AutoSpa

So I paid for the most expensive wash which is the Platinum wash. All of my rims were still dirty. Somebody from Autospa looked at the rims and all they did was give me a bunch of excuses. I will never go back to Autospa for a car wash ever again.

This is by far one of the worst car washes I’ve ever paid for. I bought the Platinum wash for $ 24.95. The inside of my vehicle was supposed to be vacuumed, wiped and cleaned. They did not bother taking the carpets out to vacuum or clean them, they also did not clean the cup holders or vacuum/​clean the seats or dashboard. The rims were left dirty and I found a piece of the cloth from the washers stuck in one of the headlights.
I will never use this place again. The kids working the vacuum cleaners are clearly just there to earn a couple of bucks and don’t care about what they are doing at all.

Well I tried to give this place another try and they disappointed me again… I got pictures of this bs job that cost me $ 20. This place sucks if you just want a quick shine on your car and don’t care if the inside looks better then how you bought it in then this is the place. I hope one day I can find a real car wash! Smdh. Never will I come here again unless I want a jacked up job again!

I recently purchased the unlimited platinum package and I’m glad I did because it rained the day after I got my car wash. I too noticed after my first car wash here that they did not clean my dashboard. After speaking with an employee, I was told that cleaning the dashboard is not part of any package; however, depending on who is wiping down your car, they might wipe your dashboard. Also, I do wish that a free air freshener was included in the wash. After all, we do pay quite a bit of money for the wash. Other than that, overall great job!

I love AutoSpa Carwash! They are very efficient and organized. I love how clean my car comes out looking every time. I have the basic monthly exterior wash. They aren’t extremely busy so that’s always nice. Overall I love this place.

This place is very bad. I have been in line for over 30mins. Only one person working in the back

On most days, they do a decent job, at a reasonable price. They’re on par with other car washes I’ve been to around here. I try to get my car detailed on an annual basis. Again, it’s about the same price and quality as other places. However, today, I had the best interior detail I have ever had on my car. Edwin took my car, which has been abused by my 8 year old son & almost 3 year old daughter, and made it look almost new. I felt bad I didn’t bring more cash, to leave him a better tip.

This post is late, as the incident happened back on April 12^th. Through a house move, remodeling, job and family I got tied up, but I am back now to drop the truth.
Used AutoSpa on and off for about 6 – 7 years. Labeled them as a mediocre, run of the mill, everyday carwash. Sometimes it was a decent job, other times it was lacking, but it was quick and met my needs when I was on the run.
Back in April, I was out running errands and stopped in for a quick wash. I literally watched the staff vacuuming my truck, lean my truck door into a hose reel. I immediately stopped them, inspected my door and it was fine and told them to not extend my truck door to the final stop again hitting that hose reel. The shook their heads in acknowledgement, said «oh, yes, yes, sorry» and continued on. I am a watcher. Whomever is touching my vehicle i am watching to make sure i am getting what I paid for.
Feeling comfortable these guys understood I moved to the other side of the vehicle to watch what the other guy was doing. No issues, they wrap up, i do my inspection and my truck door has a gash in the clear coat. I say nothing and immediately walk in to talk to the manager/​owner possibly.
Oh, was that guy a real gem! Confrontational from the start, before even getting up he states «we are not in the business of scratching vehicles, that was there before you got here». I emphatically disagreed and made him come out to see how it happened and tell him the story. I showed him the hose real, opened my door to show him exactly how it lined up with the scratch, and explained what happened. I asked the guy vacuuming to confirm my story and suddenly this guy knows no english and cannot even communicate over a 1 year old level. This guy called me a liar, a scammer, said he wasn’t going to fix the damage caused as it was like that when it came in, and insulted my intelligence several times. It is obvious from the photos, if i tried to park that truck in that same spot 100 times i might get that scratch to line up with that hose reel, maybe one time. It is a statistical impossibility. Not to mention i saw it with my own eyes and had just inspected it for possible damage.
I don’t really think I need to say more. Buyers beware this guy is a shady individual that will damage your vehicle, blame you and then insult you. I will let the pictures say the rest for me, you decide.

Pretty good. They do a decent job. I always buy the managers special, which is supposed to be a mini detailing, for around $ 50. The outside is always nice and they are fast, but they missed some key areas (the back seat) with the vacuum. When I pointed it out, the guy just said that it «only included the floors.» For $ 50, Ima need you to get the top of the seats, too. Sheesh.

