Valvoline Instant Oil Change

I got my oil changed and had a reverse light replaced. They gave exceptional service. They explained every step of the process to me. With a coupon, everything was very reasonable. All employees were friendly and polite. I will definitely come back.

This is my second experience here and EVERYONE was super friendly once again. Shelby helped me both times and she is a really attentive and sweet associate. They are very lucky to have her.
They make it very easy and don’t leave you hanging. They let you know what’s going on and how long things should take. There are always coupons on the website as well.

Everyone was so helpful. Oil change for my Prius and cabin air filter change and they even replaced my rear license plate light that was out. They are the best and so quick and efficient. I used a $ 10 off coupon code from Unilocal and they were so eager to help. ¹⁰⁄₁₀ would recommend. Peace of mind is priceless.

Fastest oil change ever! Nicest oil change ever! The young lady explained all the services recommended for my vehicle but didn’t push or force them on me. She made small talk while putting my info in and as the others did the safety inspection and oil change. I happened to be in the neighborhood, but now I’ll be making the drive here even if it’s out of the way!!!

Awesome service. Can’t ask for more. I’m not going anywhere else for an oil change. It takes forever at other places. I did it during lunch at this place. They also do it in front of you… they show you the oil level once they are done.
I showed a coupon to the attendant which didn’t apply; I hadn’t read it properly. She helped me get a coupon that did apply to me. A+ service. Seriously don’t even waste your time with any other place. I’ve been at other places for HOURS and HOURS and… HOURS…reading boring magazines… You are done in about 30 mins or less here. Worth the extra few bucks. Plus with a coupon, prices are good. Without the coupon, they are a bit high — so, I would definitely look for a coupon online first.

Super pleasant, knowledgable, reliable. Fingers crossed hopefully I won’t have any problems. I have a 2010 BMW 528. Guy there has the same car. So I trust them.

Great service, friendly staff and good prices. I will definitely be bringing my car here from now on!

Great service! Tammy was extremely friendly and Very through. She went above and beyond with making additional calls to be on the safe side for everything with our vehicle. We have a Range Rover and it has a few other special requirements. We will be back again. Even with the additional checks we were in and out within 30 minutes. Highly recommend.

Heard they overfilled a Prius
Wow not good
Lousy training
Means they will make other mistakes that might cost big bucks
Too bad, I like the people and atmosphere but I have a Prius too and have good luck with it at valoline but now I have to find a new spot

Welcome to my review of this establishment where from the start it just got worse and worse.
9:30am: drive up, 1 bay empty, 1 bay occupied, two workers in bays. Me thinks this is gonna be great.
9:31am: walk into office, kid on computer, looks like he’s busy, I’ll give him a minute or two, I make some ruckus, kid looks over shoulder, kid goes back to computer, no service.
9:34am: I move in for a better angle, look over kids shoulder, phone sitting next to computer streaming football, kid watching football, I speak up, «do I start here or what?» I ask, kid is confused, I ask again, kid says the workers in the bay should have helped me, I walk out.
9:35am: I get into car, flip the bird, put car in reverse, say a few nice words to workers with bird still raised, get better service at another fine establishment.
Words of wisdom to kid in office if that was my business, «you’re fired», «gonna have to let you go», «minimum wage».

I was looking around for a place to get an oil change that wasn’t Jiffy Lube. Found Valvoline on Ventura Blvd and tried it out. So at this establishment, it is a little different then most oil change spots.
First: You actually do not get out of your car.
Second: Each oil change takes roughly 15 minutes, which is quite fast.
Third: all the work is done in front of you and the employees are really nice and talk you through the whole oil change process.
I really enjoyed the service from this establishment. I had a set of employees who were really nice & made my experience great!
Pricing:
So I did a synthetic blend so I would not have to take the car in for another 5,000 miles. Original cost was $ 67, but I looked on Unilocal and saw $ 10 off! I thought that was reasonable and would go back just because the discount really helped! I’m a fan of Valvoline Instant Oil Change and will come back. 4 out of 5 stars. Well Deserved! Hope you enjoyed my review.

