Sutter West Medical Group

The care is akin to an assembly-​line, the receptionists do not listen to your your specific requests and Dr Manuel Diaz is NOT an M.D. — he is a D.O. — Doctor of Osteopathy — a holistic type of «alternative» medicine that has NOT been shown to be effective in most diseases and illnesses except for treatment of lower-​back pain. And be extremely careful with using Anthem Blue Cross with this office for your annual, covered, wellness physical. They will more-​often-​than-​not use an improper billing code and they charge you for the venipunture and the lab work too. This, per Anthem, is not to be charged for. Anthem will refer you back to Sutter Billing office to file a contested charge and then you hit the brick wall = no response. This is the last time I will visit this office. They appear to be only interested in billing codes, bill padding and $$ — not patient care and proper insurance billing.