Daily News

Say NO to LA Daily News. They are scam, never do delivery newspaper and keep charge my credit card, was hard to call them, urghhh! ZERO start.

We have been getting the Daily News for a long time however there have been several times where they bring us the one from the day before. Today they brought us a Times which we don’t get. Sometimes we don’t get one at all. Horrible service!

I wish to reiterate what Brian M. from Los Angeles wrote below. I will reprint it and quote it here since nearly the exact same thing happened to me. The only difference was that it wasn’t a high school kid selling the paper, but an adult (in his late 30s) who said he was acting on behalf of his kid and that he needed to help him sign a few more people up so that his kid would get a bonus reward or something. I was a complete scam.
Here is what Brian M. wrote and he speaks the truth:
«A few months ago this high school kid rang the doorbell around my neighborhood around 8pm and she told me that she was selling newspapers for extra credit for her school. It was so late and I told her it wasn’t safe to be walking around this late at night by herself! She told me she just needed a few more sales for her high school program. I felt bad for the kid and to help her out I purchased a subscription for Sunday delivery. I gave a voided check with my signature — bad idea.
I don’t know if it’s coincidence or the cause of giving that check, but my account started making unwarranted bank wire transfers to Mexico! I contacted my bank and froze the account. I just closed the account a few days ago because of the fraudulent use.
Back to the newspaper — I never got ANY of the promised newspapers. Nothing was delivered. I called them and the representative told me that I should’ve called sooner and maybe my neighbors were stealing my newspapers. I laughed to myself and was thinking, „Right… more like your delivery person never came through.“
So after the closing the Daily Newspaper account, I get a bill through the mail a few days later stating that there’s a balance on my account and I owe the establishment money for the newspaper deliveries. Funny how I got the bills on time but never any of the newspapers which I got in the first place. I’m basically paying for getting zero service. Great great great.
This was a total waste of my time. Seemed like a scam from the start. I should’ve known better and not answered my door that late at night. That’s how they get you. You feel guilty or sorry for the high school kid selling newspapers so late and night and then they screw you over in the long run.
Subscribers beware of this Scam!»

A while back, I subscribed to this paper. I liked the coupons and ads on Sundays as well as the comics! (yes, I am a grown woman, but I like my funnies — reminds me of growing up and reading them with dad!). Anywho, for the last month or so, they were calling — NEVER leaving a message, but calling constantly. Finally, I was able to answer (at 745pm while making dinner) and they proceeded to give me a great rate to come back to Sunday. I thought, okay, sure, why not?! So I had to go through the whole set up process of paying and whatnot. Put the account on Autopay and told my delivery will start on Sunday (this was the middle of the week). After that, I received 2 more calls that night for the same sales call! Seriously! Update your records. Geesh!
So, Sunday comes… no paper. I figured, okay, it will start next week. Maybe its a little close and the records weren’t updated. Whatever, no big deal. Then the next week comes… no paper. Getting rather irritated, but I never did call to follow up (this is the exact reason I cancelled originally!!). So this past Sunday comes… guess what… if you guessed that I got a paper — sorry. NO PAPER once again. Now I’m angry. So I call the number. I explain the situation and the nice man on the phone apologizes, credits me for the weeks I didn’t get a paper and says he will have one out to me in about 90 minutes. Three hours go by and I realize they aren’t coming.
Monday comes and I call again. I spoke to another very nice lady who again apologized and said she would call directly and have them deliver a paper. Lo and behold… NO PAPER.
Tuesday I call back and spoke with another lady who says that she sees that I have called multiple times and they have set it up for next weeks delivery. I am now rather irked and ask what about the other people who said that they would send the paper? She isn’t sure since there are no notes about that but the paper «should» be delivered on Sunday.
I do realize that I am irritated about a newspaper, but at this point, it is the principal, not the actual paper. I will give them one more Sunday and if I don’t get the paper, then I guess I will cancel! No wonder the newspapers are going out of business. Doesn’t do any good to have a subscription to something they can’t manage to deliver!

