I have really come to value Rockport shoes. They’re spendy, but high quality. I require a very wide shoe and Rockport shoes meet my needs. When it’s time for new work shoes, I like to buy a black pair and a brown/tan pair at the same time because I wear them equally. I found a great black pair and the staff contacted partner locations to find a brown pair for me. I paid for both at once, got the sale discount, and the brown pair came soon in the mail. Easy as pie. 1 removed one star because I felt the clerk could have been a bit friendlier, to be honest.
Jimmy G.
Classificação do local: 1 Lake Oswego, OR
Amazing shoes, but their manager was INSANE! This guy insisted that I buy shoes that were WAY too big for me Matt the lone salesman who claimed to be the manager and OWNER of the store,(A man in his early to mid-30’s, about 6′ with glasses & a mustache), was going to sell me a $ 125 shoe that I repeatedly told him didn’t fit! I felt that I was treated like an idiot ! I became absolutely irate. He kept insisting that, «I’m right. That’s the right shoe for you. Trust me, it fits you properly». Even when I was visibly upset & became profane, he never relented continues to insult my integrity & intelligence, & was ready to sell me the wrong shoe simply to satisfy his ego ! I told him this & he never relented or acknowledged that I had a clue that I knew to how buy a pair of shoes after doing so since I was 12 years old(Fifty years !).