Rainbow Dry Cleaners

They are so nice and have great customer service. I brought in 2 pairs of pants to be hemmed since i am short and one pair that was missing a snap button. He was very up front and told me they didnt have anap buttoms but that he could take the snap mechanism off and put a regular button on. I thought the other two pants were the same length. They are both new to me. So i told hom an inch and a half raise on the hems. They were done right on time and i took them home. I tried them all on. One pair was great, but apparently the other had longer pantlegs so was still too long. And the other pair with the new button, the button popped off because they are tight pants. I took them back in. None of the problems were his fault. He fixed the button while I was there AND re-​hemmed my other pants while I was there too and would not let me pay for any of it. I will definitely be back!

Been going here for a couple of years and everything was fine until a couple of weeks ago. Brought in some very expensive pants and a few shirts. Picked up and it was dark so I didn’t look at everything closely. Got home and found out we had the wrong pants. Brought them back and the woman that runs the place had no clue on where to find the pants there are no tags or anything on them so my very expensive pants could be anywhere in that shop and she’d have no clue. A couple of other things. If you get off the standard picking up and dropping off of clothes, her English is very thin so it’s hard to discuss anything out of the ordinary there. No offer to pay for missing clothes… nothing like «I’m sorry» or anything just a blank stare like it was all our fault. Seeing from other reviews this is pretty common here. Do not go here again…

I’ve been going to Rainbow cleaners for almost a year. I found their pricing to be very competitive compared to bakkers and Kim, who runs the place, is very friendly and always goes the extra mile for you (you forget things in your clothing) or take care of a missing button.
I highly recommend this place, as I never had a bad experience. My brother and I never had any issues mentioned by any other reviewers who had some type of issue.
Thanks Kim!

I took my cleaning in, was quoted one price for my shirts, and when I picked up the laundry, the price was higher. They said they made an error in the original pricing. They would not honor the original price.

I had been going to this cleaners for the past 3 years — no problems up until a week ago. If you don’t really care about loosing something, go there.
My cleaning came back with a shirt that wasn’t mine. I promptly took it back, at which, the front desk lady argued with me that I was trying to give back my shirt!!!
She kept insisting that it was mine! It wasn’t even the same size!!!
I had to show her that the size was wrong — to which she just nodded — unhappily.
She never apologized for accusing me of lying to her — and took no responsibility for my missing shirt.
All I was thinking was that if mine turned up, she’d return it and she’d be happy I brought back the shirt that didn’t belong to me — at least the owner of the shirt would be!
Few days later, I returned to pick up the remainder of my cleaning — and was asked if I could check my closet to see if I had other shirts that didn’t belong to me!!! Seriously!!! Never mind my being right or anything — again, no apologies and no word or responsibility on my missing shirt.

They’re fast, kind of friendly, and do some of the best work I’ve seen.

My clothes come clean, fresh and without any kind of chemical smell. NO SMELL! They use green products.
I am very satisfied and for now am not going anywhere else for dry cleaning.

The front desk lady is not very nice, the services are VERY expensive, I asked for a list of prices of the services they offer and she said she won’t provide one and until she sees the item she can tell the cost of the service, which I think is pretty tricky, definitively I don’t recommend this place.

I feel good about cleaning my dry clean only clothes with less toxic substances. Everything I’ve had done there is top-​notch, even the area rugs I’ve taken in to have done. They smell good when I get them back. I don’t feel like I’m filling our home with poisonous fumes when I put them back down.
My husband has had pants and shirts altered, patches sewn on, and I’ve had pant hems done there. All superb. We take all alterations to them. He is an expert tailor. I wish he would make me a suit, but his wife said (I think she’s his wife) that he doesn’t have time. Too bad because he could make a mint making custom clothes.
I really like the lady who greets me when I come in. She is a sweet and lovely person who is always nice to me. She makes me feel like a valued customer.
And, bonus! They have hard candy at the register for you.

I have never had a problem with this dry cleaners before yesterday. I had dropped off a couple pieces, one being a silk blend sweater with a couple small spots of coffee spilled on it. Picked up my pieces last night but didn’t look at them until I got home. My sweater, which was light blue, had a large (about the size of a fist) bleach spot on it, and the coffee spots were still there. They didn’t even tell me when I picked it up and still charged me for it!
I went back into today and showed her and her response was «There was a big spot there and we used cleaner to get it out but it took the color out too.» She didn’t even apologize. I told her that I was upset because now I couldn’t wear it at all. She just kept saying there was a spot there and didn’t even offer anything else. I told her that I was shocked that they made me pay for them to ruin my sweater so she opened the cash register and handed me $ 7 – the cost of the dry cleaning charges. As if that will replace my sweater.
I definitely would not recommend this place if you ever have a spot on an article of clothing.