Monro Muffler Brake & Service

The knocked my first review down to «Not recommended». Probably because I don’t give a lot to identify myself. This is to prevent them from identifying me by my credit card number, digging it up and going on a shopping spree.
I don’t trust them not to retaliate, and neither should you.

A classic example of how a repair shop will rip you off. I suspected I had a rusted hanger on my exhaust system so I went there for their opinion. I didn’t have an exhaust leak, the tailpipe was just loose and rattling around making a noise. They took me right in put my car on the lift and raised it up looked at it and dropped it right away. That immediately raised suspicions with me because most repair shops will let you look at the problem. They said I needed a whole new exhaust from the catalytic converter back for a cost of $ 700 (I.e. muffler and pipe, 2 parts). I told him for that price I was going to shop around and he said no problem. My wife criticized me for not letting them fix it and procrastinating to find a cheaper price. I took it to another local muffler shop and they charged me $ 50 to weld a bracket back on, I was so furious with Monro. They can rot in hell as far as I’m concerned. Just for the record I don’t think that I am being a prick I just place high value on honesty when dealing with professionals, which increasingly is more difficult to find.