AT&T

Darren and the staff at this store are amazing. I know that is ridiculous to say about an AT&T store, but they are! take a second to look at reviews for any store nearby and you’ll see why it’s worth the trip here. we added a line, had all sorts of drama with iCloud and they were not only awesome enough to let us hang out basically all day, but made it a fun time in what could have been an awful day. I plan to make the trip over to the valley for all future phone needs just to see them!

Great experience today! Came in with purchased iPhones already. Just needed them to be set up and answer a few questions. Darren, the store manager, and Adrian were both great! Like, great as in this is my new AT T store great! They were so kind, so helpful, so patient and just super fun to talk to during the process. I highly recommend this location!

Well-​oiled machine here. Check your name in and peruse the electronics while waiting your turn. I’m seeing the name «Juan» a lot here and am wondering if that was the same guy who helped me, because he was great. This is going to sound weird but he’s Asian, from the midwest I think. Ok maybe his name isn’t Juan but I want to say I remember being surprised by his name considering he’s Asian. He’s married to a white girl and has deadly cute halfsie kids or kid. Anyway, he was a super awesome associate! Really smooth transaction here.

Most absolute best customer service ever ! They are not only welcoming once you come in but extremely helpful and go above and beyond to meet any needs. I worked with burhan and vg, we were having complications switching over information from my Nokia phone to my new Samsung s6. They worked together to make it happen ! thanks guys !!! Most definitely will come here next year for my new phone .!

Great customer service and best of all I didn’t have to wait in line. They can even help you get started with DirecTV. Best store I’ve been to.

Been here numerous times and have always been treated well by Jose and Juan. These guys are awesome and always have answers to any questions. They take their time and fully explain everything from the phone, to the plan and even any accessories. Highly recommend this place for any cellular needs!

Came in today with a surprisingly high bill and after being on the phone with customer service we decided to just come in and figure things out. At first, frustrated, I sat in the store and fought with the customer service representative on the phone as the one in the store investigated my account. After quite a while I finally hung up and accepted a small refund. As we were preparing to pay our bill, JOSE said «wait a minute» and got on the phone. He came out like a freaking superhero with a reduced bill. Juan, Darren, and Jose were all great and really did everything in their power to help us!

Sneaky Darren signed me up for $ 10/​month insurance I never asked for. I paid for something that I didn’t know I was purchasing. Shame on you Darren!

Just upgraded my wife’s phone and picked up a free LG G Pad 7.0 tablet as part of a special promotion. Terrific experience!
Darren, the store manager, helped us out. Not only was he knowledgable, he was patient with our questions, transparent about pricing, and even helped my wife set up the Plenti app on her phone so she’d get her points for the purchase.
Walked out feeling like I got a good deal on the exact technology I wanted. Couldn’t have asked for more. Thanks, Darren. I’ll be back!

I stopped into this store about a month ago and had a great experience. I needed to get my moms phone set up on their prepaid program. They were extremely helpful and had me in and out very quickly. The two guys who were working were very friendly and professional.

Picked up a iPhone 6 from this store and was assisted by Juan who was a great help! Great customer service he answered all my questions and hooked me up with a free tablet all while lowering my bill! This is going to be my home store from here on out.

Answered all our questions, took care of upgrading phones and plans and very top-​notch hospitality/​professional know-​how. Thanks Darren and Jose!

Kimberly helped me out and she is amazing!

I went in a week ago to open up a new account and I had a great experience. The store was very nice and well organized. I was switching over from Virgin Mobile and the process was quick, I was in and out within 40 minutes max. I’ve never had an actual contract before so I thought it was going to take longer. As soon as I walked in I was greeted by the manger, Jose. He asked if there was anything he could help me with and I told him I was a new customer. Right away he started telling me about the deals they had and helped me decide between the IPhone 6 and 6 plus because I was indecisive. He was very talkative through the whole process and made me feel comfortable about the plan I was getting.
He was honest the entire time and told me about all the fees that were going to be on my first bill and printed copies of the receipts and my contract for my records. I also wanted to keep the same number I already had and the transfer to the new phone was also very quick and easy. He set it up and activated it for me in no time. He also showed me the AT&T app where I can go on there and check all my usage. I really liked that because when it comes to data I want to be able to see how much I’ve used in that month just to make sure I don’t go over.
Overall, the entire experience was great. I was a little skeptical at first but before he even tried selling me anything he explained how everything works and gave me estimates. He wasn’t the type to try to make things sound like they were too good to be true and I liked that because usually other places that I’ve been to do that from the start just to get a sale through.
If I ever come across any issues I will be calling this store or walk in personally because I have the confidence that they will be able to help me out without a problem.

What a great buying experience! I went in to upgrade to the IPhone 6 and VG was so friendly and new his products. He wasn’t pushy as he knew I knew what I wanted. He took the time to thoroughly explain the whole «Next» situation since I have a grandfather plan that literally no one has anymore.
Usually I hate physically going into an AT&T store because the waits are long and the sales consultants are usually overbearing, but I’ve definitely found my go-​to store as long as VG is there.

I love this store because there is never a wait and the manager Jose is very helpful. I will be returning to this AT&T for all of my needs in the future!!!

This store is Great! Amazing customer service and they helped me with every problem I had. Coming back for sure!