Opus Bank

I was a member of Cascade Bank for about a year before they got bought by and became Opus Bank. I promptly transferred by accounts to another local bank (BECU) but had to leave my IRA with Opus until it matured, which happened last week. They insisted that there wouldn’t be any changes once they became Opus, but of course I promptfly got a letter about new member fees, etc. I was not happy.
The process for getting my IRA funds transferred out to a Fidelity IRA account has been less than pleasant. The people at Opus are friendly and seem to sort of know what they’re doing. But it look 2 calls to the headquarters in Everett, and 3 calls and 2 visits to the Woodinville branch over the past week to make sure that things were getting processed, and that they were working on my request. If it weren’t for the wonderful people at Fidelity giving me UPS tracking info, etc. my request would still be sitting in a pile at a reception desk somewhere.
I do not trust the people at Opus with my money, and am glad that by next week I’ll no longer have ties with them. If you are looking for a local bank, I highly recommend BECU. I was a BECU member years ago and switched when i got married. I’m so happy to be back with them and couldn’t be more happy.