A few months ago this high school kid rang the doorbell around my neighborhood around 8pm and she told me that she was selling newspapers for extra credit for her school. It was so late and I told her it wasn’t safe to be walking around this late at night by herself! She told me she just needed a few more sales for her high school program. I felt bad for the kid and to help her out I purchased a subscription for Sunday delivery. I gave a voided check with my signature — bad idea.
I don’t know if it’s coincidence or the cause of giving that check, but my account started making unwarranted bank wire transfers to Mexico! I contacted my bank and froze the account. I just closed the account a few days ago because of the fraudulent use.
Back to the newspaper — I never got ANY of the promised newspapers. Nothing was delivered. I called them and the representative told me that I should’ve called sooner and maybe my neighbors were stealing my newspapers. I laughed to myself and was thinking, «Right… more like your delivery person never came through.»
So after the closing the Daily Newspaper account, I get a bill through the mail a few days later stating that there’s a balance on my account and I owe the establishment money for the newspaper deliveries. Funny how I got the bills on time but never any of the newspapers which I got in the first place. I’m basically paying for getting zero service. Great great great.
This was a total waste of my time. Seemed like a scam from the start. I should’ve known better and not answered my door that late at night. That’s how they get you. You feel guilty or sorry for the high school kid selling newspapers so late and night and then they screw you over in the long run.
Subscribers beware of this Scam!
Update: After e-​mailing them about the problem of not receiving any issues, they removed my balance and told me I didn’t have to pay anything. Thank you.

When it comes to poor and horrible delivery device Daily News would be right there in the dictionary! I ordered the newspaper for a Thursday –Sunday. Each day I wanted the newspaper. no paper on going 4 days. Now ice missed coupon service etc. m
So disgusting to waste my time calling it in to a kid who doesn’t deliver on time. Why bother?
The worst customer service also. Either I get my paper today or are they are toast!!!

I can’t believe all these negative reviews! I’ve been a subscriber since the Daily News started (it used to be the Valley Green Sheet), and I always am grateful for this paper. I especially like it when they scoop the LA Times on a story. The Daily News is a godsend that balances the one-​sidedness of the LA Times. Thank goodness for the Daily News!

I’m another victim of their scam!!! I am furious
just got a collections notice for $ 20.03 after I had spoken to them over 2 months ago and cancelled the account I never wanted in the first place, 2 kids showed up at my door one of them told me his heartbreaking life story.
Needless to say I never got the paper.
This is an obvious scam, what can we do to shut them down???
Ive spent hours on the phone waiting for them and even more trying to explain myself!
It’s only $ 20.00 but I refuse to pay them!!! they need to pay us for the aggravation and taking up our valuable time!!!
Stay away from them!

daily news the worst experience in my life. i got charge the paper from july to november not authorize from me and an top of that i never received the news paper not even once so watch out. how i call that take money from people whit out given your service. well i call that steal, so people watch out wen some one try to talk to you about coupon especialy an (k mart) and they ask for a credit card they are going to charge you that day and on nad on and on so my revew for thise low class news paper is zerooooooooooooooo.

I have called in 25 days out of 30. Delivery person refuses to deliver to our porch. I am ready to cancel… worse customer service EVER. You would think a boss «Daily News» could get an employee «delivery person» to follow simple instructions. I DON’T THINK IT WILL EVER HAPPEN. WASTED SO MUCH TIME CALLING THEM ALMOST DAILY. WISH WE HAD ANOTHER PAPER WE COULD GET BESIDES THE STAR AND DAILY NEWS (who have same delivery person).

This «newspaper» or whatever it is seems to be a scam. Sending high school age kids to peoples houses door to door to literally beg you to subscribe. I did so against my own better judgement. Had a bad feeling, called the school they said they were doing it for for extra credit — school says they have no such program in place. Cancelled the subscription right away via the website, called and cancelled via the phone, and even wrote CANCEL on the bill they repeatedly sent. Never got the paper. Closed my checking acct too, thinking it was a possible identity theft scam. Now this «company» is sending me collection notices via a collector for $ 13.86. What a joke. Then last week 2 other teens came knocking on my frigging door to sell me this rag!!! OMG.

