Woodburn Automotive Repair Center Inc

Sometime ago I took my 31ft motorhome in for a transmission re-​build. It is great to have a shop near home where I can take it because they have so many bays and a hoist big enough for the motorhome. I got it back a few days later, went on a quick trip to the OR coast. On the way home, tranny went gunnybag. I called Richard, he said to have it towed in to Cottage Grove and he would send a tow to get me the next AM. He did that, tow arrived about 8:00. The tow was over $ 700. When they got in to the tranny, they found that the mechanic had left 3 bolts loose. They re-​built it again at no charge, including the tow. So. the mechanic made a mistake, that happens but they took care of all and terminated the mechanic’s employment.
I’m quite happy with the service on all my vehicles including my 56 Lincoln. Customer service is great.

Well, I just want to say that my first visit to WARC was one week ago. I took it to them after having taken it to a transmission shop here in Salem that told me they couldn’t find any issues with my transmission and transfer case after I had explained to them that my 4×4 was popping out of high gear and that it was feeling clunky to me.
I called WARC 1 hour before they closed on September 20, 2014 and asked if they could perform an inspection and oil change on my Land Rover transfer case. Rusty said «That shouldn’t be a problem, bring it over». Keep in mind, this is after I called 7 other shops in the area. 4 of the 7 were closed on Saturday (I can’t understand that) and the other 3 were terrified to touch my Land Rover. Rusty and his guy jumped on it as soon as I got there. Pulled the plug on transfer case and noticed that not a drop of oil came down. OUCH! All I can think about was the other transmission shop I took it to that I paid to inspect the vehicle and tell me what was wrong. They didn’t think to check the oil, HUH?
Well, I walked away from this experience with the feeling that Rusty and his guy were knowledgeable, honest and just plain ol straight shooters… As a small business owner myself, I VALUE and prefer to do business with people of integrity and those who understand CUSTOMER SERVICE.
Thank you!
Armando O.

I wish i never used this shop! cost me so much money and the car has been in the shop for so long! problem keeps coming back and i keep spending money! waste of time and money!