Staff is very nice and helpful. Bought the express interior (for SUV) with trunk vacuum for $ 60.95 after coming back from a beach trip. I normally go to White Horse on Rt. 1 but it’s more expensive so I thought I would try this place out. After the wash I still have dog hair and sand from the beach on seats, floor, and in center console. My car smells a little mildewy which is from the rags, I assume. I would definitely recommend this place for a quick clean but not for the deep clean that I was looking for today for the amount of money I spent.

Tried to return a rental at the nearby Enterprise when they noticed paint transfer on the corner of the rear bumper. I brought it here to see if they could help me out and avoid filing a damage report. Sure enough I walk in and tell them my problem and they kept into action. They had me back up to the detailing bay where they washed and buffed almost all of the damage out. When I asked them how much I owed them they waved me off. When I took it back to Enterprise they said it looked good enough that a damage report was not necessary. This place saved me a lot of money and headache and they earned themselves my loyalty.

Sat there waiting longer than necessary because they didn’t call me when my car was done. Instead — they just parked it outside and didn’t tell anyone. In addition, they lost one of my plastic placeholders for the driver’s side carpet. And to make matters worse, when I double checked to see if they had found the plastic placeholder for the carpet, the only thing that they could think to say was that «it coulda got sucked up by the vacuum.» No apologies — no nothing. Not too happy about the silver wash either. I posted a picture of spots they left on the plastic panel of my car. Won’t be going here again.

Asked to have rear deck sprayed but they didn’t do it (have issues with it getting cleaned properly). Car came out with dirt around tail lights, dirt around trim, dirt on front bumper, and soap on the rear window.
Manager seemed to think that unless a customer complains twice about something to him personally that it just happened the first time. Essentially acted like I was lying to him when I told him it was a recurring problem and it was getting worse.
«If it’s dirty we’ll send it back through»
Well what about today where you could see the dirt and soap on the car?
They need to fix the water pressure so the car gets washed properly (my opinion).
They don’t seem to care when someone is trying to help their business by pointing out their machine is not working properly.
I think I’ll go back to the Sunoco on old bridge which is touchless. I squeegee the back of the trunk lid and spritz the rims with tire cleaner and it’ll come out clean, not covered with dirt.
I can’t prep the car at the autospa.

These guys do a horrible job. You might as well wash your vehicle yourself. They left water spots on ALL my windows. Yes all of them. The chrome wasn’t wiped down. It was horrible. Not worth it at all!

Horrible service. You’ll need a wash after leaving here. Every time I use this place I need to pull over and clean my wheels and trunk. Don’t use this place

It was a great service. However they have to work on their vacuuming. I used their Platinum service, 24.99. My car was clean, however if your car has bugs and road dirt on it, they wont come off. They even ran my car through twice and they still couldnt clean them off. They asked me to buy 70 dollar wax service which they said should clean the bugs and dirts off… i obviously didnt get that service. When i came out, i tried cleaning off the bugs and dirt with my finger and they were coming offf. so, they have to work on their vacuuming, after wash wiping… i am going to try other car wash service before i come here again.

Does an outstanding job keeping Da Beast cleaned. I’m usually in and out in less than 15 minutes unless it’s a peak time. Employees are courteous and professional. I have an unlimited wash deal $ 34/​month. It’s a better deal than any other car washes offer.

I was aware of the bad reviews of Autospa, but I needed a wash and vacuum, and figured that a basic package would be a safe bet. I am generally happy with the Gold package, which includes a vacuum and windows. I stood by my car while they vacuumed and cleaned the interior. The people were generally friendly, and the inside of my car was well-​cleaned. Some smudges from the wash, but overall a good wash for the price.
The facility is clean, and the waiting lounge/​store is well-​stocked with accessories. The woman at the booth who checked me in was very friendly, and a workers who vacuumed my car were friendly as well. The manager at the lobby desk, however, was gruff; he didn’t really talk to me, but he was helpful. I shall likely return to Autospa in the future, especially since they have coupons for services.
Not the best car cleaning I’ve had, but certainly a good wash for the price.

Bad

The first time I went here, they put a scratch on the hood of my brand new car — as soon as they pulled it out of the wash I noticed it. I spoke with a manager who patronizingly told me their machines «would never put a scratch on your car». The service performed was less than adequate and the staff acted like they were doing you a big favor.
It’s so bad, I got a gift card here for $ 25 that I’m not even going to use because I’m so worried that they’ll scratch my car again. Do NOT go here.