Superior Economy Moving

What a great experience! The movers were friendly and helpful, quick and clean! They wrapped what needed to be wrapped and did a great job! Thank you, Superior Economy Moving! Although I hope we will not need you again soon, if we do, we will definitely call!

I’m so incredibly upset about having to write this review. We hired Superior 2 years ago to move us and it was the easiest and most professional move we’ve ever been through. We came in under estimate and the crew was phenomenal and fast and clean and organized. Cut to last weekend when we hired them again — our first experience was so good that we didn’t even bother to interview anyone else. This was the complete opposite experience from 2 years ago. The movers packed our kitchen and dining room hutch and leftover items in bathroom and clothes — they planned for and needed 2 trucks. They took an hour lunch break and one of the trucks broke down whereever they stopped. i wasn’t notified for at least 3 hours that there was a missing truck. Half my son’s bunk bed was on one truck and other pieces of it were on the other so his bed didn’t get put together until after 9pm that night. Our refrigerator was on the 2^nd truck so all our frozen food was ruined since it sat in cooler for more than 12 hours. I’ve reached out to the owners multiple times via email and phone and can’t get a response. The crew tried to charge us more than the estimate which was against company policy but we ended up paying the full estimate which turned out to still be too much as we were charged for the time the truck was broken down. Because of their poor packing and labeling, many things are broken and misplaced as the boxes were labeled wrong — some boxes were labeled in Spanish and some boxes had random things from different rooms — nothing made sense and it will take us months to full put our new home together. Most stressful and needlessly expensive move ever. Even more disappointing is that this family owned company refuses to communicate or take it serious. Somewhere between 2 years ago and now they clearly just stopped caring — maybe it’s time to close the business if they aren’t going to provide the service they used to.

Horrible company low class management. My things went missing and all the owner had to say is prove it. Truly the worst experience ever moving. Stay clear of this company folks.

First Class Service First class Work. Properly equipped Careful Attentive handlingand completed ahead of estinated time, saving dollars.
With three people in three different location we WILL return.

My husband hired Superior Economy Moving to handle our move almost a month ago, and we’re pretty pissed that we paid so much for these movers.
Below is an excerpt from my email to Jack, the owner, who has yet to respond; it’s been about two weeks since I’ve contacted him and no response.
«Quite a few of our things broke during the move (things that never broke when moved by professional movers in the past). We had boxes full of glassware that were clearly labeled FRAGILE on our boxes, but for some reason, we noticed heavier boxes were stacked on the aforementioned glassware boxes. In fact, I had to indicate to [the first mover] and [the second mover] that the boxes were clearly labeled on each side (FRAGILE, bedroom, living room, kitchen, garage, bathroom, etc.) multiple times; I also wrote on TOP of the boxes as well, in case they missed it.
Some things that broke due to improper stacking include: dessert bowls that have been in my family for decades and beverage glasses we received as a wedding gift; as you can see, these are things have personal meaning to us and can’t easily be replaced.
One of the movers rolled our wheeled cart down a set of stairs and somehow dropped it/​let it fall over on concrete steps. Inside this cart was very expensive liquor and alcohol (easily hundreds of dollars worth); there were also two very fine bottles of wine that we purchased from out-​of-​town and could not simply repurchase from a local store. My mother witnessed the cart falling over twice. The incident was brushed off as no big deal when my mother confronted the mover about it.
Also, when the elevator at our apartment complex was shut down due to a fire alarm, one of the movers complained about having to use the stairs throughout the duration of the move; it was very unprofessional from a consumer standpoint.
This was all before we even got to the new address.
At the new apartment, [the first mover] and [the second mover] left multiple marks, dings, and scratches on our walls and doors. We expect a few minor dings here or there during a move, but the marks on the walls were simply due to, what I believe to be, carelessness.
Again, more complaining about the stairs and how heavy the boxes were once the movers got to our new address. We thought we made it clear that there would be stairs at both apartments.
Some other general complaints about our service include:
The length of time of our move. We’ve had professional movers finish packing/​moving a two-​story, 4-​bedroom home in less time it took for [the first mover] and [the second mover] to move our 1-​bedroom apartment. 9 hours to move a 1-​bedroom apartment to a 2-​bedroom apartment is, in our experience, very slow for professional moving. After reading another Unilocal review about your business, it appears that this is not an isolated incident? My husband, mother, and I all agree that the movers significantly slowed their pace early in the day, which wasn’t fair to us because we believed it would take about 4 – 5 hours total — not 9 hours.
With regards to price, we were quoted something significantly less over the phone (~$ 400 though we do expect a higher cost at times), but at the end of the day, we paid almost double the quoted price due to slow movers, in addition to damaged goods […]»
I’m pretty sure I had a very similar experience to Tina B’s. I, too, requested to be reimbursed for the damaged goods and walls/​doors and it’s been dead silent ever since. Given that the movers were nice gentlemen, that doesn’t excuse sloppy moving at a glacial pace.
Never again for us.

