Professional Property Management Team

I am currently in a property managed by PPM.
besides intial electrical work (half the outlets didnt work, nor lighting in some rooms), I was told «youre on your own».
first of all, despite a fresh coat if paint, there are marks on the wall, one of which spans the length and width of both my forearms. its beyond a joke.
so I am not allowed to hang a poster (because of thumbtacks) without asking permission, yet when the towel rack falls apart when i touch it, ¾ of my foucets drip, some doors are premently locked (hallway bathroom) and almost every fixture is haphazardly installed (when i take them apart to tighten them i find that nor were they screwes in completely, half the screw is hanging out, but it was broken in the proccess of installation).
im spending WAY too much money simply repairing their bull shit, half-​assed repairs/​maintenance.
ALL THEY DO IS TAKE MY MONEY AND BITCH IF IM ONE DAY LATE.
they are literally of no help.
AVOID AT ALL COSTS!!!
4 months into my year lease and I CANT WAIT to leave.
not the house or location, just away from this incompetence.
oh and they are so specific on how you pay your rent, no checks, no cash, a very specific and strange system of deposits that makes you go out of your way.
they dont give two shits about their service, only trying to grow bigger to maximize profits.
i wish i could spit in their mouths.
fuck ppm. i wish i could give you negative stars. as far as i am concerned you owe me a couple hundred in repairs YOU SHOULD HAVE DONE. ANY NORMAL PERSON WOULD.
source– my father is a landlord and you guys are just slumlords.

To say PPMT is the worst property management company I have ever had the unfortunate opportunity to deal with is an understatement. Their lack of professionalism and utter lack of care for their client and his property started right of the bat. As tenants we were given to keys for a 3700 sq ft 2 car garage house, no garage opener, after calling and emailing Christina to provide a garage opener, we were provided with an old opener that didn’t work, so we gave in and purchase our own. We were told that the last tenant did an immaculate job of cleaning the house upon moving out, what greeted is was a dirty kitchen and stove, a refrigerator that didn’t work and stunk, but I supposed since the last tenants slapped flat white paint all over the walls the rest was insignificant. The basement was crowded with items to include a dish washer, washer and dryer, microwave, and other items, after asking to have these items removed several times we gave up and left it alone. The issues continued from then on, no return calls, no answers to our emails, absolutely no communication.
We were sent a letter with our move out date and the time for the final inspection. After waiting 30 mins passes the scheduled time I call the company and was told that Christina was running late, and that I was not required to be there, so after waiting another hour and a half we left. Fast forward a month, we went to pick up our deposit, in the envelop we found a letter headed with our name and address but addressing a different person, with claims that $ 250 was deducted for Capet cleaning. Because we paid for professional cleaning, (Angelas cleaning services) and they did a wonderful job, we knew this had to be a mistake. So we called and disputed the charged and was then told the letter received was not meant for us, however, the stove was dirty and the the $ 250 was used to clean the entire house.
Please review These people, we didn’t and we had the worst experience.

I have been renting from Property Management for awhile now, and completely satisfied. The employees and management at their office have been nothing but respectful, responsive to my maintenance needs and completely professional. I have recommended this organization to many of my military comrades. I have not experienced a better Property Management team to rent from during my many years of travel.

IF YOU WANT A NEGLECTFUL MANAGEMENT COMPANY PPMT’s FOR YOU! this is the absolute worst company to manage your property. I’ll start from the beginning: My husband and I found our current residence through our Realtor, she asked the owner of the condo directly if we could pay $ 1500 a month, he agreed and we wrote the deposit check. A few days later we get a call from our Realtor saying that PPMT was asking if we could pay $ 1700 AND move in earlier, after saying absolutely not we agreed on a same day move-​in and $ 1600 a month with a $ 400 pet deposit. A good four months go by, and I check my bank statement and notice that I’m missing $ 400. That same pet deposit I wrote in FEBRUARY got deposited into their account in JUNE!!! When I asked them about it they said that it’s allowed because company’s have up to 120 days to deposit any check. I’v been renting houses, apartments, and condos for years and I’ve never heard of that. In July our A/​C unit broke during one of the hottest weeks of the year, my husband called and called and called PPMT leaving message after message. When he finally got a hold of them, 3 days later they said they were having phone issues and they couldn’t be reached. After telling them our A/​C was out they suggested my husband check into a hotel until they could find somebody (knowing that we have a dog and what hotel allow over 40 lb dogs?). It was only after my husband got loud with them, explaining that we had company over and our dog was literally melting from the heat; they set up a portable A/​C unit. Our A/​C unit was fixed a week or so later. PPMT’s claim was that they were waiting for the landlord to respond, that he had been contacted daily but had not responded. We know that’s a lie because we have spoken to our landlord about it and we know he also has issues with trying to contact them. Shorty after it was time for our mid year inspection, one of the property managers came by, looked at the place and asked if we needed anything to be fixed or replaced. After telling her what was needed, she said she’d send someone to fix them… we’re still waiting. Now it is January and our heater has been broken for THREE WEEKS!!! (during 2 small winter storms and the «polar vortex») Once again we had to call PPMT over and over again until Christina (the lady who handles our condo) picked up. As usual Christina says she’ll «let our landlord know». It took about two weeks AND our landlord yelling at them for them to send someone over. Our unit is still broken but we’ll see how long it takes for them to «take care of it». Long story short: PLEASE save yourself the headache, don’t hire this company.

This company manages the house I’m renting. They are terrible. They take forever to respond to phone calls and email with regard to requests for service. Payments I sent to them got lost! It took forever to establish a correct form of payment with them. I regret having rented this house just because of them. They are extremely unprofessional. If you are considering a property management company run away from this company. They are useless. Not sure how they are with the owners but with tenants they are the worst!