Christmas Tree Shops

Awesome!!! Great merchandise selection and seasonal areas. Overall a very fun store!

I was pleasantly surprised here. It’s rare for me to find durable, cost-​effective products in this chain. Usually in the past (like in Cherry Hill), I’ve walked out empty-​handed. This was not the case yesterday.
I’m in the process of moving back to Jersey and needed to stock up on select items. They have a host of quality stuff at decent rates, just sometimes you need to dig a bit.
You’ll find a bunch of summer-​centric items lining their walls, but you can also find throw pillows (no luck for me because I’m picky) and other random items for your home and kitchen.
I was happy to find great prices on bulk coffee. I cut the caffeine from my life for a good two months, but it’s pulled me right back in. Now I’m covered for many months to come! I compared the prices to similar stores, and the coffee was way cheaper here.
I’ll keep this store in mind for future home-​related buys.

This is regarding the online ordering — NOT the store itself. The store itself is what you would think. Tons of stuff, reasonably priced. Long lines, workers don’t know much about merchandise, always things that are not priced… Have gotten some great things from here. Some not so great.
This Christmas I had a MAJOR issue with purchasing a Christmas Tree on Clearance through their website. I purchased a 6 ft Pre lit green tree @ 50% off. All in all it was $ 68 with shipping. What I received was a 4.5 ft white tree. I double checked my order and confirmation email — it all said that I purchased a 6 ft green tree. I immediately called their customer service and they said that they were sorry and that the tree I wanted was now out of stock. (Well of course it was, it was January and on clearance) She said that she would refund my money but that I had to return the white tree. I was fuming at this point. So I did everything right, the warehouse screwed up and now I have to go return the tree that they sent? She said that she could send UPS to come pick it up. Still fuming — now I have to coordinate my schedule to meet UPS for something that THEY screwed up? I was expecting something — a gift card, a credit towards a tree next year, something! They seemed like it was no big deal and I was just Out of luck.
After a hung up with the representative, I sent an email to corporate explaining the situation. I received an email back apologizing and stating that they would refund my card and to NOT worry about returning the white tree. That I could just keep it, sell it, whatever. I still expected some sort of compensation for the crap that they did, but I let it go. Now weeks later I received a note from UPS saying that it was their last attempt. WHAT??? At that point I called my credit card to see if they had refunded the money. They had not.
I then called Christmas Tree Shop customer service yet again and the girl I spoke with told me that they were not going to refund me until I returned the item! WHAT??? So why did I receive an email stating that I didn’t have to return the item. Asked for her supervisor — he seemed baffled at the whole thing and said that the email was right and they should have refunded me. He was going to do it right then.
At this point I had to ask for some kind of compensation — emails, phonecalls, a warehouse screw up, not being able to get the item I wanted until literally a year from now… I deserve something. You know what he offered? 20% off my next online order. Gee thanks — that makes me feel better. What they should have done is give me a $ 49.99 credit towards a tree next year since THEY sent the wrong one and then ran out. So frustrating — makes me not even want to set foot in the store ever again.

Love it! So unique and sells so many awesome things. Like Bed Bath and Beyond but cheaper…
Biuyer beware: this store is dangerous. You can walk out and spend $ 100 accidentally.
But side note: super great place to buy spices for cheap!

I love this place!!! An establishment where you can get cheap stuff and knick-​knacks.

Christmas Tree Shops is (are?) a unique novelty store that combines the charm and upbeat atmosphere of Target with the slightly lower prices of a Ross or TJ Maxx. They carry a large variety of products of all sorts; kitschy Americana decorations, summer toys, gourmet foods, furniture, and pretty much anything else that you may want but definitely do not need. Don’t be surprised to find yourself leaving with a jar of ginger jelly, some chocolate truffles, a bird feeder, a new iPhone case and some pool noodles. So in theory, this should be a fun place to shop!
My chief complaint, and it is a major one, is the cramped feeling I experienced at this particular location. The aisles are extremely tight, to the point where only one cart can roll down them at one time. The checkout areas are particularly packed with bargain bins for last minute impulse purchases, creating an obstacle course of 90 degree turns spaced too closely together. This results in a gridlock of shoppers unable to get out of each other’s way as they try to battle their way closer to the understaffed registers.
I had made the mistake of shopping here on a Saturday afternoon, which made the uncomfortable layout all the more claustrophobia-​inducing. All in all the cheerful and outdoorsy feel of the store was defeated by the oppressive layout. Once I got to the bargain bins near the registers, I was already exhausted and simply gave up trying to fight my way through. I left my products on a shelf so I could walk out without making a purchase.