Good doctor, horrible office staff. I have been putting up with less than mediocre office staff for a few years now, because I liked Dr. Brogren. Today was the last straw for me. I needed to reschedule an appointment due to being called to work the next day for emergency work that has to be done. I tried several times to call this morning to reschedule tomorrow’s appointment, and kept getting a recording. When I finally get ahold of someone, it’s 22 hours away from my appointment, and I’m told that I’ll have to pay a $ 75 fee for rescheduling less than 24 hours in advance. Keep in mind it’s Monday and they’re not open Sunday which would have given me more time to notify them. I understand that people do this chronically and that’s why they have this policy in place, but I have never had to do this in the past, so I’m not happy about being penalized for it. Especially since I had no choice with the closure over the weekend. I’ll seek better services elsewhere from now on. If you don’t mind being rushed through your appointments and treated like crap by the support staff, this is your place to go. Otherwise, I’d look elsewhere.
Emily A.
Classificação do local: 3 Seattle, WA
So I called today to see about the pricing for a visit, consultations and what not. The receptionist was polite, but I found out a fact that is not readily available on their site(at least I didn’t see it…) if they don’t accept your health insurance, they can’t/won’t schedule you for an appointment! So, be prepared for that let down if you do have insurance they don’t accept… and if you’re not insured? Then don’t even call, since they don’t do cash payment/out of pocket payment. Bummer :(
Nancy S.
Classificação do local: 5 Bothell, WA
I have been with Dr. Julie for several years now and I cannot say enough about her. I started seeing her for general issues at the Mill Creek location. When she opened her own practice in Woodinville I followed her there too(along with several other friends of mine!) Dr. Julie is always honest, open to discussion/concerns about my health. Since seeing her, I have quite smoking, lowered my cholesterol, quit my thyroid medication and lost 40 pounds. I am in the best health I have ever been in and I directly attribute that to her willingness to help me figure out the best way to handle my own health issues. She understands that there isn’t just one way to handle her patients concerns and she is willing to be open minded and do what it takes to find the best fit for each of her patients. I see here, that one reviewers complaint was that she didn’t return calls? I don’t know a doctor that does. Even my kids pediatrician doesn’t call me. If I call with a question, the nurse practitioner calls me after reviewing with the doctor. If they did, I think that could end up being a full time job in itself! If that is the worst ‘worth ethic’ she has, I’ll keep seeing her and continue to refer my friends and family for a long time.
Sara C.
Classificação do local: 2 Everett, WA
Nice doctor and very personable in person, but don’t expect her to return any phone calls. She is appt only and even though you may be her patient, she will not return a call for even the simplest of questions. If you make an appt, she would be happy to answer your questions or address any concerns you have not too mention charge you for an office visit. I’ve never known a doctor who won’t answer a question about medical advice they prescribed, over the phone.
Sherry G.
Classificação do local: 5 Everett, WA
I can’t say enough about how wonderful Dr. Brogren is! Not only is she humble and like a good ‘girlfriend’, she knows what she’s doing regarding weight loss. She has helped me change my life. I have almost reached my weight loss goal. I have struggled with my weight all my life. She knew exactly what I needed to do and assured me losing it slow was the way to go. I am so confident in my new eating program I can say I will never be fat again! She’s amazing. Thank you Julie.
Jocelyn P.
Classificação do local: 5 Kirkland, WA
Dr Julie Brogren is a great weightloss doctor! She is realistic with expectations and tells you the truth. She gives nutrition recommendations; stick to them! Ex. «all carbs are the enemy» at least at first, but this does not include veggies. Eat as much veggies as you like. Not an Atkins diet but a healthy weightloss nutrition plan. She also gives great yummy recipes that work within the nutrition plan. Prescription Phentermine is working for me; I like that she works around my tolerance to maximize effectiveness over the long run!