I’ve always moved myself with the help of friends in the past. We decided to hire a moving company this time as we were moving from a third floor apartment to a home. These guys were early, fast, and even took the stairs rather than elevator as it was much closer to our apartment unit and saved time. The bill was lower than the original estimate and not one item was broke. I can’t say enough good things about these guys.

Well I was hoping off the reviews and being my first moving company this was going to be a great review. I’d say is a mediocre one. Let me first start by saying both my movers I forget their names sorry, we’re awesome. They were fast and efficient. So no worries in that department. Quote was for 3 hours and they got it done in time.
Here’s where I’m a little upset. I was told the movers would be there between 1 and 3 pm. Which was fine I made my schedule around that. By 245pm I started getting worried hadn’t heard anything and I did have a schedule to stick to. I called and the receptionist stated she didn’t know why they hadn’t called yet (was told the driver would call me a ½ he before my apliitment) and she would check with them and they would call. Well 25 mins pass and no call so I call back and she says she spoke with the driver and he was suppose to have called. She called him again and found they were in LA, basically 50 mins away. OK I can understand a few mins late OK, 15 OK that’s chill too I can deal. An hour and a half? They showed up 90 mins after I scheduled my appointment. Totally through off my day and stressed me out. Really wanted to love this company and the movers again were very fast and efficient. But I work for a company were when you make a deadline or schedule you stick by it or loose a client. I felt like I was just another random client that could be treated anyway they wanted. Really felt I over paid for a 90 min wait time.

There’s one review that says these guys were slow. I have to disagree. They did a great job with my move. We moved from a 4 story apartment building to the second story in a smaller apartment. These guys took all the furniture up and down stairs! No elevator. All of our wood furniture was blanketed and taped at no extra charge.
Realistically speaking, these guys did as good a job as I would have asked for. I recommend them.

These guys are the best! After hearing so many horror stories, my wife and I had no idea what we were going to do come moving day. Fortunately, we found this company and it was the A+ rating that caught our attention. I can verify that the rating is 100% earned. They actually went a half hour over the quoted estimate but WE WERE NOT CHARGED FOR IT!!! We were not asked to pay a penny more than what we were quoted. These people keep their word and they did a fantastic job.

This company was the best.
You have all heard of the moving nightmares suffered by those who were unfortunate enough to have to move. I have seen it all. I have been billed for people actually stopping for a beer on the route to my new house. (yes I have pictures)
I was quite uptight when I called them. I was rude to them. It was uncalled for… All they did was put me at ease. It was not long before I was actually finding myself enjoying the moving experience in spite of myself.
Nothing was missing. Nothing was broken. There were no ups, no extras, The price quoted was what I paid.
This is a company who offers a square deal like it’s no big deal.
Thank you!

Superior Moving always lives up to their name. We have used their services for many years for both our personal moves but also to move our offices. They are always on time and they get the job done in a timely manner so you don’t spend more than you have to. And that’s important whether you’re paying by the hour or by the job! They’ll place everything where you want it and if you decide it doesn’t look good «there» they’ll move it to the new spot you’ve chosen with no grumbling. Superior Economy Moving is the best around. I HIGHLY recommend them. They are honest and on time.

We had the best experience. They supplied us a written quote. They showed up on time, were careful, professional, and finished ahead of schedule and charged us well under the written quote.

