in flushing ripped me off, and with poor service and inattention to detail while replacing brakes ruined a perfectly good break caliper. The folks at ATB Automotive didn’t try to push their services on me, and gave me a free inspection, so when I got a flat tire, I felt like I can depend on them to take care of my car without trying to rip me off. It’s really hard as a female to find trustworthy mechanics.

I don’t want to remember the days before Unilocal and online reviews… I don’t want to think about how much money I wasted away on crappy mechanics and overpriced dealer services. Tom and Kris of ATB Automotive are the real deal. They are honest, fair, fast, and most importantly, reasonable. I’ve now had 2 complicated repairs done by them on my SUV, and I really can’t think of anywhere else I’d like to take my car for the tough stuff.
Case in point is my Mercury Mariner. It just hit that delightful 100,000 mile mark, and I have decided I want to keep it rather than having a car payment. At 100K it needed the spark plugs changed and some radiator work done. Tom told me in advance (before I dropped the car off) how much the services would be, and then called me after he «officially» diagnosed the issue, and the prices were the same. Too often you get someone who claims in addition to A and B that you need X, Y, and Z, too… and that’ll be an extra $ 300… not here. I’m not saying he won’t ever find more damage after inspection, but I appreciate the level honesty.
The quality of the work is excellent. I’m really happy to give this small, family owned business five stars for their work.

Tom and his wife run the shop and do a awesome job. Always fair pricing, trying their best to help in a down economy. Only shop I bring my Jeep.

All I can say is … Tom is an HONEST Mechanic. I brought my vehicle in for an overheating issue and $ 75 later it’s back to it’s normal working condition. Keep in mind another shop quoted me a repair cost of $ 400-​$ 500.
You know how some people say ‘I have a GUY’ that works on my car. Tom is the GUY.

ATB is the absolute best. I have been taking my cars to Tom for years and he always does top notch work at a fair price. Tom always explains the work needed, and the cost is always explained up front. No upselling, no pressure, no BS.

Great Communication and very honest. Asked Tom to look over a few items on my truck and he gave me his opinion on them all plus a couple other things he looked over. Truck is now working great and was fixed for a great price and great customer service.
I will be going back and recommending this place to anyone looking for a mechanic.

As other guys mentioned Tom is good, he knows the stuff, but I felt along with customer growth and money they got some attitude problem as well. You will see when you get there I got my Transmission oil changed with them last month, and I was a new customer so I asked them to do a full inspection and let me know if any leaks or anything and so on, which you expect from any workshop when you are getting these things done, but he didn’t do it and when I asked few things about my car, he indirectly told me I didn’t had time for those inspection stuff which I felt very offended towards me, and the price was reasonable but the oil what he put in my car wasn’t sure if it was really a genuine one, because he charged me around $ 5.5 for per quart oil, where as the WS ATF for Toyota is for $ 8 – 9 (Retails for $ 11 – 12) bucks after discounts from dealers which kept me wondering did he really added the life time fluid or just XYZ fluid, I am in deli-​ma now that did he put the right oil? and when I called up Toyota to confirm the oil price they said they would be happy to buy the oil from me at that price if it’s genuine Toyota WS ATF. And to add salt on my wound I had my low tire pressure sign on, on my dash, I asked Tom hey did you see the sign can you reset it I just had brand new tires installed 2days ago, he didn’t even wanted to touch the sign and gave me some vague answer by telling I guess tire sensor is bad I am not touching it, I said atleast reset it he is like no I wont do it, just get it done from discount tire if it doesn’t get fixed then let me know I will look into it. Finally I got home did the reset by myself by searching on the internet and the sign never came back and that day I decided I aint gonna take my car to him he might be good but not good with etiquette and manners if he is busy then he should hire some more staff but shouldn’t throw your fussiness\frustration on customers and hurry us up and make us feel as if we are hijacking him forever with our conversation. And I went to him after reading all those 5 star reviews not sure if those reviews are genuine either. And if at all you decide to take you car to him please make sure you make that Kristy write the whole thing in your mind on that paper because Tom aint gonna do the other check you think he would without you telling him so make them noted down on the work order…

To sum it all up into three words: «professional, honest, superior». From Porsches to Ferraris, I have found virtually nothing that this fully equipped shop is incapable of repairing, tuning up, or modifying. I have been dealing with this business on a regular basis for over five years and have yet to have a single bad experience. I will never take any of my automobiles (especially high-​end exotics) anywhere else.

This shop is GREAT. knows what they are doing and will put your mind at ease. Just like other reviews, I rarely give 5 stars to anything HOWEVER ATB deserves it.

I rarely ever give 5 stars. But this shop deserves it. They have saved us time and money. Very friendly and professional.
For example, I wanted new beak pads. Tom (the mechanic) told me that I still had 15k left on them. I told him to go ahead and change them anyways. Tom insisted that I wait because I still had time and waiting will save me money in the long run.
He also worked on my husbands car. We had an issue with a piston coil that needed some observation before work could be done. We also wanted a tune up. Tom suggested we wait till we figure out the piston problem and do the tune up at the same time to save on labor.
I am so happy to have found a trust worthy mechanic that is not a chain and where my money goes to small businesses and not the pockets of filthy rich chain executives.

There is not another repair shop that gives such great service at a such a fair price. Kris and Tom thank you so much; you both give outstanding service with understanding and compassion. I’m so happy to have found a repair shop that I can completely trust. THANK YOU!
Linda P.

There’s not much to say beyond the other five star reviews ATB has earned. This VERY friendly husband-​and-​wife team will put your mind at ease while they work on your car. Thankfully, I haven’t had much need for car repairs in the past few years, but I’m glad I followed my fellow Unilocalers to find ATB.
The scenario: my car was making a great amount of noise from the belt area. Turns out I was right — the alternator was all rusted through and having a hard time turning (it’ll happen to you around 80k miles — had the same thing happen to my ‘96 Oldsmobile Ciera).
Not once did I feel rushed. Not once did I feel as though the wool was being pulled over my eyes. Not once did I feel swindled. Not once did I second-​guess bringing my car here — or leaving it here — for a repair.
If you’ve experienced any of the above with a different auto repair shop, then stop going there! Tom’s been in the business for 30 years and is as knowledgeable as Click n Clack on NPR (wait…maybe that’s not a compliment). We’ll be bringing our cars here from now on. Forget your overpriced dealers, chain stores, and generally creepy repair joints — this is where you need to be.

Family owned… the jack of all cars, Tom does a great job at a great price. Kris, who is his wife, and works at the front desk has a great personality (super friendly and very outgoing) and will gladly show you the parts that were replaced. So glad they explain everything they are doing in detail. Will definitely be back and recommend them to everyone i know!