Eyetique

I stumbled onto this place in Eton Shopping Center by chance and loved the selection of quality eyewear. Since I moved to the area, I have been looking for just this kind of eyewear boutique to give individualized attention to make the process of getting glasses more enjoyable. I do not mind paying for excellent customer service and quality of product.
The Susan Ross, O.D. was excellent and patient and didn’t make me feel nervous/​bad at not being able to read the lines. I’ve had experiences where I have been afraid to speak.
Johnny Michnay made frame selection a FUN venture and helped to make me feel confident about the final choice. It is rare where a sales person is able to draw out your particular tastes to make you feel good about the selection as opposed to someone pushing frames on you to get «something» or that you’re trying the sales person’s patience. The frames I chose were being sent from their PA store, and I was pleasantly surprised that I was able to get the desired frames and lenses and picked them up in less than a week. Johnny custom altered the frames as needed to comfortably fit me. Quite frankly, it’s the first time I’ve ever felt like the frames were a part of me and not an annoying accessory.
Overall, the whole experience was like shopping with a friend and an expert as opposed to shopping from a store that was trying to take my $ and sell me the highest price item.
I would gladly go back again when the time comes. And as long as I’m in the area, they will have me as a customer.

I was out shopping for other things in Eton Plaza and noticed this place. I paused for a moment then was welcomed by an associate. The young man was full of useful information and encourage me to try them out. Overall I am pleased with my experience despite some bumps. My appointment was 12÷30÷14 @ 2:30, I arrived early but was told they would be 20 minutes behind, no problem, it was more like 40 – 45 minutes, the Dr was professional and apologized but I didn’t leave until slightly after 4. I had another appointment at 4 which I was late for… Fast forward to 1÷13÷15, as I was wondering when I would get my glasses, I did receive a call today. The associate was very apologetic, made sure my glasses were fitted properly, gave my care packages for my glasses, and nice travel case. I’m going to send my husband and see how he likes his experience. We all make mistakes but I was slightly disappointed. They make it hard note to come back :)

I have been getting my glasses at LensCrafters for 15+ years. I think that I became so accustomed to going there that I settled for the fact that the selection wasn’t great (especially in recent years). Also, I never felt that I had anyone really helping me make a selection. My friend had a great experience at Eyetique and urged me to check it out. A few weeks ago my husband and I made a visit and I’m so glad that we did. The moment we walked in the door we were greeted warmly. The staff immediately started pulling glasses that they thought might work for us. Throughout the hour long visit my husband and I each had one on one help. When we made our selections we were assured that they would do their very best to have them made for us within a few hours. We weren’t going to hold them to it. After all it was already about 4:00 on a Saturday in which they close at 6. We were pleasantly surprised when they did manage to in fact get them done! The service was outstanding and the selection was great as well. We will absolutely be back.