This review is going to be a little different than most of the reviews posted here. My primary beef with the Daily News is their inability to actually cover local news stories. Their in-​house news staff is non-​existent. They don’t even have a real person who answers the phone. Ever. Although they are part of LANG (Los Angeles News Group) they grossly neglect the San Fernando Valley. I tried to give them several decent leads for stories that are relevant to all of us. I was flat out ignored. Voice mail messages are ignored. Emails are ignored. Their phone system is one recording after another. I can never actually get through to a News Staff person. This is a «ghost» paper. In the 30+ years I have read the paper it has morphed from an excellent suburban paper covering all of the Valley, LA, Simi and Burbank along with the Santa Clarita Valley into a sad little pamphlet with no real content. They have virtually no local news stories and when they do, they never bother to follow up. I am starting to wonder how they survive. It’s really a shame. Jack Kent Cooke would be appalled at the apathy of today’s LA Daily News editors and reporters.

Goodness, all these negative reviews amaze me. Maybe the happy customers just don’t rate the paper. I am a happy customer. Our delivery man has the paper here early (5am-​ish) and we are up early, that’s a treat. He is faithful and carefully lands the paper where it is easy to pick up. Putting a hold on the paper is easy. The rates are good, the news is of the quality and detail we appreciate. From my years of observation, daily newspapers and their carriers always seem like easy targets of criticism. A lot of effort goes into the convenience of door delivery and I appreciate it. Of course, if the problems are with door to door sales, that is another issue entirely. Just say no. And with a smile, but firmly.

So far no issues, paper always on time and where I told them to deliver it. Special for too months $ 7.50. Will see…

Same story as everyone else… kid (s) come to door selling subscription to help them with school. When I said not interested, they claimed I could buy the subscription and they’d deliver it to a local school to help them with reading and current events. HA HA HA. Yes, I was an idiot and fell for it. We received the paper sporadically, and I recycled it until the subscriptioin ended. I tossed the renewal notice letters unopened into the recycling. One day I get a letter from a debt collection agency saying I was way past due on a bill to… guess who… the Daily News. I called their office, and at least they were apologetic, but blamed the kid for lying to me about their policies. Right. Then I had to deal with the collections agency, but thankfully got it taken care of and no $ paid. This was a while ago, and today another kid came to the door begging for school help and saying I could just subscribe to the Sunday edition, etc. etc. etc. I told him that I hated the Daily News and wanted nothing to do with them. He replied that yes everyone says that and that he hates them too, but he’s just trying to get through school. I had to laugh. It’s too bad this business doesn’t get what they deserve, a big fat fine.

Nobody should subscribe daily news. They are crooks. Once you subscribe, you will never get out of it. They will suck your money from your credit card until you die.

At least 6 months ago I signed up through a door to door salesperson. I later changed my mind and cancelled — no problem right??? Wrong! They stopped charging me for awhile and now 6 months later I notice they have been charging my bank account for 3 months. I called them and they said I signed up again at a kiosk or something — THAT NEVER HAPPENED! On top of that — they said I ordered the SUNDAY ONLY subscription and I NEVER EVEN GOT THE PAPER. They told me they couldn’t credit my account because it had been over a month. How in the hell am I suppose to complain about not receiving a paper that I did not order? WTF people??? Really!!!

Do not subscribe. Subscriptions auto renew, and start without consent. I had a subscription, which I cancelled. They sent it to collections after I paid and closed the account. Then, they said «the computer» auto-​renewed the account!
Paper still comes and I’ve cancelled a dozen times. What a joke.

Beware of their door to door salesman. Yesterday, at 9pm, A daily news salesman came and obnoxiously rang my doorbell. I opened up and this guy asked me if i knew about some program for college kids that if i purchase a subscription, i would be supporting their education. Right off the bat, i told him that this was not a good time and i wasnt interested. The guy was extremely pushy and would not leave. I then told him for the second time that i wasnt interested and he needed to leave. He then became really aggressive and said «do you not support education sir?» I finally had enough of this guy, and i began arguing with him and finally he stormed off.
The time he came could not have been more inappropriate — 9pm. I should have called the police after he refused to leave my property after i asked him to on multiple occassions.
If this situation occurs to you, just ask them to leave, and if they refuse, warn them that you will call the police because they are officially considered tresspassers once they do not comply with your request.
I will bring up this issue at our next community meeting and im still debating whether not i should make apolice report.

I still read the Daily News for the local (Valley) coverage. The L.A. Times no longer has a Valley section so it’s where I turn to (along with
) for real local news.