I hired this company based on the good reviews I found on several web sites and the boasting «A+» rating they advertise. After all is said and done, I cannot at all agree. The movers were SLOW. They had to move a 1-​bedroom apartment and a 5×10 storage unit that was not even full. It took them 9 (in words: NINE) hours! The same move had previously taken less than 6 hours, including a 60-​mile drive from point A to B.
When I initially hired this company, I told them that I had a 1-​bedroom apartment and was moving to a 2-​bedroom apartment. Additionally, I had to empty a storage unit that was on the way to the new place. So far so good. Jack, I believe he is the owner, said it wouldn’t be a problem. We estimated about 5 hours of time and I was quoted $ 385 plus drive time and fuel surcharge.
You can imagine that I was not happy when the guys announced that the truck was full before they were even done loading all of the apartment! They hadn’t even loaded the couch, entertainment center and dining table yet. Why they weren’t given a bigger truck, knowing the volume that had to be moved, is beyond me, and was frustrating. That meant we had to drive twice.
The lead mover kept moaning and groaning about how much stuff I had, that the boxes were heavy, having to walk up and down stairs and what not. Seriously, I have moved 9 times over the past 6 years. At that frequency of moving I can assure you that I do not own a lot of things, simply because I never stay anywhere long enough to accumulate a ton of stuff.
By the time we made it back to the storage unit I actually started loading half of the stuff myself, because I didn’t want them to take all day. It was really getting ridiculous. Why hire a moving company if you end up moving a significant amount of stuff yourself?! I have used several moving companies before, and not once has this been the case.
To top it all off, they damaged the door to my new apartment when they moved in the fridge. They glued it back together in an amateur way and said they would come back at my convenience to paint it. It seemed the guys didn’t want to get in trouble with their boss or something. Needless to say that after seeing how they worked I would not want them to try to fix anything.
They graciously gave me a 1 hour discount for taking so long, but even 8 hours are too long for the amount of stuff that had to be moved. The final bill was $ 620 vs. $ 385 that I had been quoted!
I would not be so upset if Jack had by now at least acknowledged my e-​mail that I sent immediately after the move, stating my disappointment and asking to at least credit me back some of the money, since obviously the guys were ill prepared in regards to truck and work motivation, which is the sole reason why the move took so long. And again, if I would not have packed up a good chunk of the storage myself it probably would have taken 10 hours. Did I mention that the move distance was only 5 – 6 miles?
I will wait another week. If I don’t get any feedback from the company in regards to my complaint I will contact the Better Business Bureau. So much for a A+ rating, eh?

It was a rainy Saturday, and I had only hours to get a 16 foot moving van packed and ready for an early morning’s drive up the wretched 5 from Los Angeles to San Francisco. Large, bulky, heavy stone tables and raw boulders lay scattered amongst tables, a desk, a dresser, and a king sized bed. In desperation, and wishing not to break my back nor the backs of my kind friends, I search frantically for a moving company, calling last minute for a kind enough set of movers to come on this rainy morning to help me move some seriously back-​breaking stuff.
After many rejections, outrageous prices, wrong numbers (damn you Yellow Pages!!), and no answers, Regina at Superior Economy Moving picks up to my rescue. She informs me that two movers would be $ 72/​hour, with a minimum of 3 hours, but since I only needed them for two, she would drop the minimum to 2 hours. They also waived the 5% fuel charge, but they do charge for travel time (what they call portal time), which happened to be just down the street from their office, so it was only 30 bucks.
The movers were currently on a job, but would be sent right over the moment they were done. When the movers arrived, they merely called their HQ to double check the wonderful deal Regina gave to me, then set to work. If these guys hadn’t obviously been human, I would have considered them descendents of bears, or maybe bulls, or maybe bull bears. They each individually picked up rocks and rock tables that were well over 100 – 150 pounds a piece! They got everything moved into a van for me, plus everything moved into storage containers for my roommate, easily within the 2 hour time we had requested. It was one of the most incredible sights I’ve ever witnessed! Everything was packed pristinely, with care, covered in blankets and wedged into safety.
I wish I had been able to clone these guys for the unpacking because my movers up north were nowhere near as super-​heroesque. I can’t thank them enough, and I hope this review will bring them more business, because they seriously deserve it!