Started out great. Salesman was very knowledgeable. Scheduled an appointment to measure for carpet for 5:30pm 07/17/2014. Called 30 minutes before to verify. Was told he didn’t know if he could make. Called 30 after the scheduled appointment. Was told he had customers in the store and could not close the store. We are/were customers but didn’t even rate a call to let us know he couldn’t make it. What does that say about their business practices?
Eric M.
Classificação do local: 5 Woodbridge, VA
After reading the good review on this store. My wife and I went to the store to check it out. We were greeted by John the salesmen. Very friendly and helpful. He help us pick out the perfect pattern. We got a runner and a throw rug to match thinks to John.
Strik N.
Classificação do local: 5 Woodbridge, VA
We walked into their store very late in their day — in fact they were technically«closed» about two minutes beforehand. The salesman let us in and browse as much as we wished. He asked if we were looking for anything specific and we told him, yes: two runners for our kitchen, as inexpensive as possible, please. He steered us away from stuff he thought was over-priced, and gave us an INCREDIBLY good deal on halving a beautiful piece of carpet. The color matches our kitchen perfectly, and the most important creatures in the house(our cats) love it. We were incredibly impressed with the extraordinary dedication to customer service. For a moment there we thought we were back up north, near New York! Whether you need a cheap rug for your man-cave or a rug so ornate its really art to hang from the all, this is the place to go.
Chalice S.
Classificação do local: 4 San Antonio, TX
Dealt with Mike and he was very nice. There was a slight misunderstanding with delivery, but Mike made it to where I was happy. The install guys were clean and professional. They did a great job.