Bruegger’s Bagels

Our hometown Brueggers has rapidly declined in service for the last 2 years! Memorial Day and the line is 20 people long with 2 workers??! Never any smiles, welcome, thank you’s. Better up your game. And your ice tea is inconsistent on a daily basis. This from a 20 year veteran and bottomless member.

This brueggers is a very simple, and basic brueggers bagels.
The food is delicious, and the staff is very friendly.
I went in this morning and even though there was a pretty long line, the service was very fast, and the employees made sure to pay special attention to each individual who was ordering!
I would recommend this location for people who wish to work and eat breakfast. There is a lot of seating available, and a lot of plug ins for computer cords etc.

Wish I could leave zero stars. Tried this Brueggers location one last time and it will definitely be my LAST time ever trying it. On google it says this location opens at 5:30 while on the door it says it opens at 6am, get to the store at 6:15 and the doors are locked and when you pull on the doors the employees inside just stare at you like a deer in the headlights until you walk away. It’s really too bad this is how some people are willing to represent a company.

I guess I need to remember to ask them to cut the bagels before packing them as the bagels I brought for my work meeting were not. They became a joke as everyone had to pass around the one sharp knife we had in the office. So disappointing that this wasn’t even presented as an option when I was buying $ 30 worth of bagels. (I don’t buy bagels often)

Second time in a row I have ordered an egg sandwich with lettuce and tomato to go, been told to go to the register, paid for said bagel, been handed a bag, and when I made it to my destination to eat it, no lettuce or tomato in sight. No it wasn’t crazy busy, no I wasn’t ordering a bunch of other stuff. This shouldn’t be that hard to do.

Well this review is for the recently opened Bruegger’s in Commerce drive — Woodbury MN which doesn’t seem to be listed in Unilocal.I am extremely disappointed with their service.
I had visited them about two weeks back and ordered a Skinny Zesty Egg White Sandwich. When the order arrived I noticed that my bagel wasn’t a skinny one (for the skinny one Brueggers use a two-​bladed slicer that simply removes the middle third of the bagel, leaving the top and bottom). They just cut the whole bagel into two and toasted them with other ingredients. I expressed my disappointment to one of the guys there. He apologized and said they will make another for
wasn’t even crowded… there were hardly 2 – 3 customers. But now they forgot my order!!! I had to check again and finally got mine after 15 mins. One bagel — 15 mins??? This is terrible!
I visited them again last week, ordered the same skinny bagel. They repeated the same mistake. I told the lady who was there and she apologized and said will make another one. Unlike the bruegger’s in City Centre Drive you cannot see them make the sandwich in front of you. I saw her grabbing the slicer and using them. I was hoping for a good bagel, but to my surprise I was fooled this time. She used the thick bottom half from the first bagel (non skinny one) and used the sliced top part from the second bagel. Huh! The bottom was not toasted so it wasn’t hot, but the top slice was extremely hot. I got fooled!!!
How difficult is it to just slice the bagel right??? It hardly takes time. I know everyone might be thinking that its such a small issue, but the problem is I pay money for bagel that is already listed in their menu… mine wasn’t a customized one. Why should I expect anything less??? And why cheat me??? This Bruegger’s just lost a long valued customer. I will never go back again!!!

Terrible! Possibly the worst bagel & service I’ve ever had. These positive reviews are comical, considering my experience this morning. Enduring an unorganized 15 min wait in line was bad enough, walking out to my car to find a cold un-​toasted bagel was a disappointment, but a typical mistake at these fast food establishments. What enraged me, was returning to endure another long wait & stepping back out to my car to find another cold bagel with a just barely visible spot of cream cheese. So small that only the outside center of the bagel hole had cream cheese! Why people line up to eat here shocks the heck out of me. Seriously, the worst ever!

The best thing about this store is the fantastic staff. They will make anything happen for you if it’s possible. And the food is delicious, too.

Nummy salmon bagel sandwich… Tasty and fresh.

With a wide variety of bagel options, along with sandwiches and salads, it’s easy to find something you’ll like here. Service is always friendly and efficient, and the fact that you can get a drink at Caribou without leaving the store is a handy.

Great service!
I needed to pick up some of the treats for a new office gathering and the people at Bruegger’s were more than accommodating!
I called 2 days before to see if they were doing anything special for St. Patrick’s Day. Lo and behold, all their plain bagels were going to be made with green dough! I ordered 1 dozen green, 1 dozen assorted and 4 cream cheese for less than $ 30. I thought $ 13.99 for a Big Bagel Bundle — 13 bagels and 2 cream cheese was not too shabby of a deal. Especially since I got to pick whatever I wanted, which included my new fav — Cheddar Pesto.
The bagels were hot and had just been bagged when I got there. I was in and out with my loot and a DC in less than 2 minutes. This was good since I’m not what you would call a morning person…
I know it’s a chain and I typically try to stick to local joints for baked goods, but I just can’t resist a bagel from Bruegger’s!

Hubs & I were lucky enough to get a breakfast date this morning before a baby appt. We didn’t have enough time for a sit down breakfast but this Bruegger’s, with the Caribou connected, was the perfect solution.
I had the Breakfast bagel on Asiago bagel with egg, cheddar & turkey sausage and Hubs got the Rio Grande Wrap. My bagel was fine, but kind of boring. I noticed that they have a sundried tomato spread which I think would have been tasty. Hubs enjoyed his wrap with the jalapeño cream cheese, turkey sausage & peppers & onions.
On a whim, I also got a rice krispy bar to go and ate it after lunch. YUM.