Never have I ever said how much I enjoyed getting an oil change. It’s usually one of those errands on my list I procrastinate on because it takes time out of my day and I have to figure out what to do for 30 – 45 minutes and it’s usually during that time that I’m mentally prepping myself for a barrage of up sells.
This is not that place. I came with my boyfriend and was greeted with WOMEN. Oh my goodness, I cannot tell you how empowering it was to see women working on cars and in a field that’s mainly male dominant hashtag spot the semi feminist. Every single employee here was so happy, it was like they truly were having such a fun time. Shelby was incredibly polite and gracious as she ran a thorough check on my boyfriends Prius and carefully explained to him why he had to get oil changes more frequently (the electric part of the motor basically burns is super quick) and recommended a more expensive oil that would last him longer, but in a non-​pushy way. She then suggested that he get his money’s worth by coming in every so often for a top-​off.
This was the first time I left any automobile facility smiling.

All the people who work are super nice and do a great job. They do as instructed and try to upgrade/​up sell on every service — yet you always have a choice to buy the extras or not and this did not bother me.
I’ve now been here twice at this location and have always received great service — they change oil, fill tires up with air and replenish fluids.
The advertised price is always hard to get mostly because the price is for up to 5 quarts of oil. I have a Lexus 350 and it takes just a bit more oil then 5 quarts — they charge $ 10 (with tax and other fee) for a quart of oil — really?
Total time without a wait in line is about 15 min which I like. If there is a line you can guess your time — 15 min per car in front of you.

Installed regular windshield wipers for $ 24.99 for the set. Allowed me to us a $ 5.00 off coupon I had. Service was fast and easy and they are open on SUNDAY which is a HUGE plus! Never been dissappointed at this Valvoline. Always greeted with a smile.

Always a good experience, I’ve been going to this location for about one year now. They do a great job, they’re quick and friendly!
Evan, Chris, Sergio, Shelby and the other guy I can’t remember his name but starts with Y.
They’re all super friendly and professional.
Yes they try to up sell a bit but it’s part of the job I’m sure, so I totally understand.
I like the $ 7, $ 10 + coupons. It definitely helps !!
I’ll be back again and if you’re looking for a place with good customer service and a quick oil change, Go there!

Can do an oil change myself for half the price but I have shit to do. Yea, they’ll recommend stuff to upsell, but that’s their job and these guys are pro.
They gave me some freebies on my intake system to improve mpg and horsepower. Dope service and FAST. The Impala will be coming back.

These guys are awesome. Yes, they do try a bit of the upscale scam, but it’s not too obnoxious.
However, when it comes to changing your oil, they attack the job with military-​like precision, giving you full confidence that they have done the job properly.
Excellent.

Two words: Excellent Management.
I have a fleet vehicle and I’ve been here before. This location had always had its act together but today I was assisted by a very polite, professional, hardworking young man and I was very impressed by his approach. So, I asked who his manager was, and he said, «I’m the manager. » And that makes perfect sense. The quality of any customer experience, in my opinion, always starts from the top.
This young man’s name is Travis Moss, and his manager, Vincent Berry, deserves credit for his part as well for setting such a good example. And Travis is carrying on as such.
Easy in. Easy out. Never leave your car. Very professional, competent staff.

Came in for a quick oil change. The customer service here was amazing. They had me out of there in 30 minutes. For having a lot of customers, I still had 3 guys attending to my vehicle. They did an awesome job. Nice guys, Great customer service. Good prices. Even got a small discount for checking in on Unilocal.I will be coming here again for sure.

Super fast, friendly, and competent. I love that I spent just 15 minutes of my lunch break getting an oil change.
I will definitely be back for additional services. Also, It thought it was pretty cool that a woman was working here! A true rarity in this field and it makes me more likely to support this equal opportunity business.