Downriver Community Federal Credit Union

WARNING to all those affiliated or considering this institution. If you’re looking for laxed policies dealing with banking guidelines, then this is the place for you! This crooked facility promotes, and conveniently cashes, two or more party checks without more than one signature. In my case, not even ONE CORRECT signature. The so called bank manager, Audrey, shrugged her shoulders, this was after waiting more than 15 mins after the employee I spoke to initially just stood up and walked off without so much as a «one moment, I don’t care». What the scared little bank teller did was call the scam artist they cashed the check for to make US talk to them about this fraudulent transaction. They were incapable of explaining their own actions and wrong doing. This managers practice is hugely irresponsible and questionable to turn her back on abiding the laws. Audrey, it is basic common knowledge that when more than ONE name (s) are listed on a check, separated by «AND», all parties are required to sign the check!!! One bit of advice we will follow is contacting the police to pursue the fraudulent activity your employees have been trained to ignore. I am aware that banks have invented loop holes for just this kind of instance, it allows for them to do crooked business with crooked people. Until they try to do it to someone that won’t tolerate such deplorable unprofessional standards and excuses. Shame on you and the employees you represent.

Had business and personal accounts here, very disappointed. Lobby service at all locations little or none at all. Drive through service even worse. Direct deposit mistakes continuously would recommend to use other credit unions. Where we are at now, very happy.