Better Appliances

Starting out I thought this place was great. We found a decent stand up freezer for half of the price of a new one. They even delivered same day. Fast forward exactly 59 days later (conveniently less then 2 weeks longer then the warrenty) and I’m sitting outside with my newborn and animals as the firemen drag the freezer outside before it catches my house on fire. We call the company and were told that it couldn’t have been the freezer that caused the fire! Well Prince William Fire Deptmant and an electrician disagree. I’m just glad my family was okay and we caught the fire before it was too late, and my husband had the sense to unplug it while we waited on the fire dept. I would never buy another product from them! My family’s life is not worth the $ 300 savings and the company did nothing to make this right and went so far as to accuse my husband of lieing.

Terrible service. Bought a washer and it was scheduled to arrive at 2 but the installed didn’t arrive until 9 pm! We ran a load but the washer wasn’t working properly. We tried to contact Abdul (the man who sold us the washer) to let him know it was faulty and we need someone to repair it and he said that’s impossible and he was going to trash this one and give us an older model «that’s worth the same» (it’s definitely not) Don’t buy from this place, just go buy new you’ll be giving money to hard working people, not lemon salesman. And you’ll deal with way less of a headache.

Horrible business. Be cautious, the positive reviews below are trumped up. Fridge stopped working after a few weeks… after numerous calls, unreturned and no show from repair guy, finally got a replacement fridge. It stopped working same week and going on a month now with 4 scheduled apts from repair guy… all no shows. Fortunately fridge is only beer deer fridge in garage.

Being the first to comment on this business is shocking. Surprised they don’t get more business. They specialise in restoring used appliances. I bought a washer dryer set and am very pleased. Same whirlpool set in over 1000 new. I got them for 350 with delivery and a 30 day warranty. Very pleased.
Customer service is average. I was pleased with some workers and not so much with others. Some are just lazy, but I liked the laid back feel.
Product selection is great if your looking for something functional, restored and looks ok. You won’t find anything that is new. Everything is refurbished to work like it is new.
They would receive a average 3 star review if it wasn’t for the incredible price. I can’t believe the low price. Why waste buying new when you get good as new for a ¹⁄₃ the price?