Spectrum Pool Care

I called Spectrum to ask about the LADWP program. They came over and looked at my pool equipment … all good. The subsequent quote had a reasonable labor cost. However, the equipment pricing for the Hayward SP3200VSP TriStar VS Variable-​Speed Pool Pump and the Hayward filter they recommended were priced at 60% to 70% above what I could find on Amazon. i.e. just shy of $ 1000 more.
When I emailed them a question regarding their choice of equipment, I never heard back from them again.
So, please beware and do your own research!

this review is way overdue, considering Chris came out several years ago to get a once non-​working, older spa back in running order. Since then, we’ve had several issues, with heating elements and such but each and every time, Chris is quick to respond, always shows up when he says he will and resolves each and every problem we’ve ever had with this 10 year old hot tub.
If only everyone in the service industry was as professional and responsive.
Thanks so much for taking care of us Chris, we really appreciate it!!!

My experience with these guys started out on a good foot. I asked them to send someone to look at my jacuzzi which was not heating or filtering water. Miguel came a day or two later. My wife let him in to the jacuzzi area because I was at work. He told her he would send us an estimate for the repair. After a week, we hadn’t received anything. I left voicemails for him on his cell phone for a few days with no reply. One day he finally picked up the phone when I called. I asked him why he hadn’t sent the estimate. He told me my wife hadn’t given him my email address, which I found strange my wife says he never asked her for my email address. At any rate, I texted my email address to him right then and there. It’s been two weeks since I sent him my email address and he still hasn’t sent anything. I’ve left several voicemails with no reply. I’ve reached my tipping point and am going to look elsewhere now. Two stars instead of one because he at least showed up to look at the jacuzzi.

My parents have been using them for over 10 years. The cleaning is good but I am most happy with them always being very quick to respond to any problems and repairs, whether is valve, filter, pump, heat, or even leak detection. Glad our pool is in good hands.

Had them out again for a different problem. They’re just as great as they were a few years ago. Chris is awesome, and our spa is working perfectly again. Thanks!

I called 03÷30÷15 and agreed to a 50 dollar fee for an estimate to drain my pool, acid wash and light fixture repair. Spoke to Tomo who promised he would call back and schedule to come by before the end of the week. No call back at all. I thought being flexible to their schedule and leaving the appointment open would work out, unfortunately I am out the week I waited for a call back and inspection.

Found this service on Unilocal.They are everything that their reviews describe and more. Chris was able to correct our issues and offered up cost effective solutions to the long term care of our spa. Highly recommend.

I have hired Spectrum many times to clean and fix my spa. The team is very friendly and quick to come over whenever I give them a call.

These guys are great-​bottom line. I had a very large leak in my spa that was causing other problems as well as making it shut down (this is a safety feature) and was making me crazy. I called another prominent spa repair company here in the SFV-​the guy came over and gave me the «you need all the components replaced «pitch and chrged me $ 50 for the estimate… which was $ 1500 ! I told him no thanks and sent him on his way. Managed to repair a faulty switch myself (about $ 40) but still had a band leak. Called Spectrum –got a very nice guy on the phone-​set me up with one of their spa repair guys the next day. He found the leak and repaired it on the spot.
Total charge was $ 165. Beats the heck out of $ 1500 from SXX PXXS .
We need more skilled, honest spa and pool service people like Spectrum Pool Service

Initially, I did not have a good experience with Spectrum pool care, lets just say that the guy who came out did a very unsatisfactory job not just the first time but also the second time to re clean our spa he had cleaned the day prior. I had called and expressed my disappointment and decided to just call it a wash and loss of money.
The owner called me personally, listened to me vent and asked if he could come over himself and clean our spa again. I agreed. Larry came out and did an amazing job, was extremely nice and I was so impressed with the care of his customers. Great customer service is hard to come by it seems so it was a nice reminder that there are still business owners who care. I would definitely recommend!

After years of unreliable and subpar pool service I found Spectrum Pool Care.
I can always count on them and have never been disappointed. Amanda responds quickly to my requests. The service people are competent and always show up.
They remodeled my pool a few years ago and it is beautiful. They have a great repair man, Mark. No more pool headaches with Spectrum!!!

They clean the pool well and are reasonably priced. I don’t like that they only come to our area on Wednesdays and we can’t change to a different day of the week.