Springwoods At Lake Ridge Apartment Homes

Being new to apartment living, I’d say it all went pretty smoothly… All in all I’d rate 4 for the complex and management. Few pet peeves: no recycling as was discussed in leading process, and electric appliances really need to be updated for improved efficiency. I’d like to see the fence line repaired behind building #7 as well.

I enjoy living here, the location is great and close to everything. The office staff is friendly and responsive. Maintenance is nice and takes care of things. Highly recommended.

The community overall is beautiful, very clean and appealing and the office staff is generally pretty nice. The rates here are kind of steep, especially if you own pets. My biggest dislike is that when my fiancé and I chose this place as our new home and signed our lease, there was a Memorial day promotion (sign the lease and get the keys from May 30, 2014 to June 8^th, 2014 as listed on the website) where the application fee would be waived as well as the admin fee for a total of $ 300.00. When we got the keys, we were assured that the amount would show up not on the first month’s rent, but the second month as a credit to our account. Of course, the credit never showed up. When I asked about it, we were told that no one remembered there being a Memorial day promotion and that they would look into it. I came back three more times asking about it, and each time was told that it was being looked into, and the last time I asked, I was told that the corporate office looked into their paperwork and didn’t find anything about a promo and that I was mistaken! Right. Because I would pull that out of nowhere, the dates and terminology, just like that? Instead of taking care of their new residents, they take advantage of them. We feel like we were manipulated under the impression that we would be able to take advantage of a great promo only to be jipped in the end.
Not to mention my heat is out AGAIN for the second time in 6 weeks. The first time the unit needed to be replaced, which seriously isn’t anyone’s fault at all, I get that. It did somehow still take almost two weeks and three tries to fix. But then they had the wrong air filter, so maintenance just went and put the wrong one in to have one in there and it doesn’t even closely fit. Needless to say it isn’t filtering much. Lol and then to top it all off, we have this new system and this ORIGINAL thermostat (circa like… 1990s) which of course croaked, so now we again have no heat while it’s currently 38° outside and dropping and we can’t even get the emergency heat on. All for the fine tune of $ 1350 a month! Great deal, guys. –_​_​– My best friend lives in the same complex about 4 buildings down and has had a b
roken bedroom door for about 4 months now. When she submitted a service request, maintenance came and «fixed» it with some nails. Seriously? Lol It’s a lot of money to spend here for average living. Certainly nothing to brag about. You can rent a town home for a couple hundred more, or even a condo for the same price in a nice neighborhood and have more space. The price would even be worth it if they didn’t nickel and dime people and do half-​baked maintenance jobs. Rent at your own risk.